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20 hot resources for customer-facing social media

E-Learning Provocateur

The Corporate Blogging Book. HubSpot Blog. • {grow}. . • 7 Australian Social Media Examples & Case Studies. Social Media Marketing Industry Report. State of the Blogosphere. Social Media 101. Socialnomics. • The New Rules of Marketing and PR. • The Business of Being Social. Social Media Today. Social Media Examiner. •

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Making Tweeps

eLearning Cyclops

One can also post their Twitter feeds in courses, web pages, corporate blogs, etc. For those of you who are not tweeps yet or want to some basics on using Twitter, here are a couple of resources. FYI, most tweetchats are very informal and about learning, connecting and having fun with people you share something in common.

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Performance Support

Clark Quinn

Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories. These resources are rich information bases, expertise locators, learning enablers, etc.

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Blog Book Tour: Week Two Happenings

Kapp Notes

If you haven't seen the postings on the blog book tour for this week, you need to check them out. Day Six: 09/17/07 - Enspire Learning's Corporate Blog This entry was great because it provided an opportunity to play a simulation. I hope you took advantage of that offer. Mark's stop was week 2, stop 2 a high pressure stop.

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Informal learning: Why it matters to a business

ProProfs

Creative employers can even go as far as to establish a dedicated corporate blog where all team members can contribute, initiate discussions and bring up common problems for group solving. The post Informal learning: Why it matters to a business appeared first on ProProfs Learning and Knowledge Management Resources.

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Profile of a learning architect: Tiina Paju-Pomfret

Clive on Learning

Perhaps the most used feature of the system is the discussion forum, although there is a top-down element as well through corporate blogs, news and videos. Bupa Live acts as a valuable repository for more informal learning resources, but direct links can easily be made to Bupa Learn, the Saba-based LMS.

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Web 2.0 Applications in Learning

Tony Karrer

Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. Lack of Resources – Mobile Devices - It doesn't take much to get most of these things going.

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