Jane Hart

OCTOBER 8, 2012

If your organization doesn’t like the idea of using Twitter for company conversations, then the next best thing is to set up some sort of corporate company (Twitter-like) network. Yammer (on the 2010 list at #20) might be a possibility. 6 - Dropbox. 10 - Wikipedia.

Authoring Tools 211

Authoring Tools Social Networks Google Docs Tools 211

CLO Magazine

NOVEMBER 20, 2013

The impact of social media has complicated matters. How we connect — in person, through blogs, Twitter, LinkedIn, Facebook, or through other methods of online collaboration — says more about us than we may realize. All leaders today require a brand, whether they want one or not.

Social Networks 81

Social Networks Facebook Develop Social Media 81

E-Learning Provocateur

SEPTEMBER 3, 2009

But of course, tweet scanning also falls into the Customer Service portfolio. Organisations shouldn’t be scared by this; in fact, it presents you with an opportunity: Why not respond to the customer, remedy their issue and turn their loyalty back around? What an opportunity to win new customers! Active tweeting.

Twitter 198

Twitter Scanning Social Networks Business 198

Tony Karrer

MARCH 3, 2009

Twitter as Personal Work and Learning Tool My LinkedIn Open Connection Approach - Treating LinkedIn like a massive, virtual cocktail party. There's a lot there, so if you were going to choose two, probably Crowdsourcing in the Small and Tools and Methods for Networks and Communities would be the two. Yes, you can create a group.

Social Networks 102

Social Networks Social Ning LinkedIn 102

Learning Pool

DECEMBER 7, 2020

Event sponsors include prestigious organizations such as LinkedIn, Yammer and Oracle. The group was recently awarded the Queen’s Award for Enterprise (Innovation), a (US-based) Stevie’s 2020 Gold Award for Customer Service, a Brandon Hall Silver Award for Excellence in Learning, and a CSR World Leader Award.

Market 93

Market Teams Brandon Hall Oracle 93

CLO Magazine

OCTOBER 10, 2013

Modern business leaders must understand how to apply relevant social networking experiences to their own organizations. Today’s workforce — especially employees in the millennial generation — is used to engaging with social experiences in every aspect of their lives. Focus on employee growth.

Social Networks 55

Social Networks Facebook Social Media Yammer 55

CLO Magazine

NOVEMBER 30, 2012

He knows it’s inevitable that businesses will construct networks that connect everyone in their ecosystems to co-create and deliver services that delight customers and share collective intelligence. Social business is the flavor of the day in the C-suites of the Fortune 500. and learning networks.

Social Networks 80

Social Networks Social SocialText Social Network 80

Mindflash

OCTOBER 13, 2014

Integrate social networks, like Yammer , to allow your workforce to collaborate, communicate, socialize, and create informal learning spaces outside of (but connected to) formal learning spaces. Poll your learners (your customers). Follow her on Twitter , LinkedIn or Google+. Supporting Performance.

Compliance Training 81

Compliance Training Social Networks Tools Online 81

mLearning Trends

OCTOBER 31, 2010

To kick off this series of updated posts, we thought we'd start out with an overview of the wide and varied feature sets we've witnessed our customers and partners addressing in the so called "mobile learning space." Social Networking. Figure 1 1. Basic Communications.

Social Networks 73

Social Networks Social Network Knowledge Worker ADL 73

Mindflash

APRIL 14, 2014

I know, listening to a lecture on your company’s new customer service process is not exactly a TED Talk. Instead of using valuable classroom time conducting lectures, create a (or a series of) self-paced online training courses that explain the new customer service process. It’s boring. What has worked and not worked and why?

Blended Learning 89

Blended Learning Classroom Online Social Networks 89

Mindflash

MARCH 18, 2013

An enterprise social network, like Yammer , can be used to host live discussions between facilitators and peers. You can use Mindflash to build up an extensive library of learning content that your employees, partners, and customers can access on their own time, at their own pace, and use as an ongoing resource.

Blended Learning 101

Blended Learning Virtual Classroom Yammer Compliance Training 101

The eLearning Coach

NOVEMBER 16, 2009

Although Edublogs seems focused on academia, its also ideal for other types of organizations due to its centralized control, privacy options, security features, custom branding and support. Category: Social Networking Platform. Yammer seems to be a simple way to engage and to open communication across an organization.

