Tesseract Learning

SEPTEMBER 9, 2020

Custom eLearning courses on product knowledge for a large insurance company in the US. The company needs to train agents periodically on its various products including the homeowners insurance. Proposed Customization. The proposed customization was very detailed. Our Solution. Result/Impact.

Custom eLearning Development 52

Custom eLearning Development Productivity Product Knowledge 52

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys. Provide Support Materials.

Knowledge 410

Knowledge Productivity Product Program 410

Brilliant Teams

NOVEMBER 14, 2023

Custom eLearning Services: Your Key to Interactive and Immersive Learning Experiences In a world buzzing with information, learning has evolved beyond traditional classrooms. Custom eLearning services are the game-changers, offering a key to unlock interactive and immersive learning experiences.

Custom eLearning Development 52

Custom eLearning Development Compliance Training Services Interactive 52

Infopro Learning

AUGUST 23, 2021

Training can successfully help remote teams in mastering new skills and boosting workforce productivity. In addition, there is an increasing comprehension of how custom eLearning development is significant to corporate training. It has become even more important for remote employees to hone their soft skills to remain productive.

Custom eLearning Development 419

Custom eLearning Development Trends Custom eLearning Strategy 419

Infopro Learning

JANUARY 11, 2022

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Let’s begin.

Knowledge 221

Knowledge Productivity Product Training 221

Infopro Learning

FEBRUARY 5, 2020

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305

Knowledge Productivity Product Games 305

Infopro Learning

FEBRUARY 7, 2024

While providing fundamental information is simple enough, many organizations lack the capacity and resources to delve deeply into topics relevant to their employees’ unique learning needs. Customized learning experiences with MLS providers bring numerous advantages; however, organizations should be aware of potential challenges.

Services 221

Services Diversity Training Compliance Training Roles 221

E-Learning Provocateur

MARCH 18, 2024

Beauty is in the eye of the beholder, and I beheld much to admire in a recent podcast in which Hayley Curcio, Head of MECCAversity, shared the iconic retailer’s approach not only to training its workforce but also to educating its customers. ” I think those two observations describe customer education in a nutshell. .”

Custom 105

Custom Education Tutorial Podcasts 105

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

Sales 211

Sales Productivity Product Support 211

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

Sales 193

Sales Productivity Product Support 193

Learning Rebels

FEBRUARY 1, 2024

Does the idea of being productive make you feel like you are juggling flaming chainsaws while blindfolded on a unicycle? Between designing workshops, crafting engaging training materials, and nurturing employee development, finding time to breathe, let alone be productive, feels like a pipe dream. Remember Franklin Planners?

Productivity 130

Productivity Product Tools Evernote 130

Docebo

FEBRUARY 2, 2023

Customer education refers to the process of providing information, resources, and training to customers to help them realize the full value of your products or services. It includes courses, peer supported learning, product tutorials, webinars, user guides, FAQs, and other resources. You’re absolutely right.

Custom 213

Custom Education Docebo Business 213

Northpass

MARCH 4, 2021

Every company has stockpiled a treasure trove of proprietary information related to its products and services. It includes everything from detailed technical specifications of its product to in-depth industry knowledge to the ins and outs of its data assets.

Informal 98

Informal Custom Online Training 98

Paradiso Solutions

JULY 29, 2022

What is formal and informal learning? At the other end of the spectrum comes informal education. Formal or Informal Learning? Choosing between formal and informal ways to learn can be challenging. On the other hand, online training for customer service , software, or product knowledge may not be formal.

Compliance Training 78

Compliance Training Blended Learning Informal LMS 78

Academia

MAY 2, 2023

Among the various digital innovations, the Educational Management Information System (MIS) stands out for its profound impact on educational institutions. An Educational MIS plays a transformative role in the education sector by centralizing data, streamlining operations, and enabling informed decision-making.

Education 98

Education Roles Informal System 98

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170

Adoption Adopt Performance Support Support 170

BrainCert

SEPTEMBER 9, 2022

Product adoption is the process where the customer finds out about your product and goes through a process to become aware of your product and become a regular user after finding the value in your product. To achieve those benefits, they need to learn how to engage with the product to get the benefits.

