Should We Create Courses or Just Performance Support?

Experiencing eLearning

This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.

PERFORMANCE SUPPORT:  Start with a Learning Performance Assessment

Living in Learning

Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support

3 Reasons Performance Support Is Vital

eLearning Brothers

It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need.

PERFORMANCE SUPPORT: Find an Experienced Outfitter Before Attempting the Climb

Living in Learning

After one Chapter 11 fiasco and three Reduction-in-Force events in the last 10 years, I’ve decided it’s time to join the “gig economy” as a Human Performance Outfitter.

State of the Front-Line Manager

difference to how your organization performs? how front-line managers perform. how individual contributors perform, increases that show up in engagement, retention, and productivity. support industry dedicated to. and supporting front-line managers. Performance up.

PERFORMANCE SUPPORT: Is Devolution in Training Blocking Evolution in Performance?

Living in Learning

Many of my Performance Support colleagues and I have lamented over and struggled to find why the adoption of performance support technology has been so difficult. We are walled in by the myth that Training drives performance… and we have successfully evolved deeper within the walls of that paradigm to innovate and improve our learning solutions.

Aligning Performance with Results

Your Training Edge

Aligning performance with results can be achieved with a few overarching steps. By doing this, each person will be clear what his or her role is – and you can truly measure and adjust the organization’s performance at regular intervals.

PERFORMANCE SUPPORT:  Running the Entire Race

Living in Learning

This is a misdiagnosis of how to sustain a dynamic learning performance ecosystem. Continuous Learning DPS EPSS Learning Performance Ecosystem LMS Performance analytics point of workIn the comparison to a 400-meter relay race, Training does not fail. Training delivers a quality product for 25% of the race and makes a successful hand off to…ummm…the Help Desk? This is not a sustainable solution.

Using Mobility for ‘Live’ Performance Support

Upside Learning

All the tasks in this cluster can benefit can from ‘live’ performance support. Mobile Learning live performance support Mobile Performance Support Mobility Performance SupportWe came across an interesting cluster of tasks at the workplace. Let’s take a look at the task types first so you can see if your organisation can relate to such work! Recurrent, Small or Standalone Tasks Some lines of work involve […].

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

as a result of high performance in pre-management. positions result in ‘accidental’ managers who are ill- equipped to perform successfully in their new role.” in the seat, driving performance gaps and employee. people manager can improve employee performance.

PERFORMANCE SUPPORT – Converging Learning with Point-of-Work

Living in Learning

Even with smaller micro-learning objects, agile design, rapid development, and mobile delivery tactics, the solutions remain focused on pushing potential…not performance. 70:20:10 Five Moments of Need learning performance discipline Performance Support xAPI 70-20-10 EPSSA perfect storm of increasing demand to remain competitive and the continuous nature of change have effectively flanked the traditional Training Paradigm. L&D cannot keep pace.

Driving Performance Guidance @ Point-of-Work

Living in Learning

If sustained workforce performance truly represents the universal brass ring, L&D…or some other corporate entity…must evolve tactically and adopt a performance mindset head downstream into the post-training environment where measurable outcomes and value are generated…or lost – Point-of-Work (PoW). Continuous Learning Digital Performance Support Discovery moment of need performance consulting point of work

Learning and Performance Ecosystems

Association eLearning

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. Components of a Learning and Performance Ecosystem.

Leading High Performance Teams

Your Training Edge

But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance teams and determine how to make that team a reality instead of simply a popular term.

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The Secret to Getting Learning Results May Not Be What You Think

organizational performance. performance. performance in our organizations. performance improvement is the point of. training 40% Support performance improvement. improve performance and be applied back on the job, it’s helpful to use these six steps.

Performance Support: Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

Leading High Performance Teams

Your Training Edge

But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance teams and determine how to make that team a reality instead of simply a popular term.

Teams 141

Performance Support Tools From Quick Reference Guides To Mobile Apps

Dashe & Thomson

But, what is Performance Support? "A A tool or resource, ranging from print to technology-supported, which provides just the right amount of task guidance, support, and productivity benefits to the user, precisely at the moment of need." – Marc Rosenberg.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

such as using technology to support structured. demonstrate successful performance in the. we’re using to support this journey. built into the journey We will judge performance. performance on the job We’re not that clear what. overall ability to perform the.

