ReadyTech

OCTOBER 26, 2022

In order to ensure that your virtual training programs continue to pay dividends throughout your employees’ tenure with the company, you should consider implementing metrics to track their effectiveness. Metrics are a great way to ensure that happens. Why Are SaaS Metrics Important When It Comes to Employee Training?

Metrics 52

Metrics Compliance Training Online Training 52

learnWorlds

NOVEMBER 16, 2021

Which of the innumerable metrics matter the most for your online school? So many metrics, so little time! This blog post will shed some light on how you can handle this social media metric chaos. This blog post will shed some light on how you can handle this social media metric chaos. Awareness Metrics.

Metrics 52

Metrics Social Media Media Social 52

LearnDash

FEBRUARY 22, 2024

But first, you must consider the incentives for your potential customers to join your membership site and stick around. Premium content refers to longer-form, higher quality, or full-featured content that you restrict to customers who pay a fee to access the content. Enter premium content.

Site 206

Site Content Metrics Newsletter 206

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

eFront

NOVEMBER 28, 2017

But it’s not all doom and gloom because training metrics can help you catch those nasty issues before they’re repeated, and improve the value of your training efforts. Let’s say you’ve created a high-quality online assessment for an eLearning course, but you discover (through training metrics ) that learners aren’t performing very well.

Metrics 49

Metrics Effectiveness Authoring Tools eLearning 49

TalentLMS

JULY 25, 2018

In this article, we’ll share seven tips to transform LMS metrics into a targeted plan of eLearning action. How To Use LMS Metrics For Targeted Online Training Resources. Geographic data can also help you customize an online training course for a particular region. This metric is outside the LMS. Social Media Activity.

Metrics 65

Metrics Compliance Training Resources Social Networks 65

Learnnovators

DECEMBER 21, 2022

Good: These techniques will help you have better conversations with customers, which in turn can lead to quicker conversions. While you spend an hour ticking off a box, you will learn a powerful thing or two about how to protect your customers from online fraud. These are not good metrics to measure or manage.

Teams 246

Teams Metrics Compliance Training Behavior 246

Appsembler

SEPTEMBER 9, 2021

This article is aimed at helping customer training teams begin measuring the return on investment (ROI) of their customer training initiatives. Here are the metrics that you need to track to give you the data to successfully work out ROI. Customer Retention Rates. Satisfaction Scores.

ROI 85

ROI Custom Metrics Score 85

BrainCert

MARCH 5, 2024

LMS reporting refers to generating and analyzing data within a Learning Management System (LMS) to gain insights into various aspects of online learning and training initiatives. Measure ROI (Return on Investment): Track the impact of training programs on employee performance, customer satisfaction, or other relevant metrics.

Virtual Classroom 98

Virtual Classroom Report LMS Metrics 98

Watershed

JULY 31, 2018

Today, innovative learning programs include a suite of technologies, ranging from the learner experience to the administrative functions—often referred to as a learning technology stack. This exercise in optimization increased profitability for airlines, all while cutting waste and improving customer experience.

Metrics 60

Metrics Blended Learning Budget Training 60

eLearning 24-7

APRIL 9, 2021

I’m referring to every analyst/consulting site that uses “Grids” in whatever format – design wise to identify top systems is this or that category. How the Customer Education market works. Customer education/partner training is their key target here. The “grid” term means nothing here.

System 105

System Custom Education Metrics 105

Infopro Learning

JUNE 19, 2023

We work closely with our clients to identify business objectives, assess skill gaps, and design customized learning solutions that enable employees to acquire the necessary skills and knowledge to drive business success. We continually seek feedback from customers to identify areas for improvement. #5.

Services 221

Services Management Agile Metrics 221

Docebo

APRIL 20, 2020

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program? Why is Customer Training important?

LMS 133

LMS Custom Brandon Hall Help 133

Brilliant Teams

JULY 20, 2023

Measuring ROI: Custom eLearning Development - Introduction Discover how to measure the ROI of custom eLearning development and optimize your training initiatives. In today’s fast-paced digital world, organizations are increasingly turning to custom eLearning development as a means to train and educate their employees.

