Kapp Notes

DECEMBER 13, 2010

Check out my newest whitepaper titled Compliant Collaboration & Learning in Virtual Immersive Environments. The whitepaper describes how life science companies are effectively leveraging virtual worlds to successfully facilitate collaboration and training.

Virtual World 174

Virtual World Collaboration Social Networks Simulations 174

STRIVR

NOVEMBER 8, 2021

At its core, the hospitality industry is centered on customer service. It is the key to success, and customer interaction training is a critical part of the hospitality world for both new and existing employees. Your customer interaction training must be tied to your overall business strategy.

Custom 102

Custom Customer Service Virtual World Services 102

Infopro Learning

SEPTEMBER 8, 2023

ChatGPT has been implemented in numerous applications, including customer service, virtual assistants, and content generation. It can create content for interactive elements, such as simulations, scenarios, and case studies, that prompt learners to apply their knowledge and skills in real-world contexts.

Roles 221

Roles Case Study Simulations Virtual World 221

Infopro Learning

JULY 26, 2023

According to a study by Salesforce, 90% of sales reps on high-performing teams have leaders who encourage them to prioritize building long-term customer relationships rather than focusing solely on short-term wins. This means that successful teams follow formal sales processes to guide their actions. What is a REAL Selling Methodology?

Sales 221

Sales Productivity Product Simulations 221

STRIVR

DECEMBER 4, 2019

Why do customers choose your brand? In today’s world of infinite choices, your company – and every other company – is now in the customer experience business. There are so many tools and strategies for elevating the customer experience. This could help them truly elevate the customer experience.

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Custom Training Train Association 86

learnWorlds

JULY 7, 2023

Let’s face it: engaging customers is no easy feat. But here’s the thing: if you want to achieve your business goals and set sail towards success , you can’t settle for customers just skimming through your carefully crafted content. Increased customer satisfaction Engaged customers are more satisfied customers.

Custom 52

Custom Case Study Education Create 52

Thinkdom

NOVEMBER 14, 2023

Imagine your learners, each with their unique learning styles and schedules, jumping into the world of flexible, convenient learning. So, here we are, ready to spill the details on 11 steps to weave together a custom eLearning course that's not just informative but also packs a punch of engagement and impact.

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training Custom 52

KnowledgeCity

JANUARY 10, 2024

Office etiquette refers to the unwritten rules and expectations of behavior in a professional setting. This includes understanding appropriate behavior in meetings, how to communicate effectively, and how to handle difficult situations. Workers of all ages are still figuring out behavior in a virtual environment.

Companies 98

Companies Compliance Training Social Media Training 98

Hurix Digital

JUNE 1, 2023

In the current digitized world, businesses are growing at a fast pace due to numerous technological advancements. Consequently, the competition in the market is immense, and each business is struggling to engage and retain customers. If you are also looking to increase your customer engagement, you are at the right place.

Gamification 52

Gamification Custom Content Case Study 52

Instancy

JANUARY 11, 2024

However, with advancements in technology, specifically virtual reality (VR), soft skills training can find a new avenue for effective implementation. This blog article explores the potential of virtual reality as a tool for soft skills training and discusses the benefits it offers to individuals and organizations.

Skills 105

Skills Diversity Training Simulations Virtual World 105

Learnnovators

JANUARY 20, 2021

Her focus has been on utilizing the disciplines of educational psychology, instructional design, and behavioral science to promote and support the improvement of peoples’ lives through sustainable long-term learning and behavioral change. Also, what advice would you have for trainers for delivering impactful virtual classroom sessions?

Blended Learning 236

Blended Learning Authoring Tools Compliance Training eLearning Guild 236

ReadyTech

SEPTEMBER 6, 2017

Today’s virtual training software–or virtual instructor-led training (VILT) software to be more specific–and techniques are evolving at an incredible pace. The report provides useful data to help improve the operations and effectiveness of virtual training software and virtual training programs.

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Virtual World Software Kirkpatrick Training 45

Fly Plugins

DECEMBER 5, 2023

In the fast-paced world of online education, it’s essential to stay ahead of the curve and anticipate the needs of learners in the up coming year. Also in an increasingly interconnected world, cybersecurity is of paramount importance especially for business owners. Yep, I can relate.

