Jay Cross

APRIL 6, 2013

Knowledge work has evolved into keeping up and taking advantage of connections. As standalone companies realize that they’re really extended enterprises, co-learning with customers and stakeholders becomes important as everyone faces the future together. An effective community of practice is like a beehive.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Jay Cross

AUGUST 7, 2009

Networks reduce transfer costs to zero, enabling companies to focus on what they do best while outsourcing what others can do better. In a networked corporation, there is scant difference between knowledge work and learning. Business success depends on them working together rather than as individuals.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Jay Cross's Informal Learning

FEBRUARY 16, 2009

Starting virtually from scratch, America had to train millions of men to be soldiers and millions of civilians to make ships and armaments. The training film was born, soon to be followed with the ADDIE model. It’s hard to argue with the concept of planning your work, then working your plan.) Because she’s in training.

Instructional Design 46

Instructional Design Agile Instructional Instruction 46

Jay Cross

MARCH 19, 2012

That led me to an article Harold and I had written on the demise of the training department. The Future of the Training Department. The latter 20th Century was the golden era of the training department. The latter 20th Century was the golden era of the training department. Clocks measure working hours instead of the sun.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Experiencing eLearning

NOVEMBER 19, 2009

In chat: Moderator (Tony Karrer): In some ways – we are spending more time learning – if we aren’t learning, we should examine if it’s a good use of our Knowledge Work time. training when I need it (whoever I am). Pathway to community; you have to be embedded in the community to help.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. Companies also use ROI to evaluate past performance. The impacts of collaboration-based knowledge work are accelerating.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

MARCH 14, 2010

If you are not fully fluent with terms like revenue, earnings, cost, cash flow, margin, and value, take a look at here and get a friend to explain the workings of the basic business model. An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning.

Business 52

Business Metrics Director Knowledge Worker 52