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Meet the CLO Board: Tamar Elkeles

CLO Magazine

She is the former vice president of Qualcomm Learning Center, and was named CLO of the year in 2010. CLO: How did you first become interested in learning and development? CLO: What lessons have you learned in 2020 that you plan on taking with you into 2021? CLO: How do you enjoy spending your time outside of work?

CLO 78
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ROI Goes to School and Church

CLO Magazine

When you think about ROI, you likely think of businesses and service organizations. In recent years, however, there has been a rise of ROI use among nonprofits, non-governmental organizations, governments and healthcare. How are these organizations using the ROI Methodology to show the value of their projects and programs?

ROI 53
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ROI: Still Evoking Confusion and Controversy

CLO Magazine

The return on investment concept for learning has been around since Jack Phillips introduced it about 40 years ago. Here is an example from an email I received: “Anyone who is involved in the business world is familiar with the concept of ROI. There are several issues with the blog. Calculating ROI. Not even close.

ROI 68
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Does coaching deliver impact?

CLO Magazine

And finally, it is possible to show the value of coaching at the impact and ROI levels. This usually means evaluating coaching programs to the impact and ROI levels. Taking a few straightforward steps can ensure coaching delivers value and eliminates the probability of a negative ROI. The ROI Methodology. Challenges.

Coaching 115
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Future-focused training: Are you committing learning malpractice?

CLO Magazine

Let’s examine each issue in more detail. Recent research by Jack and Patti Phillips from the ROI Institute shows a scrap rate of 80 percent for learning during the pandemic. appeared first on Chief Learning Officer - CLO Media. Identifying future skills, knowledge and behavior is hard. That is 80 percent — not 8 percent.

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Predicting Learning Success

CLO Magazine

Phillips is chairman and Patti P. Phillips is president and CEO of the ROI Institute. Think about the logical chain of value from any learning program: level 1, reaction; level 2, learning; level 3, application; level 4, impact; and level 5, ROI. The answer is yes, but first, there are four issues that should be explored.

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Do You Have a CEO-Friendly Scorecard?

CLO Magazine

Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute. In 2010, the ROI Institute conducted a major study sponsored by the Association for Talent Development to understand the executive view of learning and development investments. Next, you can push evaluation to level 5, an ROI study.