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Customer Education Bracket 2023 – Best of the Best

eLearning 24-7

Grabbed your Vendor’s Jersey or garb they give you and are raring to go? That’s right, the annual, Customer Education Learning Systems Bracket. Quick Point The original term was customer training, then around 2015 or thereabouts, the term switched to customer education. Vendors still fail to recognize this.

Metrics 77
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Confused? Welcome to the Learning System World of 2024

eLearning 24-7

An LMS can do everything an LXP can do (depending on the vendor), and the combo LMS/LXP angle is a mish-mash of whatever a vendor thinks an LXP is (in reality, there are only a few that are legit combo – Juno Journey is one). A Some weird concoction that a vendor has devised is another. Mentoring

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History of the LMS

eLearning 24-7

CBT Prior to online learning known then as WBT, and then the latter term of e-learning (vendors today, use it to refer to content that is online), there was CBT. Could someone create a course at said company? Wanted people to buy your courses you created? WBT (Web-Based Training). People – Learners and Students.

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2021 Turkey Awards

eLearning 24-7

It has been a reader favorite and yes, a few vendors have been, uh, extremely unhappy. A term that has to go – It has to be one that either has taken hold in 2021 or is still around, being pushed as a narrative by vendors, who in most cases, are either ignorant or unaware of what the term really means. . Okay, got it.

vendor 101
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Did you know? Learning Systems Vol 3

eLearning 24-7

I can’t forget the joke of micro-learning platforms, ignoring that micro-learning has been around since 2000, every type of learning system can do this because it is based solely on how you or whomever creates the courses/content. I never understood why a vendor does this. Why can’t a vendor simply say video?

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Learning Systems Forecasts for 2023

eLearning 24-7

With folks being out of the office in droves, this in turn led to, an overall slow sales cycle for a large percentage of vendors in the learning system space. Back in the mid 2000’s and then again, around 2010-12, the summer was a dead zone for vendors. When targets are missed, well, that is not good news for a vendor.

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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

EPISODE 32 – TOPIC SUMMARY AND GUEST: If you’re a fan of Talented Learning, you know I’m obsessed with customer education. And if you share my enthusiasm for customer education, you’ll want to listen to every word of advice from today’s guest, Bill Cushard , General Manager of Learndot by ServiceRocket.