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10 Training Topics for Employees

Ed App

A healthy environment can also boost employee productivity and make them maintain a positive attitude toward their jobs. Training Topic for Employees #3 – Product Knowledge. As part of an organization, every employee must know the products and services the company is offering.

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3D Learning – Bringing the Wow Factor into eLearning

Hurix Digital

The findings of the study indicate that not only did students cherish the learning process but also displayed an optimistic attitude and motivation. This way, students will be able to comprehend mathematical concepts in a better way and change their attitude towards the subject in a positive manner. . We respect your privacy.

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5 Signs Your Remote Call Center Agents Need More Training

The Training by Nelle Blog | Corporate Training and Consulting

Call Center Service Statistics Your call center agents are the first point of contact with the company, and their performance truly drives customer retention. HubSpot Research ) 58% of American consumers will switch companies because of poor customer service. or “How knowledgeable was the customer service representative in helping you?”

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A Comprehensive 7-Step Process to Design a Competency-Based Curriculum

Hurix Digital

Rather than just focusing on what learners are expected to learn in terms of traditionally defined subject content, a competency-based curriculum emphasizes the various complex outcomes of a learning process such as skills, knowledge, and attitudes to be applied by learners. Also Read: Reasons to Invest in Custom Scenario-based eLearning.

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How to Deliver a Diversity & Inclusion (D&I) Training Program

Hurix Digital

A well-designed diversity and inclusion program can boost employee morale, drive customer satisfaction and improve the bottom-line. In fact, managers have to be able to observe and respond to any signs of behaviors and attitudes among employees that contradict an inclusive environment. Customize Your Diversity And Inclusion Training.

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Social Learning in Financial Services – Tales from the Real World

Dashe & Thomson

These are people who prefer to be on the phone talking to their customers or meeting with them over lunch. In this industry there are a lot of regulations and privacy issues that we need to be conscious of. Additionally, the advisor would need to be sure that each post maintains client privacy.

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8 Reasons Why Businesses Should Outsource Content And Software Testing

Hurix Digital

Quality assurance and software testing play a vital role in accomplishing the demands and expectations of the customers. When you’re hiring a third-party software testing partner, it is always recommended to work with a vendor that values ethical conduct and displays a transparent and responsible attitude. User satisfaction.