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Technical Communication: Don't Wordpass on Passwords

I Came, I Saw, I Learned

Technical Communications Technology training by Megan Pitkin      During one of my recent Electronic Medical Records (EMR) classes, a student asked about best practices for creating a password. Many people use the same password for everything (and I mean everything. from accessing Facebook to logging into their online banking account). This is especially true in healthcare.

Top 10 totally free team communication tools for SMBs

InsiderHub

The post Top 10 totally free team communication tools for SMBs appeared first on InsiderHub. HR Solutions Series team communication team communications top 10 communication tools

Teams 52

Technical Communication: Applying Lean Principles to Documentation

I Came, I Saw, I Learned

Documentation Electronic Medical Records EMR TechComm Technical Communications Technical Writing training UA User Assistance User Experience UX by Megan Pitkin.   While I was working as a bedside nurse, my organization decided to adopt a new way of approaching patient care and improve workflow: Lean. "Nursing staff today have more and more duties," said Dr. Hays.

Communicating Company Goals in 2015

ej4 eLearning

You need an easier way to create, send and manage communications – and with ej4’s Thinkzoom, you have it. Check out this video below to learn how easy it is to communicate your company’s goals using Thinkzoom’s content creation tool: Realize your full potential and communicate your 2015 goals by using Thinkzoom. Start Your Free Trial Now.

New research explores the common myths and realities around the 70:20:10 learning model

both actively communicate and enjoy the support and commitment of the senior team: 86% Managers recognise the value of on-the-job learning (compared to 50% average). 90% regularly communicate learning successes to line managers and supervisors (34%). 94% regularly communicate learning successes to senior management (44%). In-Focus. Report. Supported by. 70+20+10=100. Foreword.

Technical Communications: Writer Challenges in Agile and Traditional Development Teams

I Came, I Saw, I Learned

Technical communicators have historically faced several challenges when working on development teams. This three-part series discusses those challenges, and shows why agile can be the better approach for technical communicators. The business case for this model is simple and common sense: Being treated as a vital part of the team leads to increased communication with other team members, inclusion in essential meetings, and improved product knowledge-all of which contribute to better, more effective documentation and user support. by Alyssa Fox.

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Is Your Communication Style at Work Effective?

ej4 eLearning

The post Is Your Communication Style at Work Effective? Communication at Work Communication Skills Training eLearning Workplace Communication communication at work communication styles at the office employee communication stylesIf you have worked with people for any amount of time, you’ve probably figured out by now that every person practically speaks their own language. You can look directly into the eye of two employees and ask them to handle the exact same task and one will get straight to work while the other will [.]. appeared first on.

Moodle's Advanced Features: Communicating in Moodle

Lambda Solutions

Moodle

Communications for an LMS Implementation

Gyrus

These include an organized implementation plan, communication, and management buy-in. This blog will focus on strategic communications. We recommend three communication releases at minimum to cover the inception of the project, the midway point, and the blackout / go-live phase. One I like to add in is the Launch Day communication. What is an LMS? Why now? Launch Day.

4Cs: Communication, Collaboration, Critical thinking and Creativity

Dont Waste Your Time

It’s time to help them go “above & beyond”, by embracing the 4Cs – communication ,  collaboration ,  critical thinking  and  creativity. Video 4Cs Collaboration Communication Creativity Critical Thinking Twitter YouTubeI found this video on Twitter tonight thanks to David Walker ( @drdjwalker ) who re-tweeted the video from The Partnership of 21st Century Skills. Enjoy.

writing, communicating, learning

Learning and Working on the Web

Written communication to engineering is superior [to verbal communication] because it is more consistent across an entire product team, it is more lasting, it raises accountability.” – Ben Horowitz. Every fortnight I curate some of the observations and insights that were shared on social media. call these Friday’s Finds. “Mastery is not referred to the use of any tool.

Adobe Announces Technical Communication Suite 5

I Came, I Saw, I Learned

Earlier this morning Adobe announced an update to its popular Technical Communication Suite. Acrobat Adobe Captivate Adobe FrameMaker Adobe Illustrator Adobe Presenter Adobe RoboHelp Adobe''s Technical Communication Suite Captivate Documentation eLearning ePub FrameMaker Help Authoring Help Systems HTML5 Instructional Design Kindle Localization mLearning Photoshop PowerPoint Print Publishing/Desktop Publishing Responsive Layout RoboHelp TechComm Technical Communications Technology User Assistance   More information.

