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Behind the Scenes: Navigating the Challenges of Technical Support in EdTech

Kitaboo

As a result, technical support teams need to function at the top of their game. In this blog, we will delve into the behind-the-scenes challenges of technical support in EdTech and discuss solutions for navigating them. Ticket Management One of the top challenges faced by technical support teams is ticket management.

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What is a Content Authoring Tool and How to Choose the Best One?

Paradiso

Web-based authoring tools Web-based authoring tools are hosted on a web server and accessed through a web browser. Cloud-based authoring tools Cloud-based authoring tools are similar to web-based authoring tools but are hosted on a cloud server instead of a web server.

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Arlo has opened a new data center in the US for North American training providers

Arlo Training & Events Software

This adds to Arlo’s growing list of services in North America, including a local office and employees, and 24/7 support. AWS is the world’s leading provider of cloud storage and models best-practice data protection and privacy. Servers are regularly updated with vendor patches for known vulnerabilities.

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Worried About Course Security? Start With Your Website.

LearnDash

When you consider your hosting options, there are three main services available: shared hosting, a virtual private server (VPS), and dedicated hosting. Shared hosting means that your website is on the same server as several others. A spike in traffic to one of the other websites on your server may slow your site down.

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Degreed Supports Global Learning

Degreed

Degreed supports users around the world. Degreed provides a seamless experience for our users regardless of language or location and complies with international laws for security and data privacy. Multi-Language Support. To see the complete list of supported languages visit our last post on the topic.

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AirVPN Review

Skillquore

AirVPN is actually a VPN support that is run by activists and hacktivists in defense of net neutrality, privacy, and against censorship. It really is based in Italy and offers a clean record, no working or DNS leaks, five simultaneous connectors, and wonderful customer support.

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Top 10 Challenges of Managing an LMS

Wahoo Learning

Integration with in-house tools such as your Human Resources Information System (HRIS), server maintenance, technical support, and cybersecurity are all issues that need to be addressed by IT. Just ensuring an LMS hosted on a private server is running and accessible on a range of devices can be taxing. payment handling).