From the Coleface

12 performance consulting questions for L&D

From the Coleface

What is the budget? Whether you use 5Di, ADDIE or another model for learning design, here are the 12 questions I’ve found most important to ask at the start of a learning and development project (and validated with my network via LinkedIn): 1. Who is the target audience? total numbers and segments) 2. What would success look like? evidence/metrics before and after) 3. How can we measure success? Who (if anyone) demonstrates the target behaviour? What has been tried so far?

How would you design learning with an unlimited budget?

From the Coleface

Recently I was given what many instructional designers would consider the best brief ever: there’s unlimited budget, there’s no major urgency, just come up with something innovative and interesting. There had to be a catch, and there was - it’s one of the dullest compliance topics imaginable for people in the insurance industry. After the shock had worn off, I felt a mix of elation and fear.

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Learning objectives are like metadata – useful but best left unseen

From the Coleface

An update on a post about learning objectives which attracted a healthy amount of support and debate: refinements to that position and what it means in practice for learning designers. One of the richest compilations of high quality thinking is Will Thalheimer’s.

Why the time is right for self-managed learning

From the Coleface

As the pressure for L&D to do more with less budget continues, improving learners’ capacity to self-manage learning will result in more workplace transfer of learning and hence return on L&D investment. In 1990 Peter Senge published “ The Fifth Discipline ” , giving a compelling vision of how companies could transform into learning organisations. The ideas chime with many L&D professionals, but adoption by business has been patchy.

Immersing the Curious Mind in VR: Why You’re Missing Out on Proven ROI!

Speaker: John Blackmon, eLearning Brothers CTO, CenarioVR® Creator

Join John Blackmon, eLearning Brothers CTO and creator of the award-winning VR course builder CenarioVR®, to find out why organizations choose immersive learning and how they've used innovative approaches.

Let’s focus on the learning (with a little help from Cynefin)

From the Coleface

The way that the budget and approvals process works in most organisations is that a learning designer is typically presented with a fait accompli e.g. “We’ve got 45 minutes of learner time to get our learners from A to B.” I enjoyed a day out at the Learning Technologies Summer Forum yesterday. Like many conferences, there was no shortage of vendors trying to broadcast how their offering is the panacea to organisations’ performance problems.

Is Enterprise search the answer to L&D’s interruption problem?

From the Coleface

Get on board: somewhere in your organisation someone is already considering Enterprise search and committing budget to it. How easy is it to find the information that you need for your job within your organisation? Probably a lot more difficult and frustrating than using a search engine to find public information…. My prediction for 2014 is that this is the year that smart organisations will take significant steps to narrow this gap in user experience.

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Chain of fools

From the Coleface

So they give a budget to L&D. So they think “let’s make this into e-learning” They give the budget to an e-learning company. I chose the title for this blogpost because I like the tune , not because I wanted to offend… Anyway, here’s a chain of events that’s been played out in hundreds of organisations.

Don’t waste your budget on a magic bullet

From the Coleface

In a time of rapid change and economic uncertainty it can be more difficult to make the holistic/ process approach work, but the rewards for doing so are that L&D budgets can potentially go much further. In October’s TJ, Tim Drewitt wrote an interesting article about the transfer of learning in the workplace.

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Beautiful data, frightening conclusions

From the Coleface

In the UK Budget 2014/15 central government spending was forecast to be £648b. In the Budget, the Government’s required addition to borrowing was £84b, funding an overspend of 13% for the year. I have no problem with a Government overspending in some years if this is balanced over the economic cycle, however it seems bizarre that we have ended up in a place where debt interest of £53b eclipses the defence budget of £38b.

How to Build the Ideal HR Team (with Limited Time, Budget and Resources)

Building the ideal HR team doesn’t happen overnight—especially when you have limited time, budget and resources. But our new guide can give you advice on where to start and key focus areas you need to know. Download our guide today!