What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support?

Leading High Performance Teams

Your Training Edge

But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance teams and determine how to make that team a reality instead of simply a popular term.

Teams 151

The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

Why You Need To Leverage Mobile For Performance Support

Upside Learning

Have you ever struggled with performing a task previously covered in long training sessions? This is precisely why you need performance support. Mobile Learning Upside Learning Just-in-time Learning Mobile Performance Support Performance SupportYou’re not alone – we have all been there! We forget almost 80% of what we learn in just 30 days – unless we get an opportunity to apply that knowledge.

Move Beyond Learning to Applying: A Modern Management Development Program

such as using technology to support structured. demonstrate successful performance in the. we’re using to support this journey. built into the journey We will judge performance. performance on the job We’re not that clear what. overall ability to perform the.

Myths, Monsters & Performer Support

Living in Learning

The biggest “sale” of all was that “Training drives performance!” They bought our shtick and internalized it to the point that anything that even smelled like performance issues meant training was the solution. EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSO

Performance Support: Just Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Performance Support Basics: How to Help at the Moment of Need

Bottom-Line Performance

To provide adequate support for these learners, trainers need strategies that help them commit knowledge and skills to memory, as well as find and locate key information at the moment of need. When to Provide Performance Support. This is where performance support comes into play.

Performance Consultant Lives Matter!

Living in Learning

EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline.

Performance Consultant Lives Matter!

Living in Learning

EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline.

Building Responsive Performance-Oriented Solutions

G-Cube

Instant learning solutions that address immediate needs to improve job performance. ? Reducing the need for longer costlier training and increasing speed to performance. The solution is developing performance-oriented solutions to deliver tacit knowledge.

DRIVER – A Repeatable, Agile, Methodology to Generate Learning & Performance Guidance

Living in Learning

Digital Performance Guidance DPG Performance Support Sustained Capability Discovery Learning Performance Assessment LPAMy own gap for the first 20 years of my L&D career was never considering there was a need to engage at PoW. Training WAS the standard solution after all, so why look beyond the obvious? Obviously, our L&D team were more focused on efficiently and effectively transferring knowledge which by the way was what we were scoped and compensated to do.

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HOW TO USE LMS FOR PERFORMANCE SUPPORT

Origin Learning

Because we want them to perform better at work. An employee figures out a new way to solve a problem or perform a task. These moments of need provide an easy to follow framework to deliver performance support or just-in-time learning to your employees.

#LSCON performance support panel

Challenge to Learn

Panel about performance support. They were in agreement most of the time. it is about changing behavior, in the workplace, by using context and without interfering in the work. Here is my mindmap. e-Learning

Leading High Performance Teams

Your Training Edge

But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance (HP) teams and determine how to make that a reality instead of simply a popular term.

Teams 141

Performance equation

Spark Your Interest

think of how you can: Specify and communicate (performance) expectations. Training is never an isolated solution, but works best if it’s supported. Just Plain Learning Performance Support

So…You Want to Become a Learning Performance Ninja – Good Choice!

Living in Learning

This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment (LPA) methodology embedded in a Learning Performance Solutions Discipline called DRIVER.and of course, becoming a die-hard learning performance ninja. Continuous Learning DRIVER Learning Performance Assessment Performer Support point of work design learning performance

MOOCs in Performance Support

ID Reflections

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. I have been writing about MOOCs and the characteristics of MOOCs in my last few posts.

Self-Directed Learning or Self-Directed Performance?

Living in Learning

Continuous Learning Discovery & Consulting Micro-Learning Performance Support Sustained Capability intentional design performance support Self-Directed LearningThere is no shortage of new innovation we seek to implement in our L&D discipline, and Micro-Learning is one of the most recent. Depending upon how one chooses to integrate "Micro-Anything", the results can range from truly innovative solutions to merely applying more lipstick on the training pig.