The Game Agency

JANUARY 8, 2020

According to one report, the “global gamification market was valued at $6.8 billion in 2018 and is projected to grow at an impressive CAGR of 32% to reach $ 40 billion by 2024.” Analyzing player performance can give you clear insight into a player’s behavioral trends and reveal whether they are right for your company.

Gamification 40

Gamification Player Templates Games 40

Interactive Services

OCTOBER 10, 2018

There are several different types of Stevie Awards, including for specific regions, employers, sales and customer service, and women in business. • Interactive Compliance Training (ICT) is a mobile-ready eLearning solution, built on 25 years of global learning expertise. About Interactive Compliance Training.

Compliance Training 40

Compliance Training Compliance Brandon Hall Security 40

CLO Magazine

MAY 22, 2020

Not only does a legacy approach overlook the critical, bottom-up insights that come from employees such as those in customer service, sales reps and marketers working on the front lines, it stifles collaboration among those employees as well. The implications of not being ready are significant.

Agile 79

Agile CLO Adoption Adopt 79

Elucidat

NOVEMBER 7, 2018

Consider the example of a learning program designed to support improvements in customer service. As part of this, you have on-the-job support resources that the Customer Success team can dip into as and when they need to find answers to questions. xAPI can allow you to get even more insight. Interest is brewing!

xapi 98

xapi Examples Blended Learning Simulations 98

Ideaon

APRIL 9, 2020

With teams working globally and remotely, establishing a uniform knowledge-base and best-practices access point is crucial. Learning and development research for the year 2018 reports “companies without staff engaged in learning are twice as likely to lose staff before three year. It fosters a culture for learning.

Blended Learning 98

Blended Learning Develop ILT Training 98

WhatFix

JULY 4, 2019

On examining xAPI data, they deduced that the sales team hadn’t been scoring well on customer service training; specifically lacking in product and service knowledge. So, the L&D team created and disseminated personalized learning modules to help employees correct that particular service deficiency.

xapi 40

xapi Blended Learning Diversity Training Corporate Learning 40

CLO Magazine

NOVEMBER 28, 2018

Damodar Padhi, Vice president and Global Head of Talent Development, Tata Consultancy Services. Customers have started to notice employees becoming more adaptive to technology as well. The customer satisfaction index has increased from 90 to 92 percent in the past three years. In addition, there was an average of only 2.7

Strategy 36

Strategy Simulations Leadership Sales 36

CLO Magazine

MAY 16, 2019

At Fidelity, Hedrick was hired as a customer service rep where he had to pass a Series 6 or Series 7 certification exam to trade mutual funds over the phone. consumer side of the organization and later for the global commercial side. Over the years, he learned the intricacies of HR in a financial services environment.

CLO 44

CLO Leadership Performance Support Learning 44

Ideaon

APRIL 9, 2020

With teams working globally and remotely, establishing a uniform knowledge-base and best-practices access point is crucial. Learning and development research for the year 2018 reports “companies without staff engaged in learning are twice as likely to lose staff before three year. It fosters a culture for learning.

Blended Learning 52

Blended Learning Develop ILT Training 52

Limestone Learning

MAY 28, 2019

Monday, June 3, 2019, 11AM – 12PM PT: Best of TK: Trends in Virtual Training: Are You Ready? Free for ATD members) In this interactive webcast with virtual learning expert Cindy Huggett, you’ll learn what’s new in virtual training and five recent trends impacting it. There are plenty on tap this month!

Free 65

Free Brandon Hall Compliance Training Adobe Captivate 65

Training Orchestra

DECEMBER 18, 2023

So, how can telecoms training managers better manage L&D initiatives to both satisfy company goals and increase customer satisfaction? Zippia projects the technician job growth rate to increase 8% between 2018-2028, with close to 71,000 openings across all technical roles.

Business 64

Business Training Train ILT 64

learnWorlds

MARCH 30, 2022

Since the outbreak of the global pandemic, customer education has become a hot topic of discussion, and for a good reason. Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum. CE/CX (Customer Experience) global events.

Expert 52

Expert Custom Education Summary 52

Limestone Learning

OCTOBER 31, 2017

Lack of support from the people around us has shown to decrease work effort, time spent at work, customer service, quality, and commitment, while at the same time increasing worry, frustration, avoidance, and ultimately turnover. using the acronym S.U.P.P.O.R.T. Haber, Ph.D.,

Free 41

Free Brandon Hall Compliance Training Webcast 41

Continu

NOVEMBER 28, 2019

According to the 2018 Global Talent Trends study by Mercer, the findings boil down to three main points. Plus, you can offer a customized learning program to fit everyone’s unique learning style. . So what are the latest trends in learning strategies? To answer that, let’s take a look at what employees truly want.

Learning Strategy 52

Learning Strategy Compliance Training Strategy Training 52

CLO Magazine

JUNE 28, 2018

The Society for Human Resource Management’s 2018 Annual Conference and Exposition, held June 17-20 in Chicago, included various leadership, learning and development sessions where speakers discussed the need to continue evolving workplace culture. ” The 2018 conference boasted its highest attendance ever.

Policies 57

Policies Diversity Training Social Networks Facebook 57