What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support?

Performance Support: Gimme Three Clicks!

Living in Learning

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. 70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Trending Sources

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

Performance Support Goes to the Oscars

Allison Rossett

It’s important to inquire about device compatibility with the organization’s technical requirements. Mobile has much to offer organizations, in general, and training and development units, in particular.

Seven Simple Secrets to Off-the-Shelf Course Success

It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning.  Secret 1: Align with the Organization. support new managers to lead teams—you could use courses such as “Coach as a.

Performance Support Basics: How to Help at the Moment of Need

Bottom-Line Performance

At least, if Kate’s organization is like most. Oftentimes, organizations have hundreds (or even thousands) of sales aids and reference materials scattered across LMS’s, Sharepoint sites, and other locations. When to Provide Performance Support.

The Myth of Multitasking: Another Case for Performance Support

Social Learning

Have you ever been sitting in a training course, perhaps learning all about the fabulous new vendor management system your organization is implementing, when you felt that familiar buzz in your pocket? eLearning performance support elearning multitasking

How Performance Support Apps Are Faring In Today’s Workplaces

Learnnovators

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ).

Performance equation

Spark Your Interest

think of how you can: Specify and communicate (performance) expectations. Training is never an isolated solution, but works best if it’s supported. Just Plain Learning Performance Support

National IMCO™ Study finds employee engagement linked directly to strength in leadership

about making employees feel that they are an integral and important part of the organization, make no mistake; employee engagement has a direct impact on profitability. Engaged employees also remain with the organizations over a longer period of time. organization. organization.

How Can “Performance Support” Support Your Organization?

Mindflash

Performance support is a way to extend formal training to the job site, reminding learners of how to apply their formal training to get results. Unlike instructor-led training, performance support is not formal learning.

Call It Anything But Performance Support

Living in Learning

This is the challenge in front of us when we are trying to successfully position the added value and positive business impacts of Performance Support to an organization comfortably fed by a Training paradigm. It is that Training paradigm that blocks even considering there are other options to drive performance outcomes. 70:20:10 EPSS Learning @ the Point of Work Performer Support Sustained Capability EPS moment of need point of work

Megan Torrance Talks About Learning in Organizations

The Peformance Improvement

They design custom learning experiences for client organizations by starting with the intended results and related performance problems and then, and only then, do they provide employees with the tools, structures, and processes to learn what they need to know and do to be successful. .

Top 5 Performance Support Apps for Learning Designers

Learnnovators

It defines over 470 key terms for instructional designers.” ~ Connie Malamed , on ID Guru, the performance support App for learning designers. What are some of the interesting performance support apps available for learning designers in the market today?

MOOCs in Performance Support

ID Reflections

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. This benefits both the learners and the experts, and above all the organization.

HOW TO USE LMS FOR PERFORMANCE SUPPORT

Origin Learning

Organizations do spend a lot of resources in the form of time, money and effort to train their new hires, but the bitter reality is- not all of it is retained. Because we want them to perform better at work. An employee figures out a new way to solve a problem or perform a task.

Aligning Employee Learning with the Organization

The Peformance Improvement

Improving employee learning and performance in organizations today means systems change. In a Chief Learning Officer interview, he said: How we deliver learning today in the organization is an artifact of our K-12 experience. Prepare the organization for the intended change.

Three (More) Keys to Better Performance Support

Social Learning

Handle your support with care. It appears that more Learning & Development professionals are starting to value performance support as a critical component of any blended learning program. ” And functional organizations don’t do things they are not measured on.

Mobilize Your Sales Team via Performance Support

Upside Learning

And while there are still some organizations that require more education before moving forward, more and […]. Mobile Learning Performance Support Upside Learning is bombarded on a daily basis with queries from companies prepared to leverage the capacity of mobile learning via the devices (yes, BYOD is here to stay folks) their people own and check constantly throughout the day.

Why Your Organization Needs a Learning Culture

The Peformance Improvement

A learning culture is a community of workers continuously and collectively seeking performance improvement through new knowledge, new skills, and new applications of knowledge and skills to achieve the goals of the organization.

How can an LMS Support Performance Management?

CommLab India

Performance management is a process through which managers and employees work together to plan, monitor, and review an individual’s goals and overall contribution to the organization. An LMS can support this process through its wide range of features.

Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. More and more industry thought-leaders are seeing this integration as a strategic imperative, and the organizations who embrace the evolution will step beyond transferring knowledge to sustaining capability. The advent of Experience API [a.k.a.

Learning and Performance Ecosystems

Association eLearning

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. Components of a Learning and Performance Ecosystem.

Mobile Device: Performance Support’s New Best Friend

CommLab India

” I don’t remember who said that, but with a little bit of performance support, I would. Performance support is the immediate help given to someone, when they need it the most.

Supporting Everyday Workplace Learning

Jane Hart

This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. How to help individuals with their bespoke learning and performance needs. Next public online workshop runs: 19 SEPTEMBER – 11 NOVEMBER 2016.

Managers, Get Ready for Ongoing Performance Conversations

CLO Magazine

Accenture made quite a stir two years ago when the company announced it was eliminating performance rankings. “We’re Accenture’s decision followed a realization that performance reviews require significant effort every year — with little correlation to actual performance.

How To Promote Ongoing Online Training In Your Organization

Docebo

5 Tips To Promote Ongoing Online Training In Your Organization. Employees are the lifeblood of your organization, which is why it’s crucial to provide them with the online tools and resources they need to achieve success.

Five Ways eLearning Supports Remote Workers

eLearning Brothers

When managers, direct reports, and colleagues work side-by-side, it’s easy to create a supportive work environment. Employees who feel connected—early on—to a new organization are more likely to stay with that employer for a longer period.

INTENTIONAL DESIGN – Redirecting L&D to the Point-of-Work

Living in Learning

I am deeply buried in HR right now and steeped in the HR discipline, but I am, however…a Performance Ninja. I know I am part of a cost center…an expense…and I know if I’m not contributing to solutions that generate revenue for the organization I have no room to b h when the next down-sizing happens and I am once again hurled through the window of opportunity. I know who pays the rent.

Cost 69

Quick and Easy Mobile Performance Support with Google Forms by Steven Loomis

Learning Solutions Magazine

Are decision makers and others in your organization reluctant to embrace mobile performance support, even when it’s a better solution than training? Design & Development Tools Development Strategies Performance SupportThere are some reasons behind that reluctance, and there are ways to respond and move on to a simple and effective mobile solution.

MOOCs and Performance Support

Your Training Edge

But many companies have started to wise up—the current business environment is too competitive for organizations to invest time and money in training without observing any impact on the bottom line. A combination of knowledge transfer and performance support. Effective performance support is embedded (i.e., Performance support has not been a large focus of the MOOC discussion thus far, but now seems like an excellent time to open the conversation.

The Performance Support Spectrum: Part 2

Ontuitive

We hope you’ve found this month’s focus on the Performance Support Spectrum valuable and helpful. We believe it’s critical for every organization to know where they are on the spectrum and where they ought to be. If you don’t know where you are and where you are going, you’ll never get anywhere useful

Performance Support: Insights From Jane Hart

Trivantis

Want to get results with performance support? Just want to know what performance support is and how it can benefit your organization? The post Performance Support: Insights From Jane Hart appeared first on.

eBook 19

Deliberately Developmental Organizations

The Peformance Improvement

Whether high level executive or front-line employee, they want to be considered smart, competent, and infallible to their bosses, to the organization, and to their customers. The authors label these businesses “deliberately developmental organizations”.