Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170

Adoption Adopt Performance Support Support 170

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

Absorb LMS

SEPTEMBER 24, 2019

Providing an outstanding customer experience is always a top goal at any company. But some customers are challenging: They’re having a tough day; they’re impatient; technology has them flustered. Targeted customer service training can build the skills needed to do so with finesse. Beyond basic skills.

Customer Service 117

Customer Service Problem Services Custom 117

Ed App

OCTOBER 27, 2022

We’ve compiled a list of customer service training software to give your teams the skills and knowledge to deliver the best customer experience to your customers. These software offer features that can help create and roll out training programs and track progress to check for learning outcomes.

Customer Service 40

Customer Service Services Software Custom 40

LearnDash

FEBRUARY 8, 2021

You’re building a training course for remote workers. However, with remote work a growing part of office cultures around the world, employers have to think about the training needs of their employees. Here are our top eight training needs for remote workforces in 2021. What skills should you include? Project management.

Skills 263

Skills Blended Learning Training Train 263

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 190

Custom Education Authoring Tools Miro 190

Paradiso

OCTOBER 12, 2023

Learning management systems (LMS) are crucial for corporate training , but it’s essential to understand that not all LMS options are the same. In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. 10 Best LMS for the Banking and Finance Sector 1.

LMS 91

LMS Services Compliance Training Authoring Tools 91

Ed App

MARCH 17, 2021

Remote training is geared towards improving employee and team performance through training activities completed at their homes. Given our current climate in a post-COVID world, remote work and, in turn, remote training has become a decided mainstay. Here are 10 customer service remote training activities.

Customer Service 52

Customer Service Activities Services Custom 52

Paradiso

OCTOBER 24, 2023

Effective training for call center agents is a vital investment for any call center. Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. Despite this, many organizations need to give agent training the attention it deserves.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. The missing link here is structured call center training. What Is Call Center Training?

Case Study 91

Case Study LMS Customer Service Training 91

Paradiso

SEPTEMBER 13, 2023

This growth can be attributed to the rising demand for instant access to knowledge and the effectiveness of employee training, which is prompting both small and large businesses to embrace learning management systems. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Fly Plugins

MARCH 26, 2024

Technology Conclusion In today’s fast-paced business landscape, employee training plays a crucial role in the success of any enterprise. It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning.

LMS 177

LMS Learning Management System Enterprise Compliance Training 177

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. Through such platforms, you can easily create and deliver training materials such as courses, quizzes, and dialogue simulations. Cost: Free.

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

fewStones

MAY 10, 2024

Train your team effectively. One powerful tool for achieving this is through corporate training videos. In this article, we will provide all the necessary info you need to start creating your own — the what, why, and especially the who — professional corporate training video production company you should hire. How to do that?

Productivity 52

Productivity Product Compliance Training Diversity Training 52

TalentLMS

OCTOBER 10, 2019

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service? Don’t take our word for it.

Customer Service 70

Customer Service Services Custom Guide 70

Spark Your Interest

JANUARY 11, 2022

Organizations globally are investing $400 billion annually in training. Naturally, if you invest so much in training, you should show a measurable positive impact. That’s where training evaluations come in. But are all training evaluations the same? And are the benefits of training evaluations worth the effort?

Evalution 222

Evalution Examples Diversity Training Compliance Training 222

IT Training Department Blog

MARCH 5, 2024

When it comes to creating contextual support in a software application your company is making, you have options. Several tools can be used as contextual help software in addition to their primary purpose. Most tools like Pendo and WalkMe are geared towards software sold to companies or consumers. Primary purpose?

Software 102

Software Help Corporate eLearning Player 102

Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. With the ability to automate certain tasks and provide training and learning resources, they’re handy companions that will contribute to the success of your store. Cost: Available upon request.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

Paradiso Solutions

APRIL 10, 2024

Partner training software, also known as partner education software or partner LMS, allows businesses to teach and educate their partners on their goods and services. The software also optimizes partner experience and success to boost relationship success and satisfaction while decreasing support calls.

Blended Learning 52

Blended Learning Software Diversity Training Compliance Training 52

Appsembler

JUNE 28, 2023

In today’s competitive business landscape, employee training plays a crucial role in driving success and maintaining a skilled workforce. However, traditional training methods can be time-consuming, costly, and lack scalability.

Authoring Tools 97

Authoring Tools Software Compliance Training Performance Support 97

WhatFix

MAY 11, 2023

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. What are different types of workplace training programs for employees?

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Hurix Digital

APRIL 17, 2024

In today’s high-tech world, more and more companies are using eLearning platforms to train their employees. These numbers indicate the growing power of eLearning in corporate training. Swift eLearning Services 4. It helps in delivering, tracking, and certifying online training. from 2023 to 2030. Open LMS 8.

