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Top Customer Service Skills Every Employee Should Have

Infopro Learning

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

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Storyboard Workbook for Elearning: Documenting the Workflow

NuggetHead

A deeper look into each major discipline and we see an enormous amount of energy in order to learn the skills to be proficient. User Experience Design and Interaction Design both have a lot of work and practice to become proficient. Only you can define your level of knowledge and skills. Enter the Storyboard Workbook.

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Free learning & development webinars for February 2024

Limestone Learning

Why not use that time to take a leap and enhance your professional knowledge and skills? But keeping quality and customer satisfaction high requires effective training. Although AI might seem relatively new, leading organizations have already embraced AI up-skilling programs as an integral part of their modern learning strategies.

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Does Your Organization Need a Learning Culture?

The Performance Improvement Blog

The amount and complexity of knowledge and skills that each of your employees needs is increasing dramatically every day due to technology and globalization. They need to acquire new information, new skills, and develop new abilities and they need to do this in a way in which that learning will be retained and applied immediately.

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Your Organization Needs Better Diversity and Inclusion Training Now

KnowledgeCity

It has always been important to have strong Diversity and Inclusion training programs in any organization, but now the eyes of our customers and shareholders are taking a more critical look at how we respond to movements such as Black Lives Matter and how our organizations are taking actions to be anti-racist.

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Free learning & development webinars for October 2021

Limestone Learning

Join Grace Tacot, Strategic Customer Success Manager at LearnUpon, as she shares how to create the best course content with materials you already have. It’s time to unleash your full capability and the full capability of your team. Leaders also must be given time for self-reflection and skills reinforcement.

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Identifying Employee Strengths with your LMS

Ed App

Unfortunately, some companies are still stuck on the traditional path, focusing more on developing additional skills or improving the weaknesses of their employees. Based on the findings, pushing your team to achieve a higher level of expertise is a more practical approach than simply turning their weaknesses into average competency. .

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