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Aflac Takes Agent Learning Under its Wing

TIER1 Performance

This allows the team to leverage the AI-learning and recommendations that serves agents the type of content that is best suited for their role, the learned preferences of individuals over time, and knowledge of known competencies. Compliance training content is delivered by another Cornerstone portfolio product, SBX (formerly Saba Cloud).

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Top 20 Enterprise Learning Systems 2022

eLearning 24-7

Learning Environment – Plays a massive role, and goes beyond assigning content to X group, versus Y group (which every system can do), and similar. I’m looking at new capabilities from learning journeys, to tying in additional variables such as job role, skills, even specific content choices. The admin side, ditto.

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LMS Mid-Year Rankings 2024

eLearning 24-7

The UI/UX continues to be slick, the advanced analytics is the home run here – because if your metrics can’t tell your learning story, then yeah, that’s not good. What I enjoy about them is those darn metrics – because they are zeroed in on wait for it, customer training (clients/partners/etc.).

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Recommended Learning Systems

eLearning 24-7

On the administration side, continues to be well done, but some metric data needs to be improved. I’d like to see more on the administration side, and while the system is top tier, to me it is still missing some data visualization tied to extensive metric data. Metric wise, extremely well done. NexGen is above average.

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Types of Learning Systems

eLearning 24-7

IOL stands for impact of learning (an actual term for metrics that is better than ROI). Heavy use of metrics – A lot of metrics and analytical analysis here – going beyond learning platforms in general, and depending on the LMS, might exceed that too. . Has an LRS – this helps drive those metrics.

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LMS or LXP – Confused?

eLearning 24-7

Job-Role driven. Personally I am not a fan of job role driven angles, because when you do so, you are changing the premise of an LXP which was all about personal and professional development and growth, which uh, doesn’t always synch with their job role. So, no on job-role, nor role-driven. . E-commerce.

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3rd Trend – Performance

eLearning 24-7

Recent, if you would likely still purchase a PM or TM, or HCM with PM or an employee experience platform or employee engagement platform – both terms I detest, but being added to the space since learning slides in there somewhere – not as a key mind you, then performance can play a crucial role – in many it does.