Performance Management is Broken

The Peformance Improvement

What is intended to pass for performance management in too many organizations today is the annual compulsory performance review. To label this a “performance management system” is to give the process much more credit than it deserves.

Performance Support In Our Daily Lives

Upside Learning

Chances are you’ve noticed performance support has entered our daily lives. It’s also quite possible it has missed your attention even if you are using performance support tools to do everyday tasks more effectively and with less effort – probably with better results.

JIT Performance Support Mobile App Development

Upside Learning

I mentioned before in one of my posts about the growing use of smart phones application as a form of Just-in-Time performance support; as mentioned before ; I feel eventually technology will enable individuals and not just companies/departments to deliver applications.

Performance Support Tools – Holding Our Hand Through Change?

G-Cube

So, are Performance Support Tools the answer or more rigorous and effective training should prevail? Arvind Baccheti aptly says – Training and Performance Support Tools taste best when served together. They compliment each other and the best results are shown when Training is supported by tools, which can help out with on-the-job queries or problems. He presents a formula to measure the efficacy of a Performance Support Tool –.

Leveraging Mobile Learning Platforms As Performance Support Systems

Upside Learning

This post specifically talks about how a Mobile Learning Platform can be used as an effective Performance Support System. What is a ‘Performance Support System’? It seamlessly integrates all the components of the performance support system.

Make Learning Supportive and Available Everywhere

Integrated Learnings

This year's 2011 Lectora user conference provided my first opportunity to hear learning futurist Elliot Masie ( of The Masie Center ) speak live; he didn't disappoint. Masie commented that today's top performers in an organization are both seekers of learning and avid networkers.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

This month's LCBQ is What are your Predictions and Plans for 2011? Tony Bates - eLearning Outlook for 2011 1. Of course, you can’t look at learning in 2011 without mentioning mobile learning. Some Mobile Learning Predictions for 2011 Mobile learning will get its own identity.

Improving Communication in High Performance Organizations

The Peformance Improvement

Building Support for Organizational Change. To make a change of this size, Bill and his team would need company-wide support.

Front-End Analysis: Improving Performance

Dashe & Thomson

As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems.

CIPD’s HRD 2011 – Good Show!

Upside Learning

Last week we had an exhibition stand at CIPD’s HRD 2011 at Olympia London – our very first ‘outing’ in the UK. It turned out to be a great show for us with executives from several blue chip companies visiting our stand to discuss their performance and learning challenges.

Thinking through performing and learning

Clark Quinn

That includes not only the performance skills but also meta-learning, and I decided it was also time to take another stab at capturing the concept as a graphical representation. Again as preparation for our upcoming presentation (you can attend!),

12 Most Popular eLearning Posts: January 2011 Monthly Roundup

Upside Learning

Performance Support In Our Daily Lives. Discusses about two performance support tools that would enable us to do everyday tasks more effectively and with less effort – probably with better results. January was a month of varied topics.

2011 Predictions

Clark Quinn

I also think we’ll see the further demise of “courses über alles” and the ‘all-singing all-dancing’ solution, and movement towards performance support and learning facilitation driven via federated capabilities. Taking the steps now have some immediate payoffs in terms of optimizing content development streams and looking anew at what are important interactions, but the big returns come in creating optimized learning and performance interactions.

eLearning Conferences 2011

Tony Karrer

This list is focused mostly on the first half of the year: January to June 2011. link] December 1-3, 2010 Online Educa Berlin International Conference on Technology Supported Learning and Training, 16 th , Hotel InterContinental, Berlin, Germany. link] March 28-31, 2011 Web 2.0

Addressing On-Demand Learning and Performance Needs #LCBQ | Social.

Dashe & Thomson

The Learning Circuits Big Question for May is: How do we need to change in what we do in order to address learning/performance needs that are on-demand? In my opinion, it’s not that providing on-demand learning and performance solutions is a new idea.

Instructional Design or Architected Learning?

Living in Learning

Continuous Learning Learning @ the Point of Work Learning Ecosystems PDR Learning Continuum Performer Support ISD practices learning continuum LinkedIn performance support performer support work contextIf we seek sustained capability in our workforce - If we seek to inject learning agility into the work environment - Do we rely upon instructional design (ISD) best practices or do we focus on architecting learning solutions?

Training to Learning & Performance – It’s evolution baby!

Learning Cafe

The press release stated that on the 14th September the IITT would complete a planned name change to become the Learning and Performance Institute (LPI). Learning and Performance Institute Chief Executive Colin Steed has said of the change “For IITT members, becoming the Learning and Performance Institute is about being part of a body which is transforming itself to meet the needs of today’s learning professional.” Learning Cuppa from the UK.

Do We Train, or Do We Guide?

Living in Learning

I've just returned from several days at Training 2011, and I am impressed by an urgency of things to come that are going to test the limits of traditional training. businesses are going to start hiring later in 2011. Continuous Learning Performer Support Sustained Capability Technology BPG business process guidance GPS learning LinkedIn performance support performer support

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Instructional Design or Architected Learning?

Living in Learning

Continuous Learning Learning @ the Point of Work Learning Ecosystems PDR Learning Continuum Performer Support ISD practices learning continuum LinkedIn performance support performer support work contextIf we seek sustained capability in our workforce - If we seek to inject learning agility into the work environment - Do we rely upon instructional design (ISD) best practices or do we focus on architecting learning solutions?

How Sleep Affects Performance?—?And What Companies Can Do

CLO Magazine

Lack of sleep and fatigue contribute to both performance deficits and bottom-line costs for companies. Moreover, a 2011 sleep study by researchers from University of California, San Diego, reported results over a four-year period, which included 459 women.