Social Media 83

Social Media Social Networks Wiki Media 83

Tony Karrer

AUGUST 26, 2009

Yammer (internal twittering) is almost impossible to explain to someone who has no experience with any social networking (and probably not with anything more than email lists). My suggestion is that you don't really try to sell Yammer or a Wiki or any other kind of tool. Twitter/Yammer is something new.

Wiki 100

Wiki Social Networks Blended Learning Yammer 100

CLO Magazine

JULY 1, 2019

A collaborative system note (perhaps on Jive, Slack or Yammer). These could consist of messages in SMS, Messenger, Slack, Jive or other social networks. For example: “Confirm the data security box,” “call the customer back for reorder today” or “include the late fee in calculations.”. (For A text message.

Jive 53

Jive Masie Social Networks Yammer 53

Jay Cross

NOVEMBER 15, 2012

How will you take advantage of your in-house social network? Use networks to create services and share collective intelligence. Your company will install an in-house social network. Wise Chief Learning Officers are thinking about how social networks will augment learning & development.

Social Networks 55

Social Networks Social Social Network SocialText 55

Mindflash

JUNE 13, 2012

As we said, many in-class activities are essentially exercises in social learning. For instance, most customer-service training classes start out with a discussion of best- and worst-case stories. It could be during team meetings, casually by the water cooler, or in a group over an enterprise social-networking platform.

Social Learning 95

Social Learning Social Networks Social Social Network 95

Jay Cross

SEPTEMBER 23, 2012

What Universities Must Learning About Social Networks. Increasingly, businesses are looking to more social approaches to employee learning and development. THE ISSUE IS NOT whether you are going to become a socially networked university but how soon. Businesses are being transformed into social businesses.

Social Networks 79

Social Networks Social Network Network Social 79

CLO Magazine

JULY 1, 2019

A collaborative system note (perhaps on Jive, Slack or Yammer). These could consist of messages in SMS, Messenger, Slack, Jive or other social networks. For example: “Confirm the data security box,” “call the customer back for reorder today” or “include the late fee in calculations.”. (For A text message.

Jive 36

Jive Social Networks Yammer Pattern 36

Learning Rebels

JANUARY 30, 2015

That’s what happens when your customers sign up for a course that has great branding , a fabulous tag line and an energizing course description. Accidental Trainer Change Kaizen Learning Rebel Methodology Social Learning Tools Tips Accidental Trainers Classroom Diigo facebook ILT innovation Projects Tools Training Toolbox Yammer'

Classroom 100

Classroom Diigo Yammer PPT 100

Mindflash

APRIL 29, 2013

The Customize Tab. The Customize tab received the bulk of the newly added features. From the Customize tab you are also able to preview and add custom text to the Series Invitation, Reminder, and Completion emails. Once you expand the Trainee record you can re-invite Trainees to individual courses. The Track Tab.

Yammer 74

Yammer Social Networks Score Learning Management System 74

OpenSesame

JANUARY 14, 2011

I used to struggle to create my content network, whether I was writing a paper in school or looking for news. Now I’m overloaded with blogs, news sites, social networks and all kinds of email. Quora or Yammer-type apps organized by profession or industry type, rather than by company. How do we sort it out?

Social Networks 52

Social Networks Content Cognitive Social Bookmarking 52

Mindflash

OCTOBER 22, 2012

The new product has some cool features from which your customers will benefit. Your sales force knows your customers well and could certainly discuss the problems that customers are having that a new product could solve. After Training What about after training?

Social Learning 94

Social Learning Social Social Networks Yammer 94

Dashe & Thomson

OCTOBER 5, 2012

Now, I realize there have been a plethora of social learning tools introduced in the last couple years that tout themselves as the application that will revolutionize peer to peer information exchange. Some have even been fairly successful, such as Yammer , Bloomfire , or Microsoft SharePoint.

Social Learning 192

Social Learning Enterprise Augmented Reality Social 192

Tony Karrer

JUNE 29, 2009

Addresses Real Pain Point Tell me the pain that customers are feeling that will make them pay for your solution – or adopt your free solution. A corollary to this is to make sure you tell me who your customers are. For example, if you build something that integrates with Facebook, Twitter, etc. Pain Point?

Solution 100

Solution Social Networks Yammer Facebook 100

OpenSesame

JULY 5, 2011

Teaching a course through Facebook may not be your thing or within your company’s culture, but I bet you could do any of the following: Yammer is an enterprise social network – like Facebook, but for your workplace. Get a Yammer feed started for your sales team to share wins. That’s okay.

