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Do IT Right The First Time (3 Application Security Tips)

KMI Learning

Creating, developing and building a secure application doesn’t give us much room for error. Companies that can afford to often solve the problem of application security by throwing money at it. Test, test, and test the security of every application.

Docebo powered by AWS: keeping you secure while you learn anywhere

Docebo

At Docebo, we’re focused, first and foremost, on creating and delivering a cloud-based LMS that our customers love. A cloud LMS stores a ton of data though, and not only do we want you to love the product itself, but we want you to feel secure using it. What are the advantages for Docebo customers having implemented the solution on AWS cloud infrastructure? Is the AWS Cloud secure? Plus, you pay only for the services that you use.

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How to Prepare for Active Shooters in the Workplace

CLO Magazine

Numerous crisis consultants and security firms have recently entered the L&D world to help prepare and train employees for an active shooter situation in the workplace, and not without reason; 2017 broke the record for the most mass shooting deaths ever recorded. According to Covenant Security Services Vice President James McGinty in a 2016 NPR report , 75 to 80 percent of businesses are looking to do some type of active shooter policy procedure and training.

How to Build Better Customer Service in Retail

GoConqr

“We are moving beyond just selling products to being the brand customers rely on to make their lives simpler and more meaningful as they save money”, explains McMillon. “We’ve a better place to work and shop” With this investment, Wal-Mart significantly improved customer service in all of its stores and, consequently, increased total sales in the coming years. The mantra “Customer is King” is a glaring truth.

The 5 Most Essential LMS Security Features

TalentLMS

Whether you’re doing online corporate training or selling commercial training courses, the security of your eLearning portal is something you should take very seriously. In this post, we examine the five most essential online security features and explain how they apply to your LMS. LMS security features to demand from your eLearning vendor. Security capabilities. In a few weeks, companies will be liable for security breaches under European law.

Delivering Online Training Securely

Mindflash

Moving your training online can dramatically reduce your costs and make training more convenient and enjoyable for your trainees, but it can also introduce concerns about security. At Mindflash we take security extremely seriously and have gone to great lengths to protect all our customers’ content and ensure their training materials are only accessed by their trainees. We have taken a multi pronged approach to security. Physical Security.

Scale Your L&D Organization in the Moment of Need with Managed Learning Services

InfoPro Learning

Here, we’ll discuss the evolution of employee development and how managed learning services can keep your L&D engine at top speed as your organization grows. Enter Managed Learning Services. Managed Learning Services , or training outsourcing, as we all know, is the process of obtaining L&D products or services from an outside supplier. Why Use Managed Learning Services to outsource L&D?

4 Top Advantages Of Utilizing Managed Learning Services For An Organization

G-Cube

Thus, an increasing number of organizations are outsourcing their Learning and Development needs to professional organizations which offer Managed Learning Services. One of the main advantages of this is to secure a professional and custom-created approach to address training needs. With Managed Learning Services, organizations can focus on their core activities , instead of finding suitable activities for each training course.

How Is Digital Transformation Shaping Customer Experience?

Talented Learning

Today we feature insights about customer experience from Daniel Newman , Principal Analyst at Futurum Research and CEO of Broadsuite Media Group. Some organizations assume that digital transformatio n is about efficiency – saving time and money, beating competitors to market or snagging customers with fancy apps. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.

How Uber Eats uses EduMe to retain and keep couriers active on their app

Edume

Related: 5 Vital Tips for Keeping the On-Demand Workforce Safe During Coronavirus So what efforts can you make to better retain couriers, and keep them active on your app? Video activates over 50% of our brains , and we are able to process visual information in just 250 milliseconds.

Why Higher Education Institutions Need an Education Services Company

Hurix Digital

This lays the emphasis on the urgent need for partnerships between higher education institutions and education services companies to bring innovation into the higher education system. The main aim of the companies in the educational services sector is to – Redefine education with a dedicated focus on understanding the present and future barriers to education. 6 reasons why the higher education institutions need an education services company.

To Improve Your Customer Service, Start With Your Employees

Everwise

The experience a customer has with your company, positive or negative, has immense power over your business. In fact, seven out of 10 consumers will spend around 13% more money with a company that provides a top-notch customer experience. But how can you most effectively improve customer satisfaction? The power of happy employees engaging positively with your customers is hard to ignore. How Employee Experience Impacts Customer Experience.

