Jay Cross's Informal Learning

DECEMBER 22, 2008

I have concentrated on what a business can do to improve the performance of its people, with almost no regard for the needs of society. What competencies will adult individuals need to develop in order to function? Through what systems and organisations can this competence be developed? Charlemagne, “the first European&#.

Performance Support 36

Performance Support Policies Education Performance 36

Jay Cross's Informal Learning

DECEMBER 22, 2008

I have concentrated on what a business can do to improve the performance of its people, with almost no regard for the needs of society. What competencies will adult individuals need to develop in order to function? Through what systems and organisations can this competence be developed? Charlemagne, “the first European&#.

Performance Support 36

Performance Support Policies Education Performance 36

Jay Cross's Informal Learning

FEBRUARY 2, 2009

Cross says he agrees that it is better to begin from positive assumptions about employees and organizational development “until proven wrong” rather than let “negativity eliminate options before they have been tested.”.

Knowledge Worker 36

Knowledge Worker Communities of Practice Performance Support Reference 36

Jay Cross's Informal Learning

AUGUST 19, 2010

Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance. In his 2001 book Kitchen Confidential , Anthony Bourdain describes how he became a professional chef and how he continues to support the community of professional chefs. He can be reached at editor@clomedia.com.

Communities of Practice 52

Communities of Practice Community Confidentiality Mentoring 52

Jay Cross's Informal Learning

JANUARY 31, 2009

Survivors will develop and present agendas for change while things are in flux. We are shifting our focus from training to performance. We are scrapping lengthy program development projects in favor of quick-and-dirty rapid development. If I have your support, I’ll be happy to come back with a few more things next week.”.

Business 36

Business Social Networks Wiki Training 36

Jay Cross's Informal Learning

DECEMBER 29, 2009

T o implement social/informal learning infrastructure projects, learning and development professionals need to shift their focus from learning to earning. ADDIE (analyze, design, develop, implement & evaluate) made it possible to manage the process of creating useful training programs systematically. New roles for former trainers.

Informal Learning 38

Informal Learning Informal Instructional Design Blogging 38

Jay Cross's Informal Learning

NOVEMBER 2, 2010

Unjustified distrust of workers denies corporations the benefits of networked learning and performance support. Uptight senior managers are holding learning and development professionals back from doing what they know is right. I think it comes from a deep-seated desire to not give up control. I agree with Andy on this.

Enterprise 2.0 50

Enterprise 2.0 Harassment Training Firewalls Sun 50