Cyber Security Training 172

Cyber Security Training Diversity Training Ideas Create 172

Origin Learning

MAY 11, 2016

The sheer power of juggling and curating information of over 700 world-leading brands can be equated to the powerful hum of a car engine as you feel the controls in your hands! Can the daily experience of millions of customers be captured in a virtual delightful format?

Custom 100

Custom Productivity Product Design 100

BigTinCan

SEPTEMBER 1, 2021

The digital world has completely changed the sales landscape. Conversational intelligence can play an important role in your Enablement efforts, empowering customer-facing teams to constantly be on-message and on-task, increasing buyer satisfaction, leading to higher win rates, deal sizes, and more revenue for your business.

Conversation 105

Conversation Brainshark Custom Tools 105

Hurix Digital

MAY 13, 2024

Virtual reality (VR) is revolutionizing safety education. By developing situational consciousness through the recognition of dangers and the practice of appropriate actions in a virtual setting, employees can respond confidently to potentially hazardous circumstances. Read on to find more!

Simulations 40

Simulations Compliance Training Virtual World Training 40

Appsembler

NOVEMBER 19, 2023

Key Takeaways Here’s what you need to consider when looking for the best LMS (Learning Management System) alternative: Features and Customization : Consider the available features and how they can be customized to meet your team’s needs. Learn Worlds 5. Table of Contents Key Takeaways What is a Learning Management System?

Association Learning Management System 110

Association Learning Management System LMS Learning Management System Comparison 110

Docebo

MAY 13, 2016

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates. Use branching scenarios to improve customer interactions.

Customer Service 100

Customer Service Services Custom Simulations 100

SweetRush

DECEMBER 18, 2023

and SweetRush, a leading provider of custom learning solutions, collaborated to create an interactive, gamified, and highly engaging virtual leadership development program: The SHRM People Manager Qualification (PMQ). Every day, we give thanks for the trust of our world-class clients.

Brandon Hall 52

Brandon Hall Leadership Teams Interactive 52

Ed App

MARCH 17, 2021

Given our current climate in a post-COVID world, remote work and, in turn, remote training has become a decided mainstay. Here are 10 customer service remote training activities. Customer Service Remote Training Activity #1 – Internal courses and knowledge testing.

Customer Service 52

Customer Service Activities Services Custom 52

CLO Magazine

MARCH 21, 2024

Talespin’s extended reality learning technology encompasses virtual, augmented and mixed reality and allows employees to learn in the flow of work in contextually relevant virtual worlds that simulate real-life physical, behavioral and emotional situations, according to Cornerstone’s March 19 press release.

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Cornerstone OnDemand OnDemand Cornerstone Press 47

Dynamic Pixel

AUGUST 16, 2023

Step into the classroom of the future, where textbooks are replaced by virtual worlds and learning becomes an immersive adventure. Welcome to the world of Virtual Reality in Education, a cutting-edge technology that is revolutionizing the way we learn. VR/AR technologies are also making waves in the world of education.

Education 52

Education Simulations Virtual World Predictions 52

Appsembler

APRIL 4, 2024

Navigating the multifaceted world of employee training is essential for any organization aiming to foster growth and innovation. From the immersive experience of Virtual Labs that simulate real-world scenarios to the flexibility of eLearning platforms like Open edX , the methods of delivering training are as varied as the learners themselves.

Compliance Training 52

Compliance Training Diversity Training HIPAA Training eLearning Strategy 52

Roundtable Learning

MARCH 1, 2024

As the merge between the digital and physical world becomes more seamless – there’s a growing curiosity about how technology can enhance our human experiences. People who have trained in virtual reality (VR) may have unique insight on this topic. So, what are the benefits of creating humanized digital learning solutions?

Simulations 52

Simulations Virtual World Voice Training 52

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

AUGUST 30, 2023

AI personalization is the art of tailoring digital experiences to fit customers’ unique preferences and behaviors. Implement strong data privacy and security safeguards to inspire customer trust. Customized shopping journeys do just that in the digital realm. It isn’t just a trend; it’s a necessity.

