Customer Engagement Metrics: What Marketers Can Teach Learning Pros

Talented Learning

Today we feature engagement metrics advice from Laura Patterson , President of VisionEdge Marketing. Why Do Engagement Metrics Matter? In other words, according to Gallup research , engagement metrics matter. 3 Powerful Engagement Metrics. Truthfully, there is no magic one-size-fits-all metric. However, we do recommend that customer-focused professionals consider three broader engagement metrics. How to define and interpret relevant metrics.

Top 10 Association LMS Features – 2020 Edition

Talented Learning

Prior to 2020, many associations relied heavily on in-person tradeshows, seminars and on-site training because they were historically popular offerings for both the association and the member. Many associations are discovering they are now behind their for-profit competitors.

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LMS Selection: 7 Features Associations Need

Web Courseworks

Association members grow and change over time, and their needs grow and change with them. Unless the association addresses these changes, members won’t see the value of their membership. But how do associations accomplish this? Through a learning management system (LMS). Learning management systems have taken over how associations distribute and generate revenue from their professional development materials.

Association Learning System Rankings

eLearning 24-7

The Association market is by far, IMO, one of the top three markets, that as a vendor, you should be in. In the past, I’ve always listed the association mkt within the B2B/Customer Education, because it does fit nicely within. Before diving into the rankings and the explanation on this new approach to rankings, here are some interesting factoids about the association space. There are Professional (which most folks are aware of) and Trade associations.

Developing a Results Driven Curriculum

are the associated symptoms? XYZ Fire Association is a network of. The association’s mission is to provide. How are your other metrics? Or drop us an email at: Innovative digital learning | LMS solutions | Off the shelf learning resources | Consultancy WE’RE.

Learning metrics: Can they show that your training is failing?

eFront

You already know that learning metrics are important. But collecting these metrics is just as important as the ability to read the story they tell. Why you need to dive into learning metrics. 5 learning metrics that can tell you if your training is failing.

How Can Associations Improve Member Education? Ask a Learning Tech Analyst

Talented Learning

In this environment, you’d think associations would be bursting at the seams with participants in member education programs. Not surprisingly, a 2018 survey of more than 1000 association members confirmed that career development is now the primary reason why most people join associations. However, only 53% relied on their association for those educational experiences. How can associations reverse this trend? What does this mean for associations?

4 Ways to Ensure Association Membership Renewal in 2020

Blue Sky eLearn

Many people join associations to meet other professionals in their field and take advantage of valuable networking opportunities. By focusing on digital engagements and online opportunities, your association can still provide value to your members.

3 Tech-Powered Tips to Improve Your Association’s Events

Web Courseworks

When it comes to your association, successfully managing your event programming can be a major challenge. Pulling off an excellent association event takes time, effort, and expertise, and it’s no wonder that organizations like yours look toward tech solutions for ways to make this process easier. Luckily, with the right tools, your association can make major improvements to your event management strategy. Managing eLearning Blog Association eLearning elearning LMS

Podcast 36: How to Deploy B2B2B Certification Rapidly – With Ha Nguyen McNeill

Talented Learning

Join us as we discuss the thorough yet rapid selection and deployment of a complex, business-to-business-to-business (B2B2B) LMS to drive BSA’s new online “ SAM ” certification for enterprise software professionals. We wanted an LMS that can integrate with a CRM system.

Learning Measurement: Top Tips From Industry Experts

Talented Learning

learning measurement Learning strategy LMS Business Case analytics business impact of learning data integration extended enterprise training learning ecosystem learning metrics LMS LMS ROI LRS reporting training impact training performance training ROI xAPI

Retail Enablement – Empowering Sales Associates for Better In-store Service

Zunos

It does this by: Helping retail sales associates get access to the latest product content right from the floor. This, in turn, helps associates be more helpful, attentive, answer customer queries quickly, and close deals faster. The Best Enterprise LMS 2.0

Podcast 35: How Advanced Reporting Transforms Training – With Tamer Ali

Talented Learning

Within only a minute, these executives could view the latest key metrics. As a consultant, I help organizations define their LMS requirements. What will this help you do that you’re not doing right now with the LMS?” 5 must-have metrics for every executive dashboard.

What makes an Association Education Program Successful?

WBT Systems

There is an association for every profession, trade, and interest. In the United States alone, there are tens of thousands of associations and non-profit organizations working to support, develop, and advocate for their respective members and industries. Many of these associations offer some form of professional development, continuing education, or training to both members and non-members, and increasingly this includes an online learning element.

Let Go Through BPO for eLearning

Web Courseworks

BPO: Managing Services & Association eLearning. Associations love their members. So, associations strive to provide those opportunities to their members. However, many associations are starting to recognize that while members are central to their functions, the deployment of professional development is not an association’s core business. How does that work for associations? So, the association hires experts to provide the services to fill that need.

