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Becoming a Learning Culture: Competing in an Age of Disruption

The Performance Improvement Blog

Social media allows restaurants, hotels, airlines, and travel services to market directly to us based on our personal interests. Apps give us car services and meals on-demand – no waiting. These services are competition for established companies and are changing the industry and guest expectations.

Culture 178
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Beyond the status quo: how enlightened CLOs can enable true employee readiness

CLO Magazine

Not only does a legacy approach overlook the critical, bottom-up insights that come from employees such as those in customer service, sales reps and marketers working on the front lines, it stifles collaboration among those employees as well. 5 Capabilities of an Enlightened CLO.

Agile 79
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Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

An engineer in a prototype department of a manufacturer learns how to operate a 3D printer. Cross-functional team members in a marketing firm learn how to run their project meetings more effectively. A hospital learns how to put the “wow” in customer service. Learning breeds learning and success breeds success.

Roles 207
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Learning 2014: Mobile and Social Opportunities

CLO Magazine

Learning leaders believe they have passed through a difficult period and that the improving economy has caused a change in business expectations. One CLO said, “I believe the country is on the right track and the worst of economic issues are behind us.” Another CLO said competencies are weighted for hiring and promotions.

Mobile 78
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Shining Light on The Dark Side

CLO Magazine

I have worked with executive education organizations to build feedback into experiential learning or action learning projects, which can be particularly valuable.”. State Farm Insurance CLO Carra Simmons said self-awareness is a huge component to helping leaders reach their full potential. “No

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Growing a Model for Leadership

CLO Magazine

Mindtree, an IT consulting firm founded in 1999 in Bangalore, India, by a group of 10 IT professionals, now employs more than 16,000 workers who provide e-commerce, cloud computing and digital transformation services from 43 offices in 17 countries, including a U.S. Or they can mentor a start-up. headquarters in Warren, New Jersey.

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Eight Ways Learning Impacts Succession Planning

CLO Magazine

Some aim to expand into new countries, while others strive to renew their commitment to customer service or make greater advances in technology. “For example, we assign them projects to deepen their exposure to business challenges or a mentor with strengths from which they can learn.