Personal 52

Personal Personalization Strategy Case Study 52

Wizcabin

JANUARY 15, 2020

However, they must always shift and focus their learning on custom eLearning trends in order to remain unique and relevant in L&D. In this article, we’ll be exploring 6 custom eLearning trends that increase employee engagement. One of the custom eLearning trends that increase employee engagement is micro-videos.

Custom eLearning Development 58

Custom eLearning Development Trends Custom Corporate eLearning 58

Appsembler

AUGUST 6, 2023

Welcome to “Cloud-Based Virtual Training: Empowering Remote Learning for the Digital Age.” ” This comprehensive guide will explore the world of cloud-based virtual training, its rising importance in the digital age, and its benefits to education and corporate training.

Remote Learning 98

Remote Learning Diversity Training Compliance Training Digital 98

STRIVR

JULY 20, 2021

One exciting technology to position the worker to succeed is Virtual Reality (VR). VR has taken the HR world by storm. Even with the significant changes to how our world works, VR is a cornerstone of corporate learning today and a foundation for where things are headed. Creating a more inclusive workplace.

DDI 105

DDI Diversity Training Behavior Cognitive 105

Integranxt

MARCH 6, 2024

This blog delves into the exciting world of AI monetization, providing well-read professionals with deep insights and actionable strategies. Hyper-Personalize at Every Touchpoint: Did you know customers use an average of nine touch-points to engage with a brand, according to Salesforce ?

Strategy 52

Strategy Authoring Tools Text-to-Speech Streaming 52

Axonify

DECEMBER 13, 2017

Although I can’t take any credit for the first 75 versions, I can say — I’m extremely proud of the team who has created not only a world-class product, but an entire approach to employee learning and training that’s transforming organizations worldwide. It needed a continuous learning experience to truly impact employee behavior.

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Version Metrics Behavior microlearning 0

Paradiso Solutions

JUNE 16, 2021

At Paradiso, we can create bespoke devices or virtual reality simulations that provide in-depth knowledge and training while allowing your learners to experience real-world scenarios. The basic reason why custom simulations-based training is effective is that it offers experiential learning to your organization. contact-form-7].

Simulations 98

Simulations Blended Learning Benefits Augmented Reality 98

STRIVR

NOVEMBER 16, 2023

VR leadership training: the best way to learn critical leadership skills Virtual reality is an inherently effective way to learn because it places the learner in a highly realistic environment that enables the brain to “learn by doing.” But custom VR is not practical for every organization, nor is it always necessary.

Coaching 52

Coaching Course Conversation Leadership 52

STRIVR

FEBRUARY 18, 2021

Whether it’s de-escalating an angry customer or coaching a direct report, it’s hard to prepare an employee in advance for the challenge. With Virtual Reality as a training tool you can teach employees the skills they need before they come face to face with an angry customer or disenfranchised employee.

Conversation 98

Conversation Tools Virtual World Training 98

Arlo Training & Events Software

JUNE 8, 2023

It does have several limitations however, including occasionally producing incorrect information, limited knowledge of the world and events past 2021, generating some biassed results, and a risk of plagiarism. Virtual assistants ChatGPT can be used to create virtual assistants to help with scheduling, email management, and other tasks.

Business 98

Business Blended Learning Social Media Summary 98

Litmos

OCTOBER 3, 2018

Dealing with customers successfully is a critical skill for an organization, yet developing these abilities is not a given. How can you systematically develop and deliver great customer experience skills? Facing customers is complex. What goes into good customer relations? Introduction. The nature of the task.

Custom 51

Custom Blended Learning Performance Support Simulations 51

Instancy

APRIL 24, 2023

Introduction to Generative Artificial Intelligence Generative AI is a powerful tool transforming how we learn by creating customized content that meets individual needs. With generative AI, learners can access customized learning materials that cater to their unique learning needs, resulting in better engagement, retention, and performance.

Mobile 52

Mobile Simulations Virtual World Performance Support 52

STRIVR

SEPTEMBER 4, 2023

In the world of sales, it’s largely taken for granted that people who excel in this type of role are hustlers in the most positive sense of the word — scrappy go-getters and self-taught superstars. But while AI has seen fairly new development within the training world, VR is already happening within many enterprise organizations.

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