Where the Corporate LMS Market is Heading (2022 and up)

eLearning 24-7

” By now, you are thinking, “Oh, he is about to say the LMS market is finished, OR that they are dinosaurs doomed, and thus us naysayers have been right all along,” sorry to disappoint, but no, no, and no. Features ubiquitous in the LMS market are appearing as well.

LMS Innovation: Where’s the Value?

Talented Learning

If you follow my writing — even casually — you know how excited I am about the direction of LMS innovation and its ability to help organizations create business value. Unlike those who think learning management systems (LMS) are largely irrelevant or are back office systems, I see tremendous value and potential everywhere I look. That’s where modern learning technology is thriving, making a measurable difference and where LMS innovation is rampant.

Association Learning Blogs: Most Popular of 2016

WBT Systems

As we approach the end of June, and with a little inspiration from last week’s blog on Reflective Learning , we thought it was a good time to look back at some of the most popular association learning blogs of the first half of 2016. Retention is one of the most critical metrics for associations and membership organizations today, but what benefits truly increase value for association members and ensure they renew their membership?

LMS Plugin, Membership Plugin, or Both?

LearnDash

Assuming you are going to self-host your WordPress site, you will ultimately face the following decision: Use a WordPress LMS like LearnDash. Using an LMS Plugin (Only). Our LMS will protect your content without the need of a membership plugin. Using LearnDash, a shopping cart product can be associated with many courses which allows you to create various bundles. There are some situations when using an LMS plugin isn’t necessary.

Got LMS Implementation Questions? Ask a Learning Tech Analyst

Talented Learning

Today, let’s move to the next step – LMS implementation. Choosing an LMS isn’t the end. Here’s how… Ask Me Anything: About LMS Implementation. 1) How difficult is LMS implementation, really ? LMS implementation is generally much faster, cheaper and easier than it was a decade ago, thanks largely to the massive shift toward cloud-based applications. A decade ago, the LMS space was defined by a handful of well-known employee learning platforms.

2020 LMS Trends: An Analyst’s Extended Enterprise Learning Predictions

Talented Learning

But which 2020 LMS trends really deserve your attention? But now, let’s start with the issues and opportubities at the top of my watch list… 2020 Extended Enterprise LMS Predictions. For years, fresh variations on an LMS theme have been popping up in every imaginable niche.

Is Your LMS License Model Misaligned? How to Avoid Costly Mistakes

Talented Learning

Making Sense of LMS License Models. Throughout the last month, I’ve reviewed 12 RFP responses for 3 different LMS business scenarios: association learning, commercial training and corporate channel/customer education. These buying organizations are working with us as LMS selection consultants to define their learning technology requirements, identify the best vendor options and then conduct a formal proposal-based buying process. But what can LMS buyers do?

LMS or LXP – Confused?

eLearning 24-7

not suppliers), on what they are seeking in a learning system, often noting the LMS and an LXP. Some are unaware or unsure what exists in an LXP, which creates added confusion and leads to the mythical hybrid LMS/LXP. Sure a vendor can say we are an LXP, but a LMS too or vice versa. Part of the problem is that many LXPs are adding features to make themselves an LMS, but still pushing the narrative we are not an LMS. Coaching – LMS leads big here.

Continuing Education Providers: What’s Your Recipe for LMS Success?

Talented Learning

Associations , commercial training companies, academic institutions, and subject matter experts everywhere are competing for their slice of today’s lucrative CE pie. If you want to dig right into my “LMS essentials” for continuing education providers, feel free to jump to the list below. What Role Does an LMS Play in Continuing Education? Both kinds of LMS are designed to manage content and learner-related information. Need Proven LMS Selection Guidance?

Interview with a Veteran LMS Administrator

Web Courseworks

Connie is the Director of Student Services at the Credit Union National Association, otherwise known as CUNA. She has performed all of the roles related to an LMS administrator, including handling all the general LMS functionality and setup needs for member credit unions, as well as handling all upgrades and related projects. Connie also maintains all ongoing relationships with CUNA’s LMS vendor. Connie utilized what I would typically call a “corporate LMS.”

What Factors Are Shaping the LMS Market? 2018 Learning Systems FAQ

Talented Learning

As an independent learning systems consultant , I’m often asked to share my opinion about what’s happening in the LMS market. At that time, I promised to share additional thoughts about what these trends mean for LMS buyers and sellers. Keep in mind that I view the LMS landscape through an extended enterprise lens. Regardless of whether you’re an LMS buyer, seller or user, I hope you’ll find this Q&A helpful.

SaaS LMS: Everything You Need to Know

LearnUpon

Thanks to its versatility and flexibility, one L&D tool that stands out from the rest, is the learning management system, or LMS. An LMS enables you to create, manage, deliver, and measure learning all in one centralized system. What is a SaaS LMS? Benefits of a SaaS LMS.

Is Your Cloud-based LMS the Ideal Platform to Train Employees?