Custom eLearning Development 52

Custom eLearning Development ROI eLearning Developer Custom 52

PDG

APRIL 15, 2024

Understanding Sales Performance Gaps A performance gap refers to the difference between the current performance level (present state) and the optimal or desired performance level (future state). The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.

Sales 52

Sales Assessment Performance Metrics 52

eLearning 24-7

SEPTEMBER 25, 2023

Thus, for the post I will refer to an authoring tool, as “content creator” – and will use the cc term going forward. We are in the learning and training space -whether it is for your employees, customers, clients, partners, members, students and so forth. And you get my point. That’s not it’s focus.

Metrics 78

Metrics LMS vendor Learning System 78

eLearning 24-7

APRIL 8, 2022

The Best of the Best Customer Education Bracket for 2022. As previously covered in other posts, the industry has splintered into audience-focused types if you will, as in systems whose focus is employees, customer education, or a combo – employees and customers. Customer Education Focused Systems in the Bracket.

Custom 75

Custom Education Metrics Docebo 75

Training Orchestra

DECEMBER 29, 2021

Even if you’re super experienced at creating employee training, customer education is a whole different ball game. With these top five customer training best practices, you will discover how to design, implement and maintain a successful training program for those all-important customers.

Blended Learning 52

Blended Learning Custom Metrics Case Study 52

eLearning 24-7

JANUARY 25, 2024

If you provide customer training, those folks in Training typically get laid off, too. In other words, what we refer to as e-learning (content creator tools aka authoring tools, and any learning tech, slides under e-learning BTW). Customer Training/Clients/Partners/Distributors/B2B and in some cases B2C I will be blunt here.

Compliance Training 83

Compliance Training Blended Learning Custom Training 83

Epilogue Systems

MARCH 23, 2023

Customer success (CS) is a component of the SaaS industry that is taking on more and more significance. Yet, customer success in SaaS is still a relatively young area, and entering something you don’t fully understand might be challenging. Customer success in SaaS definition What is customer success?

Custom 52

Custom Metrics Adoption Adopt 52

learnWorlds

MARCH 7, 2024

3 Types of Metrics to Ensure You’re in Control There is a vast pool of information waiting for you, provided you’re up for some digging! Below we share the most common and reliable sources of data to track employee training: Learning Metrics Leaning metrics refer to metrics that measure course effectiveness and knowledge retention.

Track 40

Track ROI Metrics Compliance Training 40

Epilogue Systems

FEBRUARY 27, 2024

Today’s customer journey unfolds on a digital tapestry, vibrant threads weaving through websites, apps, and social media squares. It’s a labyrinth of possibilities, but navigating it successfully requires a new kind of compass: a digitized customer experience (DCX). Digitizing Customer Experience (DCX): What is DCX?

Digital 52

Digital Custom Customer Service Metrics 52

IT Training Department Blog

AUGUST 21, 2023

If you’re a salesperson selling a technical solution then technical sales enablement refers to all the processes of enabling selling that technical solution. Then there is technical sales enablement referring to enabling all salespeople with company technology. But it’s not just about providing the tools and software.

Sales 98

Sales Metrics Technology Companies 98

learnWorlds

JUNE 17, 2022

At the same time, it needs to keep up with the intense competition and growing customer demands. The introduction of complex products with powerful features to satisfy customer needs has become another challenge, as it’s hard to keep scaling without putting tremendous pressure on customer support. Customer Education Definitions.

Authoring Tools 52

Authoring Tools Metrics Education Custom 52

BigTinCan

JULY 13, 2021

Direct Feedback Tools: Guidance and Metrics That Count. Direct feedback tools are what most people are referring to when they think of sales coaching tools. Feedback can range from the tone of their voice to how engaged their customers are during the call. How many employee hours are available to coach sales reps ?

Sales 111

Sales Coaching Authoring Tools Metrics 111

Infopro Learning

DECEMBER 28, 2023

The traditional more transactional sales methods from the past are adapting to accommodate the needs of a tech-savvy and well-informed customer base who requires a consultative partner. Moreover, success-driven decision-making should drive and inform the customization of your sales training programs.