Why And How You Should Educate Customers On Your Products

TalentLMS

But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. This is despite companies (especially software vendors) releasing more technologically sophisticated and innovative products that can sometimes leave customers scratching their heads. The simple fact is that new and exciting products require new knowledge and skills from customers.

Security for WordPress Websites with Kathy Zant from Wordfence Security Plugin

LifterLMS

Learn about security for WordPress websites with Kathy Zant from Wordfence security plugin in this episode of the LMScast podcast with Chris Badgett of LifterLMS. Kathy shares her story of entering the WordPress security space and several tips and tricks for online course creators to help protect their platforms. Security is incredibly important. Whether they’re selling courses or services, the website is the linchpin in keeping that system functioning.

A Comprehensive List of the Best AWS Migration Tools and Services

Hurix Digital

If you’re also considering migration of your data from local data centers to the cloud or planning to shift to another cloud partner (if it is already on the cloud), Amazon Web Services (AWS) is one of the best options offering the latest cloud migration tools and services.

Maximize Your Learning Platform’s Potential With These Integrations

Docebo

To link up your talent acquisition efforts with your learning activities, your learning platform must have an integration with your HCM / HRIS solution. In addition, you have the potential to sell and manage customer training all within your CRM system. When it comes to customer training and partner training , you don’t want anything to inhibit your learners from accessing information, especially something as simple as payment.

Advantages of Custom Learning Content Over Off-the-Shelf Courses

Hurix Digital

The agent then asks you more questions to better understand your requirements and suggests a customized package covering Paris, Rome, and Florence, which is more or less within your budget. Now, this ‘customized’ package turns out to be your perfect dream holiday. Activity.

The case of Free SSL for custom TalentLMS domains

TalentLMS

One of the most important, albeit technical, improvement introduced in the latest TalentLMS release is the free SSL for custom domains. The best way to avoid this threat is to submit data over a secured communication channel known as Secured Socket Layer (SSL). SSL Certificates, sometimes called digital certificates, are used to establish a secure encrypted connection between a browser and a server (website).

eLearning Review: A Module for the National Security Arena

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS eLearning Review: A Module for the National Security Arena by Jim on October 15, 2010 in Reviews , eLearning Most of the eLearning modules we design here at Dashe & Thomson are aimed at the corporate audience. My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service.

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eLearning Review: A Module for the National Security Arena.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS eLearning Review: A Module for the National Security Arena by Jim on October 15, 2010 in Reviews , eLearning Most of the eLearning modules we design here at Dashe & Thomson are aimed at the corporate audience. My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service.

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Key Benefits of Managed IT Services for Business

Learnloft

Managed IT services can support the business by supporting their entire technology environment, including infrastructure, platforms, software, network, and more. Customers can customize managed IT services by paying only specific management services each month, such as desktop and network management, application management, remote support desk management, backup and disaster recovery management, analytics and project management. Provide Security.

Trust (Why is Trust so Important for Application Development?)

KMI Learning

We want to believe that the product or service that we create and provide can, in fact, be relied upon to do what we want it to do safely and securely. Trust in our product or service is a basic key to success. But when it comes to cybersecurity and our applications , these pesky statistics really make our skin crawl: 419 million records of Facebook users – 20% of their customers – were exposed in 2019 because of a vulnerability.

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Do You Use Training as a Security Blanket A Systems Approach to Improving Performance

Training Industry

I’d like to conduct a team-building activity and a course on customer service to help improve performance.” Whether the training is developed in house or is outsourced, it’s a tangible solution that leaders hold on to like security blankets. I’m not proposing to completely snatch the security blanket. Going back to the leader’s request for team-building and customer service training, note that she’s concerned with productivity and used the word “slipping.”

How big data changes the training scenery

Matrix

Until recently, the more data a business had — about how to improve their product/service, about the competition, about new technologies — the better their chances to be successful. A cloud-based LMS can store an impressive amount of data on all the learning activities of each user. Managers and instructors need all sorts of reports: course status, course completion, module progress, proficiency coverage, missing work, assessment grades, learner activity, and so on.