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7 Secrets for Measuring Training Program ROI with People Analytics

Be a good communicator and. 7 Secrets for. Measuring. Training Program. ROI with People. Analytics 23 5 7 8 11 13 14 18 20 Introduction The Time Is Right To Implement People Analytics. Cloud Computing Software Eats The World Data Science People Analytics Benefit Every Stage Of Management. companies believe that. using people analytics is. important,” but just 8%. believe their organization.

New Social Learning & Communications Platform for Retail to be Unveiled at Learning Technologies 2016

HT2

The post New Social Learning & Communications Platform for Retail to be Unveiled at Learning Technologies 2016 appeared first on HT2. News & Announcements Curatr

Technical Communications: Writer Challenges in Agile and Traditional Development Teams, Part II

I Came, I Saw, I Learned

For additional information about agile concepts, see Fiona Hanington's article, Can I Be an Agile Technical Communicator When My Team Is Not? Documentation Help Authoring Technical Communications by Alyssa Fox. Last week I introduced you to agile, an increasingly popular development method primarily used by software companies. This week I'm going to cover how agile helps you get more thorough and timely reviews of your documentation from the team. Getting Helpful Documentation Reviews. Note: This article was originally published earlier this year on the TechWhirl website.

Draw and Talk Over Your Images to Communicate Clearer

Visual Lounge

From classrooms to boardrooms, you’ll notice people using telestration to visually communicate their messages. The post Draw and Talk Over Your Images to Communicate Clearer appeared first on TechSmith Blogs. Have you ever watched your local weather reporter draw a weather pattern on the screen? Or a sportscaster draw on-screen to analyze a sports play? Press the Stop button.

Clarifying and Communicating Training Objectives

OpenSesame

Aligning the objectives to desired outcomes and clearly communicating using the WIIFM (“what’s in it for me”) model allows HR and L&D professionals to speak directly to the learners by turning abstract concepts into real-life situations. Secondly, communicate clearly with training participants how their efforts – and achievements – will impact business objectives.

Four Ways to Communicate a Decision in Captivate

eLearning Brothers

We’ve put together four new branching scenario templates for Adobe Captivate that you can use to build a more versatile course for your learners, while teaching them how to communicate more effectively. The post Four Ways to Communicate a Decision in Captivate appeared first on eLearning Brothers. You’ve got a letter that demands immediate action! Social Media.

What Games Can Teach Us about “Communicating” with Learners

Kapp Notes

Games, the authors of the paper state, “have shown that reducing demands on the user’s attention can aid performance; through the user of sound, speech, transient text (text that doesn’t require any user action), and subtle animation, games communicate in a calm manner that promotes a fluid, uninterrupted workflow. Here are some of the ideas. learning, not so much. Dyck, J.,

Why and how you should get your students to collaborate and communicate?

Edynco

Interaction is needed for navigation and exploration of learning content, to get feedback after assessment, but communication with peers or teachers is the ultimate interaction. That’s why the use of communication in online learning is very useful. Forum is a more slow-paced form of online communication, which means that students can and should take more time when writing posts.

#BYOD4L Day 2: Communicating, networking, and noise

Dont Waste Your Time

Communication is big news. But communication is now enhanced, and sometimes replaced, by social tools like Facebook, Twitter, blogging, commenting, even Instagram or Vine. So here, on day two of BYOD4L, the theme/topic makes us consider these different tools or techniques and our personal preferences for communicating. Q1 What does communicating mean to you? loved it!

Communicating the Value of Training

Kirkpatricks

How do you communicate the value of training to your co-workers and managers so they understand it? Here’s an example from Candee Basford, an education specialist in the training department of a large, power-generating utility company. The target of Candee''s program is to reach world-class heat performance. Heat rate is the ratio of fuel burned to power produced. Set Your Own "Table

Non-verbal communication for online facilitators

Joitske Hulsebosch eLearning

At the University I did communication studies as one of my subjects and I always liked non-verbal communication. Non-verbal communication can by via posture, eyecontact, gestures, but also movement or appearance - for instance having long hair as a man - what message does that convey? Learn to read digital meta - communication. Meaning : he is nervous or unsure.

Using Somebody app at #eMOOCs2015 conference? Art & communication

Ignatia Webs

This turns any conversation into open data, open communication, open resources. Would you be willing to use the Somebody app at an academic learning conference? Being able to connect with people you know, through strangers? Getting more conversations going? Like everyone, I have my own chosen key artists. One of these artists is Miranda July. find that a wonderful idea. love it.