New in the Catalog: Microsoft Office Training from Sonic Performance Support

OpenSesame

Today we’re excited to announce our elearning marketplace now features excellent Microsoft Office training courses from our partners at Sonic Performance Support.

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Close to the Edge: The Radicalization of Training

Living in Learning

Continuous Learning PDR Learning Continuum Performer Support Technology BPG business process guidance EPSS learning continuum LinkedIn performance supportAs I reflect on this title, I can imagine some rather extreme images springing forth in the minds of long-time training purists. I say this with confidence because the topic of facilitating learning at the edges of the ecosystem has freaked out both platform trainers and instructional design professionals before.

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Convergence of Training With Business Process Guidance (BPG)

Living in Learning

I have been writing for months on the topic of “convergence”, often referring to it as an impending collision between two business-critical moments – learning need and flawless human performance in the work context. Why would Training, who has every right to boast of driving human performance, choose to ignore the very work context where human performance opportunities abound?

The Smart Worker : needs immediate access to solutions to performance problems

Jane Hart

Tweet In the second of a series of blog posts on helping L&D move forward, I look at how we need to help workers gain immediate access to “learning&# that solves their performance problems.

Selling Change to Training – Please!

Living in Learning

Change Leadership Performer Support Rants & Ramblings Technology EPSS LinkedIn performance supportWhen do you abandon a vision? How many times can you run into a wall before deciding to stop trying to get over, under, or around it? Have you ever reached a level of frustration that caused you to ask yourself questions like these?

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EPSS: When Change Overruns Competency

Living in Learning

Moments of learning need are converging with the need for flawless performance and that convergence is happening in the work context – not the classroom and not on-line with e-learning. We have to bring learning and support assets into the work flow in order to meet this need. PDR Learning Continuum Continuous Learning Technology Performer Support performance support EPSS LinkedInEPSS is a proven shortcut to productivity and shorter path to competency.

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3 Reasons Why Employee Performance Reviews are a Farce

Mindflash

Annual performance reviews should be buried without a eulogy. Here are my three reasons why employee performance reviews are a farce: 1. They are too rigid in form and content to be meaningful to each employee’s particular performance situation.

13 Top Learning, Technology & Media Links: Weekly Digest – 25

Upside Learning

We recently concluded a great show at mLearnCon 2011. mLearnCon 2011 Backchannel – Collected Resources. This post collects the resources shared via the backchannel of the mLearnCon 2011, that was held between June 21 and 23 in San Jose, California.

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Four Phases of Learning

Dashe & Thomson

Performance: Applying the New Knowledge and Skills. Performance: Applying the New Knowledge and Skills. With immediate application—and the proper coaching and support—learners typically retain 90% of the new knowledge and skills. Performance evaluation and feedback.

Enterprise Mobile Learning 2011 - Year in Review

mLearning Trends

How On Target Were My 2011 Predictions? It’s time once again to take stock of what happened in enterprise mobile learning and see if any of my 2011 predictions hit their intended targets. If 2010 was the year of the pilot, 2011 will be the year of the deployment. a.k.a.

Death of an ISD

Living in Learning

Continuous Learning Performer Support EPSS ISD LinkedIn performance supportthe role of ISD is not diminishing; it is expanding. It has to. Traditions of learning in a linear manner are not disappearing; but they are becoming secondary. To some who read this, I can see them taking that last statement as a downgrade in importance. Before any ISDs get all raked up in pile, consider this – the role of the ISD is more important than ever.

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Training to Learning & Performance – It’s evolution baby!

Learning Cafe

The press release stated that on the 14th September the IITT would complete a planned name change to become the Learning and Performance Institute (LPI). Learning and Performance Institute Chief Executive Colin Steed has said of the change “For IITT members, becoming the Learning and Performance Institute is about being part of a body which is transforming itself to meet the needs of today’s learning professional.” Learning Cuppa from the UK.

Our Takeaways from DevLearn 2011

E-learning Uncovered

The first of those sessions was Aaron Silvers ’ and Mike Rustici ’s Beyond SCORM: Supporting Future Learning Experiences. It’s much more granular and much more based on the activities the learner performs than the broad strokes we can measure with SCORM today.

I want it now – who doesn’t? #LCBQ

Spark Your Interest

We talked up performance support a lot. Beefed up our consulting skills so that we could work with our internal clients on performance issues, and help educate them on the range of things that could be driving the behaviour.

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May’s #LCBQ – We all want it now

Spark Your Interest

Yes, operational support should be searchable. Change e-learning Performance Support Howard Rheingold Instructional design LCBQThis month’s question is a flip of last month’s question , both centring on the immediacy aspect of quest for learning.

mLearning DevCon 2011

E-learning Uncovered

While I believe she would be the first to tell you to design for mobile rather than convert existing courses as a best practice, it was certainly interesting to see the different takes – from full-on course development to conversion to performance support – that the different groups came up with. Diane and I are gearing up for DevLearn 2011 in Las Vegas in a few weeks, so if you want to get in touch, please do at @dpelkins or @jkunrein.

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Is Your Training Course Likely to Boost Performance? Free Course Review Template.

Work Learning

Despite decades of advocacy by our best trade associations, our wisest gurus, and our most practical researchers, most organizations today still rely on training courses that have little impact in promoting on-the-job performance. I used to think that this was just a failure of knowledge, but in most of the organizations in which I've consulted, there are at least a few learning-and-performance professionals who understand that training alone is not enough.