Customer Service Search Services Synchronous 
Ed App
JULY 29, 2022
Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.
Dashe & Thomson
FEBRUARY 9, 2011
Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? My background includes extensive experience in learning, teaching, and facilitation, and I love technology and how its changing our culture. Leave a Reply Click here to cancel reply. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.
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Dashe & Thomson
MAY 4, 2011
In the article she gives some scary statistics: Our recent study showed that 30 percent of US companies spent money on informal learning tools or services in 2010. Among industries, a greater number of technology companies and business services/consulting firms spent money on these tools. In dollar figures, spending is minimal.
Dashe & Thomson
MARCH 13, 2011
This is where you can create your customized information portal. My passions in life include music, sports, Minneapolis and adult learning, so I search for experts in these fields and follow them for up-to-the-second updates (Tweets). Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Properly d.
Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
Dashe & Thomson
APRIL 6, 2011
My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Leave a Reply Click here to cancel reply. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.
Dashe & Thomson
MARCH 25, 2011
My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? View all posts by Jim → ← What Can March Madness Teach Us About Blended Learning? Liam McCoy: Thanks for this.
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