Zephyr Learning

FEBRUARY 25, 2013

There is great hope and expectation within a company when a manager is met for the first time, especially when it is in a public assembly. Could this nice smiling manager be accountable? I have often looked on both sides of the fence (the Management ‘v’ Team fence) and it is amazing the difference you will see. Dictate to staff.

Management 40

Management Director Sales Project 40

Zephyr Learning

AUGUST 7, 2014

Emotional intelligence teaches us about awareness and control, and how to manage our emotions and the emotions of others. There was no empathy from the manager. Did I and the people involved in the interaction control and manage our emotions? I experienced the negative side of control on a recent business trip.

Attitudes 71

Attitudes Interactive Customer Service Custom 71

Zephyr Learning

FEBRUARY 25, 2013

I have worked on projects where the Learning Manager will have a vision how they want the elearning to look and react. It is important to get a flavour for what is possible, but most Learning Managers create a benchmark from another project they have seen without understanding the process which that project went through.

Social Networks 51

Social Networks eLearning Social Network Social Media 51

Zephyr Learning

MAY 9, 2013

Social media and mobile technology are playing a key role in how we are sourcing information and knowledge, but there is little or no control from L&D which provides a worrying aspect on managing the knowledge being developed.

eLearning 82

eLearning Social Media Press Cost 82

Zephyr Learning

JULY 11, 2013

It is obvious that Ann is one of many important members of the management team, she is seen as the ‘go to’ person in her department but she is concerned that learning is not being taken seriously within the organisation. She knows that there is no scheduled or structured approach to how the people within the organisation learn.

eLearning Strategy 71

eLearning Strategy Strategy Corporate eLearning Unison 71

Zephyr Learning

MARCH 27, 2013

I never liked this saying, and it was very evident by the training that was going on that the manager (or in this case the trainer) didn’t understand the basic training principles of see it / try it. It reminded me of the saying – if you want to get something done – then do it yourself.

Interactive 54

Interactive Learning Discussion Open 54