Communication and learning in a digital age

Learning with e's

Issue 5 considers Communication and Learning in a Digital Age , and features papers from a number of scholars in the field, including my own paper on current research perspectives on digital literacies. Image source Communication and learning in a digital age by Steve Wheeler is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.

Free Technical Communicators Event in Boston and San Jose

I Came, I Saw, I Learned

Attendees will be able to: Meet the Adobe FrameMaker, RoboHelp and the Technical Communication Suite product management teams. Learn how other customers leverage Adobe's technical communication solutions. Adobe's Technical Communication SuiteAdobe will host two free, full-day customer events at the Adobe offices in in Boston and San Jose for tech comm decision-makers, strategists and managers at enterprise-sized companies. Share feedback on the above-mentioned products and influence the future product roadmap. Boston, Mass.: Tuesday, Oct. San Jose, Calif.:

My professional use of social media and communication tools

Challenge to Learn

I noticed that I use more and more social media tools and different tools to communicate. Communicating. Even though you can use it for external communities the whole process and communication is aimed at internal corporate communities. Maybe I use too many of them. So I decided to create a list of them to see what I could weed out. Blogs, writing and reading. love it. love it.

Strategies for Effective Cross Cultural Communication within the Workplace

Training Industry

We often take for granted the way we communicate with one another. In a multicultural organization, how employees communicate can set the tone and foundation for a learning culture. As discussed in my previous blog about the various types of communication challenges that arise, it is critical to promote a work environment that supports business and customer needs, while instilling unity and high employee morale. There are many resources that provide communication tactics in a culturally diverse organization.

Introducing SMS Communication Triggers

Administrate

Training Managers use Administrate’s Communication Triggers to send out automatic communications to their Read More. Ensuring your learners are updated about the courses they’ve signed up for is vital in delivering a high standard of training. Keeping on top of this manually takes time and it’s easily missed amongst numerous other day-to-day tasks. All Product Updates

Webinar: How to Build a Conversation Simulation to Practice Communication Skills

eLearning Brothers

Elena and Brian from iSpring and Andrew here at eLearning Brothers talk a little bit about the product and how to use it to practice communication skills with your learners. The post Webinar: How to Build a Conversation Simulation to Practice Communication Skills appeared first on eLearning Brothers. We here at eLearning Brothers are big fans of a good conversation scenario.

Improving Communication in High Performance Organizations

The Peformance Improvement

My colleagues, Leslie Stambaugh and Jim Stilwell, and I have published an ebook to illustrate principles and best practices of effective communication in organizations. Leaders in every organization in which we have worked have told us that their organizaion had a "communication problem." Communicating Down the Organization. Communicating Up the Organization.

Should Leaders Communicate or Listen?

CLO Magazine

Some leaders are great communicators, while others are excellent listeners. Which leadership skill is more vital: being a strong communicator or a great listener? The best leaders are innovative and inventive as they communicate and listen. With his stellar leadership, communication, business and marketing skills, Schultz used these three steps to grow Starbucks: Communicate a vision while listening to others to maximize buy-in, support and enthusiasm. Schultz is a skilled communicator who can convey a vision. Great leaders excel at both.

STC Technical Communication Summit 2016 Pits Captivate against Storyline against Camtasia

I Came, I Saw, I Learned

I'm proud to announce that I'll be facilitating/refereeing an awesome hands-on pre-conference session at the STC Technical Communication Summit in Anaheim, CA later this year. Here's why this session is going to be a real slug-fest: In this corner: Adobe Captivate. Over there? It's Articulate Storyline? And because this isn't a two-tool fight, look over there and you'll see TechSmith Camtasia Studio. Bring your own laptop to this session loaded with the trial versions of Adobe Captivate, Articulate Storyline, and/or TechSmith Camtasia Studio.

4 Types of Communication Challenges in Multicultural Organizations

Training Industry

As noted in my previous blog, employees with diverse backgrounds have different interpretations of languages, signs and other forms of communication. However, ineffective or lack of communication as a result of diversity in the workplace can lead to confusion of business and customer needs, low employee morale and division among employees. It is easy to overlook the communication challenges that we often take for granted. Here are four categories that can impede your team’s success: Direct versus indirect communication. Trouble with accents and fluency.

content.ED: Snagit Video Capture for Quick Communication

Visual Lounge

Here at TechSmith, we’re all about visual communication at work. We’ll cover best practices for all types of office communication like documentation, graphics, videos, presentations, and more using our favorite quick communication tool, Snagit. The post content.ED: Snagit Video Capture for Quick Communication appeared first on TechSmith Blogs. Snagit Snagit on Mac Snagit on Windows Video video production visual communicationThat’s why we created the content.ED series. Why Video? Imagine a client needs an explanation of a specific feature in your software.

