Infopro Learning

JUNE 25, 2021

Businesses have developed new offerings to meet the evolving needs of customers. These changes have caused a growing need for remote-friendly product knowledge training programs. Product knowledge training is an essential tool that helps sales teams improve their customer service skills. Integrate Social Elements.

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Infopro Learning

AUGUST 24, 2021

In today’s world, several organizations are running neck-and-neck with a similar product range. It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. Here comes the significance of product knowledge training which ensures organizational growth and success.

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Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys.

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Knowledge Productivity Product Program 410

Infopro Learning

OCTOBER 18, 2023

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

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Behavior Metrics Teams Custom 221

Infopro Learning

JANUARY 21, 2021

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. This has led many organizations to look for ways to improve customer experiences. The 3rd step is the careful implementation of the product training program.

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Infopro Learning

JULY 8, 2021

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. When it comes to improving team, performance learning solutions are often needed to help individual team members learn the skills they need to work more efficiently as a team.

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CommLab India

MARCH 19, 2024

I n today's fast-paced business environment, a deep understanding of your products is essential for success. Effective product training empowers your sales teams, customer support staff, and technicians to provide unmatched value to customers.

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Infopro Learning

JANUARY 11, 2022

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Let’s begin.

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Infopro Learning

JULY 12, 2021

Covid-19 has reshaped both the way we work and the way we learn today. This shift towards digital work environments significantly impacts workplace learning. L&D leaders are now working on developing digital learning solutions that will help employees learn the new skills they need for success.

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Custom eLearning Development Blended Learning Compliance Training Custom 419

Infopro Learning

AUGUST 23, 2021

As organizations face this disruption, online learning has become the most effective approach to empower the remote workforce. Training can successfully help remote teams in mastering new skills and boosting workforce productivity. Microcontent can be created to meet the personalized training objective in a specific learning path.

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Custom eLearning Development Trends Custom eLearning Strategy 419

Rustici Software

FEBRUARY 22, 2024

They now offer a course library of over 150 individual courses and micro-learnings on the most commonly needed topics from harassment prevention to DE&I, and much more plus an LMS offering enabling custom course content. After hearing about all of the frustrations of learning administrators, a complimentary goal started to show.

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Origin Learning

JANUARY 22, 2021

Why Build a Customer Onboarding Program? An investment in customer onboarding ensures a great start in the lifecycle of your. The post Improving The Customer Onboarding Experience Through Product Training appeared first on Blog - Originlearning.

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Learning Rebels

FEBRUARY 1, 2024

Does the idea of being productive make you feel like you are juggling flaming chainsaws while blindfolded on a unicycle? Between designing workshops, crafting engaging training materials, and nurturing employee development, finding time to breathe, let alone be productive, feels like a pipe dream. Remember Franklin Planners?

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Productivity Product Tools Evernote 130

E-Learning Provocateur

MARCH 18, 2024

Beauty is in the eye of the beholder, and I beheld much to admire in a recent podcast in which Hayley Curcio, Head of MECCAversity, shared the iconic retailer’s approach not only to training its workforce but also to educating its customers. ” I think those two observations describe customer education in a nutshell. .”

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BrainCert

SEPTEMBER 9, 2022

Product adoption is the process where the customer finds out about your product and goes through a process to become aware of your product and become a regular user after finding the value in your product. To achieve those benefits, they need to learn how to engage with the product to get the benefits.

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Docebo

FEBRUARY 2, 2023

Customer education refers to the process of providing information, resources, and training to customers to help them realize the full value of your products or services. It includes courses, peer supported learning, product tutorials, webinars, user guides, FAQs, and other resources. You’re absolutely right.

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TOPYX LMS

FEBRUARY 13, 2020

Employee productivity is important across all industries, especially retail. Retail companies rely on the performance of their staff to generate sales and attract and retain customers. Without a productive workforce, a retail organization can’t survive. For example, most retail workers need targeted sales training.

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Docebo

SEPTEMBER 15, 2021

In e-learning, the most commonly addressed audience is an organization’s internal employees. There are, however, benefits to expanding your learning programs beyond internal audiences to address your extended enterprise. One such activity, which yields massive returns, is customer training. . What is customer training?

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Ontuitive

AUGUST 2, 2022

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. Product adoption refers to customers adopting third-party software or SaaS products. Product Adoption Strategy.

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Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

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Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

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Compliance Training Custom Guide Authoring Tools 91

Webanywhere

APRIL 24, 2024

Customer training is pivotal in enhancing product understanding and driving customer satisfaction. As markets become more competitive, equipping customers with essential skills and knowledge can significantly differentiate a business, ensuring retention and loyalty.

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Association Learning Management System LMS Association LMS Custom 52

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important? Why Is Product Knowledge Important?

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Wisetail

NOVEMBER 2, 2021

See how one Wisetail client, Philz Coffee, used its learning platform to respond to opportunities presented by this challenging year. The post Learning Experience Design Part 3: The Impact of Custom Content appeared first on Wisetail LMS & LXP.

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Hurix Digital

DECEMBER 11, 2023

As a result, businesses are seeking new and creative ways to engage and attract customers. It refers to using game-like elements to enhance user journeys, including customer satisfaction and product discovery. It includes fun elements, rewards, and challenges to attract customers and motivate them to explore products.

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eLearning Industry

MARCH 2, 2023

Customer education may not be a priority, but it can boost brand engagement and customer loyalty. Learn how to build a successful customer training program. This post was first published on eLearning Industry.

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Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

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LMS Trends Custom Metrics 91

Paradiso

SEPTEMBER 13, 2023

According to reports, the corporate learning management systems market will grow to $7.47 This growth can be attributed to the rising demand for instant access to knowledge and the effectiveness of employee training, which is prompting both small and large businesses to embrace learning management systems.

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Association Learning Management System LMS Diversity Training Compliance Training 91

Talented Learning

MARCH 27, 2024

Customer education is rapidly evolving as organizations embrace new strategies and tech. What does this mean for the future of customer education? See what experts say on this Customer Ed Nuggets episode

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Appsembler

OCTOBER 30, 2023

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. As a result, many organizations ultimately drop the ball and lose out on potential new customers and increase sales with existing customers.

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BrainCert

FEBRUARY 13, 2024

By incorporating gamified learning paths into your customer experience, you can unlock a powerful tool to drive engagement, boost loyalty, and ultimately, achieve your business goals. Exploring BrainCert Gamified LMS Core Features BrainCert Gamified LMS offers a dynamic learning experience through its core features.

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Custom Gamification Diversity Training Games 52

Appsembler

AUGUST 1, 2023

Unlocking Growth with Product-Led Growth (PLG) Strategy – In this comprehensive guide, we explore the power of Product-Led Growth as a revolutionary business strategy. Learn how businesses can effectively implement PLG to drive sustainable growth, enhance customer satisfaction, and outshine the competition.

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Productivity Product Strategy Metrics 98

Instancy

APRIL 1, 2024

Sales teams equipped with extensive product knowledge and a repertoire of best practices stand at the forefront of this transformation, poised to harness AI and LLMs to redefine the way they engage with customers, manage data, and drive sales. This personalized approach accelerates learning and effectiveness across the team.

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Knowledge Productivity Product Sales 59

Talented Learning

JANUARY 18, 2024

Customer education doesn't stop with onboarding. It pays to invest in ongoing customer training. Learn which mistakes to avoid in this Customer Ed Nuggets episode

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