Why ‘Workforce Success’ is the new Customer Success

Edume

A brief history of Customer Success By now you are probably familiar with the term ‘Customer Success’. And if you aren’t, let us bring you up to speed… The concept arose in relation to a problem, which was that Software as a Service (SaaS) companies - think: Trello, DropBox, Salesforce - were facing high sign up to low renewal rates. They put two and two together to realise that bringing new customers in couldn’t be where the story ended.

3 Critical Questions To Ask A Learning Technology Vendor

Docebo

IT’s concerns lie within the technical infrastructure of the solution, including system maintenance, integrations, security, plus how it would cooperate with existing IT systems. Most state-of-the-art learning platforms are Software as a Service (SaaS) solutions. This app lets you get access codes to recall the API from your learning platform and activate the single sign-on (SSO). How Does it Address Compliance and Security? Security policies.

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DiscoverLink Recognizes Loyal Customers with 2019 Client Appreciation Awards

discoverlink

Last week at DiscoverLink’s client conference, LinkUp , co-founders John Poulos and Jeff Tenut honored seven of their long-standing clients with Customer Loyalty Awards. Ted’s Montana Grill is a DiscoverLink Talent learning management system (LMS) user, utilizes custom content , and licenses courses from DiscoverLink’s Content Library , which replaced 20 instructor-led courses. Ivar’s Restaurants has since added Workplace Security Awareness.

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Aligning L&D with Business Goals: Financial Services

Watershed

In this part of our Business Goal Alignment series, we focus on several industries and how L&D program alignment applies in each scenario—starting with banking and financial services. In the world of banking, insurance, and other financial services, L&D needs to support more than onboarding and compliance training. Areas such as fiduciary standards, ethics, and information security also need to be addressed. 2) Protect market share by focusing on customer service.

With a little help from our friends: the services we use to build our business

TalentLMS

In this post, we’ll have a look at a non exhaustive list of tools, products and services that our various teams use to get their work done. Their service understands developers needs — and that shows in every possible way. Our “hybrid” hosting environment blends Rackspace with Amazon’s S3 for long term storage of customer files. We opted for S3 due to its combination of low cost, security and flexibility.

Game On: Training Employees To Battle Cyberattacks

The Game Agency

Information security company Shred-it found that 47% of business leaders blame human error and negligence for their security breaches. Recently, Intuit set out to teach 3,000 employees its latest set of security protocols. The game allows each player to learn about Amazon Web Services (AWS) security protocols. PwC’s Game of Threats is a great example of a game that has been built once and sold dozens of times. • Build a custom game.

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3 Best Practices of Training Customers through E-learning

CommLab India

It is well-said that the customer is the king of a business and that’s why it’s very important that we engage our customers effectively and make them aware of our products, services, and the benefits of using them. Customer training is essential for customer satisfaction and business growth. Organizations worldwide are increasingly investing resources to train their customers on their products and services.

7 Effective Ways to Combat eBook Piracy in Publishing

Kitaboo

As the publishing world continues to grow with increased penetration of the eBook market, maintaining content/IP security and preventing piracy becomes the topmost challenge for publishers to deal with. eBook protection is a method of applying robust security controls to an eBook to safeguard the rights of the publisher in terms of who is entitled to use the eBook and whether or not they are allowed to download, copy or obtain printed copies. Use Secure Digital Files.

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How Game-Based Learning Can Help Employees Embrace Change

Lemonade

This has caused organizations significant challenges because they need to re-think daily tasks to keep health and safety at the top of mind while still maintaining positive customer experiences. Roleplay customer interactions with a mask on or behind a plexiglass barrier.

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8 Essential Skills for Managers (in Food Service, Retail, and Beyond!)

OpenSesame

As a manager, it is important that you are prepared to take on leadership and control the chaos that is busy nights and impatient customers. As someone employees go to for questions and customers ask for to solve problems, you are responsible for conveying your authority in your tone of voice, the clothing you wear, and how you interact with customers. Active Listening. There will be conflict between employees and between customers. Security Awareness.

eLearning at scale: 8 LMS features for large enterprises

eFront

Fortunately, securing enterprise systems is not the arcane art that it was in decades past. Things like 2-factor authentication (2FA), access control privileges, SSL support, password rules and expiration policies, and all sorts of secure coding techniques to thwart hacking attempts (XSS, CSRF, and SQL-injection prevention, etc). and adds support for “21 CFR Part 11”, the US Federal Government standard for secure and reliable electronic record storage.