Controversy over Objectives - How to communicate objectives to your learners

The Learning Dispatch

challenge in the training industry is how to communicate this information to our target audience without creating a mind-numbingly dull introduction. We all know that objectives provide the foundation for training design and performance improvement. My advice: Don’t do it! read more

Learning is created, not communicated

The eLearning Nomad

The post Learning is created, not communicated appeared first on DynaMind eLearning. I signed up for the MOOC ‘Problem-based learning: principles and design’ offered by Maastricht University – it’s starting October 5 th. hope I will complete this MOOC. I’m a serial MOOC drop-out because none have inspired me so far. MOOCs are working for some people – whereas when I commit to participate in a learning event, I tend to look for something different. Like the majority of online learning/e-learning, MOOCs often offer nothing more than a series of videos and readings.

Failing to communicate.

ID Reflections

“ The single biggest problem in communication is the illusion that it has taken place. ” How important do you think continuous communication is for a team working on a project? A bit. Let's see what happens when a team of smart individuals eager to get going forget to communicate at crucial points during a project. Communication failure!!! Somewhat. Hugely important.

Technical Communications: Online Versus Paper

I Came, I Saw, I Learned

TechComm Technical Communications Technical Writing Technology Writing by Tony Self    What is more effective, a print document or an online document? It wasn't all that long ago that print documents would definitely have been voted more effective, especially considering the poor quality of computer monitors and slow internet speeds. Remember trying to pull up a document on a modem?). Given the speed of today's internet and mobile device support, print documents are likely going the way of the dinosaur. For instance, you have used Futura as the font for your content.

Breaking Down Communication Silos

The Peformance Improvement

This post is adapted from, Communication in High Performance Organizations: Principles and Best Practices , a Kindle e-book. The book presents scenarios that exemplify common communication problems in organizations and offers potential solutions to those problems. People working in organizations often say, “We live in silos and do not communicate very well across these boundaries.”

The Forge - Karl Gude and the Importance of Visual Communication

Visual Lounge

Karl's segment focuses on the importance of communicating visually. Donít rely on just one medium of communication. Last year on The Forge , we had a lot of wonderful guests visit. In our second episode ever, Michigan State University's School of Journalism Professor Karl Gude came for a wonderful conversation. Karl Gude is the founding father of MSU's information graphics program.

Key Leadership Skill Understanding the Three Levels of Communication

Training Industry

Do you always communicate with complete openness and honesty with everyone in the organization you lead? It means using communication strategies that match the situation.  Communicating effectively is complicated - how do you do it? have found it helpful to understand three different levels of communication and use them in an intentional way. Level One– Evasive Communication. Most of the communication that takes place in this category actually has to do with lying. Yet evasive communication is not always bad. Most leaders think that way.

Key Trends in Information and Communications Technology (ICT): A Look at 2016 and Beyond

Skillsoft

The Information and Communications Technology (ICT) industry is experiencing profound change across a broad range of areas. IT skills training

The Secret Jedi Formula for Communicating with SMEs

SHIFT eLearning

The specialized and in-depth knowledge subject matter experts have is a treasure trove for their organization. If leveraged with a learning initiative and transferred properly, it can significantly boost overall performance within that organization. instructional design SME

Connect. Communicate. Learn Video Way

Origin Learning

Once again, video offers that emotional impact of a real person communicating outside of actually being there. The digital era has moved on from passive watching to interactive and engaging formats that keep employees or customers engaged and enraptured with the content. With advances in visual technology, the one-dimensional phase is over. Personal. The best medium for emotive impact.

How to Build a Culture of Communication

CLO Magazine

The key to motivating people and building a strong culture of communication is trust. One of the primary reasons is that communication is often overlooked as a critical tool to motivate an audience. When you assess how, when, where, what and why, you’re communicating, and it will be easier to understand where a miscommunication lies or what’s not working. Approaching every gathering as an occasion to teach and preach means missed opportunities to learn and foster two-way communication. Build trust: Trust is the building block of good communication.