Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

Customer Service 75

Customer Service Services Solution Custom 75

IT Training Department Blog

JANUARY 23, 2024

There’s no magical solution for training that can resolve all workplace problems and training needs. That’s why it’s essential to have a comprehensive solution that spans both off-the-shelf and custom solutions. Any type of training used for more than your company is off-the-shelf learning.

Diversity Training 67

Diversity Training Compliance Training Solution Corporate eLearning 67

Paradiso

JUNE 14, 2024

Compliance training is crucial for firms in today’s highly controlled business environment to ensure employees follow internal policies and legal requirements. Compliance training initiatives reduce risks, avert legal problems, and preserve a company’s credibility. What is compliance training?

Compliance Training 91

Compliance Training vendor Compliance Blended Learning 91

SweetRush

JULY 28, 2022

In our article Comparing Off-the-Shelf vs. Custom eLearning Solutions: Which Is Best? , we took an honest look at the benefits and potential pitfalls of buying a ready-made eLearning solution versus building something from scratch with a custom eLearning solution provider. Why would we do this?

Sexual Harassment Training 69

Sexual Harassment Training Compliance Training Harassment Training Diversity Training 69

Learning Pool

MARCH 7, 2023

Las Vegas, NV: The Silver award for ‘Customer Service Success – All Other Industries’ was presented to Learning Pool at the gala evening for the Stevie ® Awards for Sales and Customer Service 2023 at Caesars Palace on Friday 3rd March 2023.

Customer Service 98

Customer Service Services Custom Compliance Training 98

Learning Everest

OCTOBER 18, 2023

Customer service training is the training and upskilling of the customer service team to improve the support they can provide and thereby increase overall customer satisfaction. It is an ongoing process of growth throughout an agent’s time working in customer service.

Customer Service 52

Customer Service Services Custom Compliance Training 52

Creativ Technologies

MAY 26, 2021

Customer experience is a crucial issue for companies that focus on training programs for it. This is because the way customer representatives deal with your customers decides their purchase decisions. The customer service training makes sure that employees provide a pleasant service.

Customer Service 52

Customer Service Services Compliance Training Custom 52

Hurix Digital

JULY 24, 2024

Summary This article highlights the critical aspects of SLAs for cloud services, detailing performance, responsibilities, penalties, reporting, security, and adaptability for business support. Given this increasing reliance, it is necessary to know the specifics of Service Level Agreements (SLAs) in cloud management contracts.

Services 52

Services Management Metrics HIPAA Training 52

Learning Pool

APRIL 29, 2021

With a portfolio of off-the-shelf catalogs complete with over 650 customizable e-learning modules, Learning Pool, the full-service online training provider is thrilled to have made eLearning Industry’s 2021 list for ‘Top Content Providers For Soft Skills Training’ with their new Future Skills content Library. .

Compliance Training 98

Compliance Training Blended Learning Providers Brandon Hall 98

Learning Pool

AUGUST 2, 2022

With a portfolio of off-the-shelf catalogues complete with over 650 customizable e-learning modules, Learning Pool, the full-service online training provider is thrilled to have topped the eLearning Industry’s 2022 list for ‘Top Content Providers For Upskilling and Reskilling Employees’ with their new Future Skills content library. .

Diversity Training 98

Diversity Training Compliance Training Blended Learning Security 98

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

Infopro Learning

APRIL 19, 2021

The time for workplace transformation is now and embracing modern technology and implementing a transformation initiative to train employees is one of the best ways to prepare for the future. Enhancing Learning Experienced with Machine Learning. Developing Personalized Learning Journeys.

Diversity Training 409

Diversity Training Compliance Training Custom eLearning Development eLearning Strategy 409

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. Through such platforms, you can easily create and deliver training materials such as courses, quizzes, and dialogue simulations. Cost: Free.

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

Fly Plugins

MARCH 26, 2024

Technology Conclusion In today’s fast-paced business landscape, employee training plays a crucial role in the success of any enterprise. It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning.

LMS 178

LMS Learning Management System Enterprise Compliance Training 178

Paradiso

SEPTEMBER 5, 2023

Have you ever wondered how companies keep your personal information safe when you use their services online? Well, that’s where SOC 2 Compliance comes into play. SOC 2 Compliance is a set of cybersecurity rules and practices that companies follow to make sure they’re doing a great job at keeping your data secure.

Compliance Training 91

Compliance Training Compliance HIPAA Training Privacy 91

Capytech

FEBRUARY 20, 2019

How Off-the-Shelf E-Learning Can Complement Custom Content. Many e-learning developers present your e-learning course choices as being binary. If the developer produces custom e-learning courses, they will advocate custom content. Combination of Off-the-Shelf and Custom Content.

Compliance Training 61

Compliance Training Blended Learning Custom Content 61

Paradiso

OCTOBER 12, 2023

Learning management systems (LMS) are crucial for corporate training , but it’s essential to understand that not all LMS options are the same. Industries like banking and finance often have unique requirements due to strict compliance and regulations. What Are the Reasons Banking and Finance Sectors Need LMS Solutions?

LMS 91

LMS Services Compliance Training Authoring Tools 91

LearnDash

JANUARY 31, 2019

How valuable is online training for businesses, and how can they calculate ROI? You’ve heard a lot about online learning, but how do you know it’s the best solution for your organization? For some organizations, outsourcing training to a community college or special seminar course may be the best option.

Compliance Training 158

Compliance Training Online Learning Business Online 158

Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider.