Adoption 98

Adoption Adopt Productivity Product 98

LearnDash

FEBRUARY 26, 2018

For organizations interested in promoting employee growth, a mix of formal with informal education methods may be the key to success. Informal learning refers to the spontaneous, ad-hoc learning most of us engage in every day when we feed our curiosity or explore answers to questions provoked by our environment. It’s cheap.

Informal Learning 128

Informal Learning Informal Organization Wikipedia 128

Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91

LMS Trends Custom Metrics 91

Academia

MARCH 27, 2023

Reading Time: 3 minutes Student Information System (SIS) is a software application that is designed to manage and streamline various administrative tasks related to students’ information in educational institutions such as schools, colleges, and universities.

Informal 52

Informal System Metrics Performance Support 52

Learningtogo

NOVEMBER 11, 2016

While studies vary on the exact percentage, most learning in today’s workplace is informal. In this post, we’ll distinguish between informal and formal learning and explore ways to identify and encourage informal learning within your organization. What is informal learning? How can you design something that is informal?

Informal Learning 140

Informal Learning Informal Diversity Training Engineering 140

CommLab India

JANUARY 9, 2024

I n the dynamic landscape of modern business, product knowledge is the linchpin that transforms a team from good to great. As the heartbeat of successful sales and customer engagement, a well-informed team can make all the difference.

Knowledge 98

Knowledge Productivity Product Design 98

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important? But, is this program only important to sales reps?

Productivity 98

Productivity Product Custom Virtual Classroom 98

Ontuitive

DECEMBER 13, 2022

Whatever the predictions indicate, however, many businesses are doubling down on their customer retention strategies to drive progress. Zeal makes increasing customer retention easier; learn how. In fact, Bain & Company reports that increasing customer retention by 5% can increase profits between 25% and 95%.

Adoption 195

Adoption Adopt Digital Platform 195

Ontuitive

AUGUST 2, 2022

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. Product adoption refers to customers adopting third-party software or SaaS products. Product Adoption Strategy.

Adoption 197

Adoption Adopt Productivity Product 197

Webanywhere

APRIL 24, 2024

Customer training is pivotal in enhancing product understanding and driving customer satisfaction. As markets become more competitive, equipping customers with essential skills and knowledge can significantly differentiate a business, ensuring retention and loyalty.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Custom 52

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188

Custom Education Authoring Tools Miro 188

CommLab India

MARCH 28, 2024

F rustrated customers? This might be your cue to go over your product knowledge training! Imagine your sales team confidently handling customer inquiries, highlighting unique selling propositions, and closing deals with ease. This is the power of effective product knowledge training. Lagging sales?

Knowledge 57

Knowledge Productivity Product Strategy 57

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

MobileTrain

MARCH 31, 2024

From streamlining operations to maximising productivity, organizations constantly seek ways to optimise their processes. However, one often overlooked aspect of efficiency is its impact on customer satisfaction. The Intersection of Informed Teams and Customer Satisfaction Efficiency and customer satisfaction are intrinsically linked.

Case Study 52

Case Study Custom Internationalization Compliance Training 52

Academia

MARCH 28, 2023

Reading Time: 2 minutes As educational institutions continue to grow and evolve, the need for a reliable and efficient Education ERP/ Student Information System (SIS) becomes increasingly important. However, it also offers a high degree of customization and control over the system.

Informal 52

Informal System Expertise Software 52

eLearning Industry

DECEMBER 4, 2023

This case study demonstrates how LEDVANCE achieved training success with a custom-built LMS that kept employees, customers, and end users up to date with product information. This post was first published on eLearning Industry.

Case Study 102

Case Study Custom LMS Companies 102

Instancy

APRIL 1, 2024

Sales teams equipped with extensive product knowledge and a repertoire of best practices stand at the forefront of this transformation, poised to harness AI and LLMs to redefine the way they engage with customers, manage data, and drive sales. Prioritize solutions that offer customization and scalability to meet your specific needs.

Knowledge 59

Knowledge Productivity Product Sales 59

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

TOPYX LMS

APRIL 9, 2020

Customer training is critical to the success of tech companies. This is especially true now, as the COVID-19 pandemic has thrown tech companies around the world into a state of disruption, and customers need a sense of normalcy.

Companies 246

Companies Custom Training Train 246

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. It makes sense to give them the information they need to get up and selling quickly. Build a product knowledge training program with TalentLMS.

Productivity 92

Productivity Product Knowledge Sales 92