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The Customer Education Experts Directory

learnWorlds

Since the outbreak of the global pandemic, customer education has become a hot topic of discussion, and for a good reason. Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum. percent increase in customer retention. I want this!

Expert 52
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Customer Engagement Metrics: What Marketers Can Teach Learning Pros

Talented Learning

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature engagement metrics advice from Laura Patterson , President of VisionEdge Marketing. Why Do Engagement Metrics Matter? Business Implications.

Metrics 72
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Software Adoption Tips for A Successful Digital Transformation

Infopro Learning

Digital transformation significantly accelerated in 2020 as businesses adapted to meet customer needs after the outbreak of Covid19. Companies needed new software to streamline online business processes and functions once done in a face-to-face manner. Provide a Blend of Learning Experiences.

Adoption 419
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What Is Training Analytics? (+7 Learning Metrics to Track)

WhatFix

7 Learning Metrics to Track) March 31, 2023 Disha Gupta Share on facebook Share on twitter Share on linkedin Training is a critical investment to your organization’s success. Measuring the success of your training program helps make the connections between learning and results. Why Do You Need To Measure Training?

Metrics 52
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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

In e-learning, the most commonly addressed audience is an organization’s internal employees. There are, however, benefits to expanding your learning programs beyond internal audiences to address your extended enterprise. One such activity, which yields massive returns, is customer training. . What is customer training?

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Transforming to a Strategic L&D Operating Model With Infopro Learning’s Managed Learning Services (MLS)

Infopro Learning

Transparency Market Research (TMR) report states that managed learning services provide a wide range of expertise while reducing training costs by 15% to 20%. Infopro Learning understands the importance of aligning learning initiatives with the overall business strategy of an organization.

Services 221
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What is Customer Training? (And how an LMS can help)

Docebo

However, there are benefits to expanding your learning programs to non-employees, otherwise known as the extended enterprise. Let’s take a deep-dive into the importance of a customer training program and how you can make it work for your business. What is a Customer Training Program? Benefits of Customer Training.

LMS 133