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Grow multicultural leaders with coaching, not just business English

CLO Magazine

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. Employee turnover and replacement are costly. is foreign-born (17 percent), and this number is growing.

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How to Hire Compatible People into your Business with Enlightened Hire Entrepreneur Susan Wos

LifterLMS

In this episode, Susan Wos shares how she helps people hire compatible employees for their businesses using enlightened hiring methods. By providing expert advice and guidance, she helps businesses maximize success by attracting the right fit for their company. If you like this episode of LMScast, you can browse more episodes here.

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Create engaging learning experience with LXP

Paradiso Solutions

LXP also scales learning experience opportunities through user-generated content, such as social learning and collaborative-based learning (SBL). It integrates with both free and paid learning providers, and provides users with access to a wide range of content and services, as well as the ability to share content across multiple platforms.

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The Top 10 Ways to Enhance Soft Skills with Employee Training

learnWorlds

This makes sense, considering that a bad hire can cost up to 30% of their annual salary – a relatively high percentage that can be detrimental to any business. Conflict resolution training can teach employees to handle disagreements effectively and also provide excellent customer service. TABLE OF CONTENTS. What are Soft Skills?

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How HR Can Prepare for the Future of Work

KnowledgeCity

If you haven’t thought about “the future of work” lately, now is the time. The phrase is used by HR thought leaders who want to stay a step ahead of current work trends to prepare their organizations. The future of work is, broadly, how work will get done in the next decade or so, and who–or what–will be doing it.

Gartner 98
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How to Conduct a Customer Service Assessment

ProProfs

This is how much Accenture estimates US companies lose each year due to customer churn stemming from poor customer service. . From creating a high-quality product or service to conducting savvy marketing campaigns – there are several ways to make people fall in love with your brand. . What Is a Customer Service Assessment?

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Skills in demand, skills in decline

CLO Magazine

We may look back on 2020 as the year when the future of work truly arrived. As a new normal emerges, it is apparent that ruling out the strategies that don’t work is just as important as identifying the ones that succeed. How will increased climate disasters like forest fires and hurricanes impact your products and services?

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