Blended Learning 52

Blended Learning e-learning company Compliance Training Corporate eLearning 52

Instancy

NOVEMBER 22, 2023

With everything changing so quickly these days, training your customers is more important than ever. The availability of adequate training facilities, internet connection, and supporting resources and infrastructure are all factors that can compromise training quality.

Mobile Learning 52

Mobile Learning Diversity Training Mobile Custom 52

Matrix

OCTOBER 5, 2022

When we hear about corporate education, the first thing that comes to mind is employee training. This is the most common type of training since it has an immediate and direct impact on company performance. So, what is customer training in this greater picture, and why is it important for your company?

Blended Learning 73

Blended Learning Custom Benefits Create 73

Kitaboo

MAY 2, 2024

With the growing trend towards hybrid work setups, the need for accessible, on-the-go training has never been greater. From mastering core job responsibilities to understanding company protocols and honing software proficiency, there’s a multitude of training needs to address. What are Corporate Training Apps?

Innovation 52

Innovation Diversity Training Authoring Tools Compliance Training 52

KnowledgeCity

JANUARY 10, 2024

While it may seem like common sense, many companies are now implementing etiquette training for new hires. Nearly 45% of companies currently provide office etiquette training, and an additional 18% are planning to introduce it by 2024, as revealed in a recent ResumeBuilder report. What Does Etiquette Training Include?

Companies 98

Companies Compliance Training Social Media Training 98

Hurix Digital

NOVEMBER 23, 2023

Do you want to tap into new opportunities and grow your customer base? If yes, then you need to localize your products, services, and content. Translation and localization services mean the process of adapting them to the language, culture, and preferences of your target audience. Do you want to make your company global?

Internationalization 52

Internationalization Global Services Companies 52

ReadyTech

OCTOBER 5, 2022

The demand for online learning and development software continues to grow. People expect more of their employees in terms of learning and personal development, which is why many businesses are turning to Software as a Service (SaaS) platforms as the best way to provide this type of training.

Authoring Tools 52

Authoring Tools Services Software Customer Service 52

TalentLMS

JANUARY 28, 2022

In the past, maintaining a good relationship with customers was simple. But the importance of building relationships with customers is as strong today as ever. Why building your relationship with customers matters. The most obvious reason to establish connections with those you serve is to promote customer loyalty.

Custom 98

Custom Customer Service Trust Sales 98

Paradiso

AUGUST 4, 2023

Training is vital in fostering a data protection culture throughout the company. Tailored training using GDPR compliance software ensures that each staff member knows their part in safeguarding personal data and contributes to a shared commitment to data protection. What is GDPR training?

Compliance Training 91

Compliance Training Privacy Compliance Training 91

Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

Customer Service 52

Customer Service Services Blended Learning Custom 52

Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

Customer Service 52

Customer Service Services Blended Learning Custom 52

Coreaxis

MARCH 2, 2024

8 Reasons WHY to choose outsourced bookkeeping services Discover the top 8 compelling reasons why outsourcing bookkeeping services can significantly boost the efficiency and productivity of your business. In this article, we will explore six key reasons why outsourcing bookkeeping services is the smart choice for your business.

Outsource 52

Outsource Services Authoring Tools Confidentiality 52

Paradiso Solutions

SEPTEMBER 8, 2023

Custom LMS build companies can guide you in this venture. In this blog, we’ll explain what custom LMS is, why businesses should make one, its costs, advantages and essential features. What Is a Custom Learning Management System? Imagine using that time for more important things, like training and innovating in education.

LMS 52

LMS Cost Diversity Training Custom 52

Paradiso Solutions

AUGUST 25, 2023

Numerous companies in the eLearning industry advertise off-the-shelf courses as a quick and convenient solution for training needs. Custom eLearning solutions, on the other hand, offer a range of advantages that can greatly improve the productivity of your employees.

Diversity Training 52

Diversity Training Compliance Training Custom eLearning Development Solution 52

Paradiso Solutions

DECEMBER 21, 2023

It’s more than just having a stellar product or ample funds—it’s about effective franchise training. This guide is your key to understanding the power of franchise training programs. What is Franchise Training? This is where franchise training comes in. Why Does Franchise Training Matter: Key Benefits?

Diversity Training 59

Diversity Training Compliance Training Blended Learning Program 59

ReadyTech

FEBRUARY 22, 2024

Transitioning from traditional training to Virtual Instructor-Led Training (VILT) offers numerous benefits for organizations, students, and instructors. From a cost-effective standpoint, online training is an excellent choice for training organizations, allowing them to maximize their resources.

Software 52

Software Social Networks Training Train 52