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Listen to Your Customer

The Performance Improvement Blog

I heard Patrick Doyle , CEO of Domino’s Pizza, speak at a meeting of the Washtenaw Economic Club on Thursday (February 21, 2013). In 2009, at a time of declining revenue and store closings, Domino’s changed its product entirely. Doyle became CEO in 2010 and it was up to him to launch the new product.

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The Renewed Importance of EHR Training – Meaningful Use Incentives.

Dashe & Thomson

However, with the passing of the American Recovery and Reinvestment Act of 2009 (ARRA), that’s all changed, and there is now significant financial incentive to adopt — and properly use — an EHR system. Up until now the effects of these failed implementations have amounted to little more than lost opportunities. Properly d.

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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

EPISODE 32 – TOPIC SUMMARY AND GUEST: If you’re a fan of Talented Learning, you know I’m obsessed with customer education. And if you share my enthusiasm for customer education, you’ll want to listen to every word of advice from today’s guest, Bill Cushard , General Manager of Learndot by ServiceRocket.

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Top 5 Reasons You Will Leave your LMS – and How to Switch Successfully

Association eLearning

Some attendees were the victims of an LMS that had been acquired from a merger which had affected the product support. Some attendees mentioned that their current LMS vendor was either out of business or ending a product, but others are just simply unhappy with their current platform. Not user-friendly. Lacks technical support.

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3 Reasons to Think Mobile When Training Your Retail Staff

Litmos

After all the advertising and promotion is done, having a well-trained, positive, helpful team on the floor is vital to converting customer foot traffic into sales and profit. Consistent training boosts employee confidence, increases performance, generates more revenue, saves money and increases productivity. Smart Retailers Go Mobile.

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How E-learning for Health Changed After Covid-19

Spark Your Interest

In a 2013 study WHO claimed that more available e-learning for healthcare was to be a major focus. In 2009 a large meta-analysis by the US Department of Education found that “on average, students in online learning conditions performed better than those receiving face-to-face instruction”. Then came Covid-19. Then came Covid-19.

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How to Create Profitable Online Courses and Membership Sites Even After Failures Along the Way with Pete McPherson from Do You Even Blog

LifterLMS

One big takeaway from this episode is that most people fall flat on their first product launch or their first course or membership website. I was listening to an episode you did with Nick Loper about why his product launch fell flat. Chris Badgett: Why did his course project fail or his product launch fail? Pete McPherson: Yep.

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