Sales 221

Sales Program Effectiveness Diversity Training 221

Acorn Labs

APRIL 25, 2023

In this guide we'll discuss how you can go about calculating employee turnover rate, and how you can use it as a starting metric in understanding the underlying issues contributing to high turnover. Talent turnover rate is an HR metric that measures the rate at which talent leaves an organisation, creating vacant positions.

Metrics 52

Metrics Cost Culture Issue 52

Acorn Labs

APRIL 25, 2023

In this guide we'll discuss how you can go about calculating employee turnover rate, and how you can use it as a starting metric in understanding the underlying issues contributing to high turnover. Talent turnover rate is an HR metric that measures the rate at which talent leaves an organisation, creating vacant positions.

Metrics 52

Metrics Cost Culture Issue 52

Hurix Digital

DECEMBER 11, 2023

As a result, businesses are seeking new and creative ways to engage and attract customers. It refers to using game-like elements to enhance user journeys, including customer satisfaction and product discovery. It includes fun elements, rewards, and challenges to attract customers and motivate them to explore products.

Gamification 52

Gamification Productivity Product Custom 52

eLearning 24-7

DECEMBER 21, 2023

If the vendor was a custom shop building a system, off say Moodle or whatever code they are using that is open source? Any system whereas the main focus of business is custom development with less than 15% learning and or training systems? Absorb LMS (FAL) (Combo – Employees and Customers/Client/Partners, etc.) The downer?

Learning System 69

Learning System System Metrics Compliance Training 69

Kitaboo

APRIL 22, 2024

Customizing Accessibility Authorization and Licensing Encryption: The Shield of Protection Detecting Unauthorized Distribution Unique Codes DRM Variations IV. eBook DRM, or Digital Rights Management, refers to a set of technologies and protocols designed to protect digital content. How does eBook DRM Safeguard Your Content?

eBook 59

eBook Metrics License Security 59

fewStones

MARCH 7, 2024

Product Training Videos for Customers Challenge: A tech startup with a complex software product requires a scalable solution to educate its growing customer base. Outcome: With the help of video-based product training, the startup empowered its customers to learn at their own pace and troubleshoot common issues independently.

Diversity Training 98

Diversity Training Video Simulations Metrics 98

learnWorlds

JULY 8, 2022

Are you putting enough focus on customer satisfaction in your business? Besides, you already know this – it’s all about the customer. Customer satisfaction should be a top priority of every business because happy customers are more likely to stick around and recommend your business to others.

Custom 52

Custom Metrics Business Score 52

TechSmith Camtasia

JUNE 10, 2019

But a custom video intro is more than just a fun and eye catching way to start a TV show or video. With the power to create a great video now available to everyone, making an eye-catching, custom video intro is something anyone can do. One metric to rule them all (for video intros). Customize your template.

YouTube 76

YouTube Metrics Video Custom 76

eLearning 24-7

OCTOBER 11, 2022

If you want to buy a learning system that is noted as “Enterprise” and you are providing your learning – i.e. training for your customers, you can still buy the system. Metrics – These will tell you the story of learning. The metrics/analytics totally rock – I mean ROCKS. But I digress.

Enterprise 97

Enterprise Learning System System Metrics 97

Thinkdom

NOVEMBER 14, 2023

So, here we are, ready to spill the details on 11 steps to weave together a custom eLearning course that's not just informative but also packs a punch of engagement and impact. Step #4: Develop a Custom eLearning Course Outline This step helps ensure that the course content is organised, logical, and comprehensive.

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training Custom 52

Coreaxis

SEPTEMBER 4, 2023

Cost of Goods Sold (COGS) is an important financial metric used to calculate the direct costs associated with producing or providing goods or services. Pricing products too low may result in losses, while pricing them too high may deter potential customers. OUR BLOG What is Cost of Goods Sold (COGS)? What is Churn? What Is Forecasting?

Metrics 52

Metrics Guidelines Cost Methods 52