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Coaching Best Practices to Improve Performance & Engagement

Dashe & Thomson

There is a huge opportunity for organizations to take advantage of coaching between managers and employees that will significantly improve employee performance. Employee coaching is an integral part of performance support and management because it empowers employees and is key to building and maintaining a self-motivated team.

Coaching 217
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Successful Leadership Development: Leaders as Great Coaches

Infopro Learning

We all know that great leaders gain skills through learning and experience, but high-performing teams are always led by leaders who wear a coach hat. The role of a coach is quite important- they interact with their teams to unlock their potential and communicate clear business goals to build trust and drive innovation.

Coaching 434
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The Ultimate Brain Food: Performance Support | Social Learning Blog

Dashe & Thomson

I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.) Which is probably about right … I like to think we’re building a better Exobrain. Rob Mueller: Great post on using games as a training device. Properly d.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive.

Adoption 170
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The Key to Getting the Best Out of Video-Based Practice & Coaching

Speaker: Micah Eppler, Account Executive for Rehearsal of eLearning Brothers

Did you know that companies such as Paychex, 3M, and Honeywell are getting better results by incorporating video-based practice and coaching within their L&D strategy? From sales pitches to soft skills, learners are becoming top performers by applying and validating knowledge transfer using the unique benefits of video.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Certified Virtual Learning Coach: Leading the Training Team to Excellence

InSync Training

The Necessity of Having a Virtual Learning Coach to Support your Global Training Strategy When an L&D team performs well, the learning they deliver leads to excellent business results. Maintaining continuous improvement and ensuring peak performance are impossible without great coaching.

Coaching 130
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.