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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Addressing On-Demand Learning and Performance Needs #LCBQ | Social.

Dashe & Thomson

The Learning Circuits Big Question for May is: How do we need to change in what we do in order to address learning/performance needs that are on-demand? In my opinion, it’s not that providing on-demand learning and performance solutions is a new idea. This month, it is time for me to stop lurking and throw in my two cents.

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‘Learning literacy’ and the currency of a knowledge-based economy

CLO Magazine

Like company-matched retirement funds or any meaningful benefit, education benefits can provide support for recruiting and retention. And, as we will see, they can even directly impact sales and operational performance. A Korn Ferry study found that the imbalance between worker skills and job needs could cost the U.S.

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14 Effective Ways to Reduce Employee Training Costs

WhatFix

Back to Blog Employee Training & Development 14 Effective Ways to Reduce Employee Training Costs Published: June 28, 2023 Adelina Karpenkova On average, organizations spent $1,111 per employee on training-related costs in 2023. What are the best ways to reduce employee training costs? These are direct training costs.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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10 LMS Programs

Ed App

By doing so, learners can absorb and retain important information that results in improved employee performance. Several LMS programs offer different training features that you can use to build your training. Check the10 LMS programs below. LMS Program #1 – EdApp. Cost: Free. Cost: Free. Cost: Free.

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14 Types of Employee Training Programs (+Benefits, Examples)

WhatFix

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. What are different types of workplace training programs for employees?