Your Training Edge

The best way to provide this opportunity is through integrating a Learning Management System (LMS) within the organization. However, organizations often find themselves with the dilemma of choosing between a cloud-based LMS or an installed solution. With majority of companies shifting towards cloud-based LMS, the question of whether this is the ideal platform to train employees becomes essential. Cloud-based SaaS LMS Explained. Benefits of Cloud-based SaaS LMS.

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

In this case, by the time I engage with a vendor, I’ve got everything laid out, so we can replicate it in an LMS and take it to the next level. Metrics. What accounts are they associated with? Watch our on-demand webinar: The Competitive Advantage of an Externally Facing LMS. And when customer education is a top priority, it pays for organizations to choose an LMS designed specifically for that purpose. Need Proven LMS Selection Guidance?

Looking for an LMS? Here’s how to tell if it’s good, better, or best.

Docebo

If we stick with this “learning’s a journey” metaphor, then your learning management system (LMS) is the vehicle. Does your LMS put employees in the driver’s seat? (Or Unfortunately, no single LMS platform will be a perfect fit for every organization.

LMS RFP Tips: How to Find Your Best Learning Technology Fit

Talented Learning

Is the LMS RFP a Necessary Evil? Either way, it’s usually foolish to buy an LMS without one. The LMS RFP has developed a bad reputation because it is easily misunderstood. Over the past two years as an independent LMS selection consultant, I’ve helped dozens of buyers use RFPs to buy the best solution for their organization. What is an LMS RFP? An LMS RFP focuses specifically on learning management system (LMS) software selection.

RFP 76

Extended Enterprise LMS Buyers Companion – 2019 Edition

Talented Learning

If you’re familiar with Talented Learning, you know we’re fiercely independent consultants focused on one goal – to help you choose the best extended enterprise LMS for your needs. EXTENDED ENTERPRISE LMS AUDIENCES. Recently, we helped association leaders answer that question with a special “LMS Buyers Companion” post, filled with free resources for continuing education providers. 3) How does a modern LMS support franchise success?

Looking for an LMS? Here’s how to tell if it’s good, better, or best.

Docebo

If we stick with this “learning’s a journey” metaphor, then your learning management system (LMS) is the vehicle. Does your LMS put employees in the driver’s seat? (Or Unfortunately, no single LMS platform will be a perfect fit for every organization.

Continuing Education: Will You Sell More CEUs With an LMS?

Talented Learning

Let’s look first at what’s happening in today’s continuing education market and then let’s talk about factors you should consider when selecting a CEU-friendly LMS. For-profit training companies, associations , academic institutions, corporations and even entrepreneurial subject-matter experts all create, sell and deliver continuing education content. CEUs Meet Employee LMS: Oil Meets Water? Should You Move to a CEU-Focused LMS?

How does an LMS save your time so that you can train better?

Your Training Edge

Among many benefits of using a LMS software , one that stands out is of saving time. This is also done to prepare for specific mandatory training, and this is where an LMS may help in saving much time for the L&D department. So how does the LMS save your time so that you can train your employees better? How to Save Time by using the LMS? LMS typically have course guidelines or frameworks in place so that the trainers may create their courses in a particular format.

RIP Old LMS… Say Hello to the Next-Gen LMS

Paradiso

Is your current LMS giving you nightmares? You say east and your LMS goes west? No matter how much you try, your LMS never justifies its presence in your organization. You keep racking your brains to get the best out of the fossil aged LMS, and it keeps enfeebling with every single passing day. And to make things worse, you’re not even sure whether or not, your LMS is outdated. When there is No LMS…. Hence, let’s admit it, organizations need an LMS!

LMS Technology Trends: Why Focus Is The Next Big Thing

Talented Learning

As I get deeper and deeper into the industry, I’m more convinced than ever that “focus” is the key LMS technology trend of today’s winning vendors. Unfortunately, it is too easy for LMS vendors and buyers to get lost in the “me too” feature race and fail to see the forest for the trees. After rereading, I decided there was no need to continue writing but rather share the conversation because a year and dozens of LMS reviews later, it is still very valid.

Interview with a Veteran LMS Administrator

Web Courseworks

Connie is the Director of Student Services at the Credit Union National Association, otherwise known as CUNA. She has performed all of the roles related to an LMS administrator, including handling all the general LMS functionality and setup needs for member credit unions, as well as handling all upgrades and related projects. Connie also maintains all ongoing relationships with CUNA’s LMS vendor. Connie utilized what I would typically call a “corporate LMS.”

Learning Management System – LMS

Ed App

What is an LMS? . LMS stands for Learning Management System. An LMS typically has the following components: On-demand, Cloud-based course content (educational and/or training) for any time, any place learning. Instructors and learners have access to the LMS whenever they wish.

Why You Don’t Need Custom LMS Development (And What to Use Instead)

Zunos

Many companies have learning or training requirements that simply don’t work with an off-the-shelf LMS. The exact reasons for this vary from company to company, but the symptoms are always similar: Employees struggle to use the LMS, so they don’t accurately track their progress.