Customer Service 49

Customer Service Compliance Training Services Custom 49

Litmos

SEPTEMBER 19, 2019

A successful workplace training program should have custom-created content. You may have to develop training modules around the tools your employees use, the products or services you sell, and your specific company policies. But that doesn’t mean you need to design your entire training program from scratch.

Sexual Harassment Training 40

Sexual Harassment Training HIPAA Training Compliance Training Harassment Training 40

Paradiso

OCTOBER 24, 2023

Effective training for call center agents is a vital investment for any call center. Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. Despite this, many organizations need to give agent training the attention it deserves.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

learnWorlds

MARCH 12, 2020

For every business to be able to operate legally, it needs to have some sort of compliance. This makes corporate compliance a must-have for all organizations. Adapting to the new compliance meant accepting and following new regulations, but at the same time failing to do so meant, well…falling behind. Diversity Training.

Compliance Training 119

Compliance Training Harassment Training Sexual Harassment Training HIPAA Training 119

Learning Pool

DECEMBER 15, 2021

Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2022 list for ‘Top LMS for Compliance Training’ by eLearning Industry. . eLearning Industry has focused on prestige, influence, relevant published content, activity in the elearning field and many more subcategories.

Compliance Training 98

Compliance Training LMS Compliance Brandon Hall 98

Xyleme

JULY 24, 2024

From managing high employee turnover to maintaining top-notch food safety standards, the grocery industry is always under pressure to deliver effective and efficient learning and development. The constant evolution of technology, customer expectations, and compliance requirements only add to these challenges.

Compliance Training 52

Compliance Training Teams Simulations Training 52

Learning Pool

JUNE 24, 2021

As providers of one of the most feature-rich open-source Learning Suite on the market, Learning Pool, the leading elearning solutions provider, is thrilled to have made the 2021 list for ‘Top Content Providers For Competency-based Training’ by eLearning Industry. . Customer retention.

Compliance Training 96

Compliance Training Blended Learning Providers Brandon Hall 96

Learning Pool

JULY 23, 2021

As providers of one of the most feature-rich learning suites on the market, Learning Pool, the leading e-learning solutions provider, is elated to have secured a place on the 2021 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. . Customer retention.

Custom eLearning Development 98

Custom eLearning Development Compliance Training Providers Custom 98

Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Gyrus

MARCH 18, 2024

LMS Pricing Uncovered: A Complete Guide for Buyers Gyrus Systems Gyrus Systems - Best Online Learning Management Systems The Learning Management System (LMS) market is witnessing an unprecedented surge in 2023. Advanced or custom features usually come with a higher price tag. Stay tuned!

LMS 130

LMS Compliance Training Guide vendor 130

CLO Magazine

DECEMBER 17, 2023

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. American Residential Services, one of the nation’s largest HVAC, plumbing and electrical companies, conducted a diagnostic on their own learning and development function.

Services 85

Services Compliance Training LMS Performance Support 85

Roundtable Learning

MARCH 15, 2024

Picture this: you’ve just created an epic eLearning program. The scalability factor alone will unify your workforce with consistent training experiences, all while saving your organization time and money. This all sounds promising, but what if you’d like to do a pulse check to see how training is going?

Compliance Training 52

Compliance Training Knowledge Providers Learning Objects 52

Hurix Digital

JULY 24, 2024

Cloud infrastructure services, among other things, have been a key driver of IT cost optimization in the quest for financial efficiency. These services provide a number of essential benefits, including enhanced scalability, improved operational efficiencies, and significant cost reductions.

Cost 40

Cost Services Cloud Computing Guide 40

Gyrus

MARCH 18, 2024

Gyrus Systems Gyrus Systems - Best Online Learning Management Systems As we are well aware, online training has now gained popularity. Companies, instructors, and even learners can see the benefits of virtual training that help the e-learning market grow.

Engineering 130

Engineering LMS Assessment Compliance Training 130

Gyrus

MARCH 20, 2024

Increase Your Productivity With LMS For Manufacturing Industry Gyrus Systems Gyrus Systems - Best Online Learning Management Systems The lack of a skilled workforce is one of the greatest challenges that manufacturing industries face today. Why is LMS the right training tool for the manufacturing industry?

LMS 130

LMS Industry Productivity Product 130

KnowledgeAnywhere

OCTOBER 18, 2023

Pain Point #1: Regulatory Compliance and Changing Laws The banking sector is perpetually under the microscope of regulatory bodies and with a myriad of ever-evolving regulations, banks often find themselves in a tight spot. The cost of compliance for large businesses could amount to a staggering $10,000 per employee.

Compliance Training 84

Compliance Training Industry Customer Service Metrics 84

Learning Pool

JULY 6, 2022

Learning Pool, the international leader in learning technology, has partnered with the independent UK charity, GamCare to provide its Stream LMS for more efficient organizational learning and development. . Through this incredible platform, we’ll be able to train our staff to a much higher standard.

Streaming 98

Streaming Compliance Training LMS Brandon Hall 98

Gyrus

MARCH 20, 2024

Factories and other manufacturing organizations need learning and development programs to promote quick employee on-boarding, skill-building, ethical work practices, and compliance training. Why is LMS the right training tool for the manufacturing industry? Learning management software is a perfect solution for this.

LMS 130

LMS Industry Productivity Product 130

Paradiso

NOVEMBER 17, 2023

Imagine a world where learning and development seamlessly intertwine with innovation, where knowledge isn’t just power but a driving force. Welcome to the realm of Learning Management Systems (LMS) in the insurance sector, where the traditional meets the transformative, and the mundane transforms into a playground of possibilities.

LMS 91

LMS Compliance Training Industry HIPAA Training 91