Social Networks 52

Social Networks Change Blended Learning Yammer 52

OpenSesame

DECEMBER 27, 2010

OpenSesame is using Yammer. Clearly, social learning is an emerging technology: So we decided to test-drive Yammer for starters. Clearly, social learning is an emerging technology: So we decided to test-drive Yammer for starters. Unlike Facebook, it is a private and paid service. We like it a lot.

Yammer 52

Yammer Social SharePoint Social Networks 52

Tony Karrer

FEBRUARY 22, 2011

Twitter, Yammer), wikis, blogs, discussion groups, etc. Device Diversity is the “New Normal” Mobile Apps Become Essential to Enterprise mLearning Pad/Tablet Use Explodes Authoring Tools Will Evolve Private Social Networks Win Over Public Market Consolidations Will Occur Here Come the Experts! Here's what came up.

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

Aktiv Mind

FEBRUARY 26, 2017

Not Being Empowered: Your employees often know more about your customers than you do, which is why they can become frustrated when they aren’t empowered to fully resolve customer concerns. Giving your team the ability to resolve more complex customers issues will result in you having happier customers and employees.

Program 45

Program Social Networks Social Media Project 45

InsiderHub

MARCH 30, 2015

In the world of online learning, some organizations are choosing to incorporate a “social” aspect to their platforms and programs, also sometimes described as “collaborative” learning. Here are the current top 5 highest-rated social learning systems on CollectMyThoughts , as rated by users: 5. That is the main idea behind Yammer.

Social Learning 50

Social Learning Social LMS Solution 50

Mindflash

JANUARY 3, 2012

The second point I tried to make was that many learning activities can be facilitated in class or on social networking platforms like Yammer. Here are a few of my posts on social learning: 4 essential elements of social learning. Implementing social learning: Start small and start now.

Social Networks 87

Social Networks Evernote Instructional Design Yammer 87

Mindflash

NOVEMBER 7, 2016

Allow learners to contribute content formally (ask SMEs, customers, or partners, to author course content). Follow her on Twitter , LinkedIn or Google+. Consider adding flexibility to course content by: Creating specific content for geographical locales or specific job functions (sales vs. support vs. engineering, for example).

Social Networks 40

Social Networks Authoring Tools Online Scanning 40

E-learning Uncovered

JULY 15, 2011

Izzui is a free, easy-to-use application that sits on Facebook. (Yes, Organizations can even produce training for their customers. But what is new is the social media component. There is a tie tutorial on the Izzui Facebook page.) Integrate social media into your formal training initiatives. (ex:

Social Media 60

Social Media Media Social KickApps 60

Jay Cross

AUGUST 3, 2012

Serving enterprise customers. We learn more from our co-workers, our bosses, our customers, our partners, and our friends than from our teachers and books. Social software facilitates conversation. This appears in the August 2012 CLO magazine. They changed the title on me.). The shorthand label for this viewpoint is “70:20:10.”

Social Networks 62

Social Networks Compliance Training Jive Yammer 62

Litmos

MARCH 13, 2018

People are already finding value in things like quick references, how-to videos, expertise finders, custom calculators, enterprise search, and more. This can be important if it’s customer facing, in particular. The move towards ‘user-generated content’ is part of a larger move to tapping into the power of people via social networking.

Corporate Learning 60

Corporate Learning Cognitive Performance Support Social Networks 60

Mindflash

APRIL 29, 2013

The Customize Tab. The Customize tab received the bulk of the newly added features. From the Customize tab you are also able to preview and add custom text to the Series Invitation, Reminder, and Completion emails. Once you expand the Trainee record you can re-invite Trainees to individual courses. The Track Tab.

Yammer 40

Yammer Social Networks Score Learning Management System 40

Mindflash

SEPTEMBER 12, 2011

If you want to begin with social learning in your organization, here are a few ideas that you can implement immediately, well at least almost immediately. Ask people to share what they have done to help a customer and how they did it. Get Peers Talking to Each Other.

Social Learning 79

Social Learning Social Social Networks Wiki 79

Mindflash

FEBRUARY 20, 2015

Allow learners to contribute content formally (ask SMEs, customers, or partners, to author course content). Follow her on Twitter , LinkedIn or Google+.' Consider adding flexibility to course content by: Creating specific content for geographical locales or specific job functions (sales vs. support vs. engineering, for example).

Social Networks 40

Social Networks Authoring Tools Online Scanning 40