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Insights: Experiential learning is an important part of the architecture

Clive on Learning

This post continues my commentary to the Learning Insights 2012 Report produced by Kineo for e.learning age magazine. The sixth of ten 'insights' is that ‘Experiential learning is an important part of the architecture'. Experiential learning is literally learning from our experience.

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Eight Ways Learning Impacts Succession Planning

CLO Magazine

Learning leaders are integral to the succession management process because so much of it depends on developing and preparing high potentials for future responsibilities. It ensures capable leaders are ready for critical roles, fosters business continuity, aids talent retention and can strengthen a company culture.

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A Quest for Success

CLO Magazine

At Quest Diagnostics, a Fortune 500 health care company that provides diagnostics testing and clinical laboratory services worldwide, CEO Steve Rusckowski recognized that their senior leaders needed to break out of their functional roles and broaden their understanding of the organization’s value chain. Pre-Program Assessment.

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Learning 2014: Mobile and Social Opportunities

CLO Magazine

Many suggest mobile and social learning technology will have the greatest effect on organizations. More than half of CLOs report higher budgets in 2013 than in 2012, and many expect this year to be better still. In addition to spending more, companies are expecting positive contributions from the learning organization (Figure 2).

Mobile 78
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Best articles on working smarter

Jay Cross

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 The Non-Training Approach to Workplace Learning - Jane Hart , November 23, 2011.

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Cultivate a Culture of Customer Service

CLO Magazine

To do that, everyone in the region needed to learn new skills, attitudes and behaviors. All customer-facing associates were enrolled in the Strategic Customer Management Program — a five-day customized program that outlined the current state of customer satisfaction and what role each associate plays in delivering customer service.

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Kevin Bruny: Man of the People

CLO Magazine

For Kevin Bruny, chief learning officer for Chesterfield County, Va., According to Kevin Bruny, chief learning officer of Chesterfield County, Va., “You would have a hard time finding a better learning officer anywhere. developing the county’s 4,400 employees helps the community’s citizens enjoy a better quality of life.