21st century Learning Management Systems

From the Coleface

an internet paradigm), or do the budget holders have the real power? (an An interesting day at the eLearning Network on 25 Sept where the focus was Learning Management Systems. One of the themes was the way that websites that we consume in our leisure e.g. BBC, Amazon set expectations of functionality and look & feel for other web-based systems that we use. So what’s next in the LMS world?

e-learning on the up in professional services

From the Coleface

Budget cuts have moved the goalposts; it used to be a choice of “face to face training or e-learning”, increasingly it’s a choice between “work it out yourself or e-learning” This has driven up e-learning usage and consequently driven down scepticism. The trends towards firms becoming more global, security worries and travel budgets being slashed mean that more client and team meetings are being conducted by conference call/ video conference.

Content? or malcontent?

From the Coleface

”, let’s enter the kind of world where the starting point is “I have x budget to spend on engaging my audience with this subject, what’s the most effective way to communicate my message in an engaging & interesting way, that delivers change & performance linked to business results?” ” Spending your budget on 20 minutes of focused, engaging e-learning will ALWAYS be better than spending it on 60 minutes of e-learning waffle.

Formalising the informal?

From the Coleface

The more critical question is, do you feel politically brave enough to make the case for increasing the use of informal learning when the budget that your salary comes out of might be put under yet more threat? There’s a popular myth in the learning industry that 80% of the learning that happens in organisations is informal whilst 20% is derived from formal learning interventions e.g. face to face courses and e-learning. Think about it.

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Based on a survey of more than 250+ external education teams, Skilljar has compiled this report on current trends including budgets, integrations, team structure, and more. In this report, see how companies across a variety of industries are building, optimizing, and measuring their training programs.

Calling all you customer service trainers?

From the Coleface

At a time of training budgets being cut further, good customer service seems like a way for companies to differentiate and therefore grab a larger slice of a shrinking pie. It’s funny how trends at the macroeconomic level sometimes fail to translate into microeconomic reality. Bearing in mind there’s a recession happening, you’d expect that companies would in general be far keener for business and therefore customer service would improve.

Mind the gap: culture vs. good practice

From the Coleface

However, you may want to spend some time exploring different approaches on a small scale as they may offer you creative ways of stretching budgets further and place you well to take advantage of the up-turn when it comes. In “Inside Learning Technologies”, Vaughan Waller writes an interesting article article about the gap between what he regarded as e-learning good practice and how accountants said that they wanted to learn.

Wii Fit and compliance e-learning

From the Coleface

Oh, and don’t forget (as Nintendo did n’t) a hefty marketing budget often helps… accountancy e-learning legalThis weekend we visited friends for Sunday lunch who had just got a Wii Fit. What impressed me most (apart from the chance to practice downhill skiing) is how Nintendo have taken the mundane and much avoided task of exercise and turned it into something fun, whilst making a good few quid along the way. So how can this inform compliance e-learning?

Advanced personal learning? Can we get solar power instead?

From the Coleface

Power and budgets are centralized. The National Academy of Engineering of the USA’s National Science Foundation, has released 14 “Great Challenges” , which includes a focus on “Advancing Personalized Learning” and others such as making solar power economical. I remember being 12 and trying to work out how you could generate electricity using the chemical reactions in photosynthesis.

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

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More e-learning benchmarking, vicar?

From the Coleface

Many thanks to those who made time to answer the questionnaires, and for feeeling confident to share some pretty sensitive data; I have even been able to calculate average e-learning budget per head as a result. I have recently completed the e-learning census of e-learning usage amongst the top 15 UK law firms. To find out more about the results, see the e-learning census.

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Why buying e-learning is like buying a fitted kitchen

From the Coleface

Although in real life I do dabble in the kitchen, for the sake of keeping the analogy afloat, lets assume that I am the budget holder and my wife is the user. My priorities as a budget holder are to control costs which conflicts with the user’s desire to have a highly personalised product which will enable her to learn/cook in a fun and easy manner.

Did the e-learning revolution flounder because the trainers carved it up?

From the Coleface

Is there a reasonable budget? I attended a Clive Shepherd webinar today and found that one of his early slides encapsulated what I’d been reflecting upon for a while. If a training identifies that learners need some learning content, it typically goes through the following process. Of course none of the enlightened L&D professionals reading this would think so simply. It’s a pretty flow diagram that I’ll reproduce slightly more prosaically here: Q1.

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Balancing the tangible with the intangible in e-learning

From the Coleface

games attract far larger budgets than e-learning ever has/will and hence look better). Still musing on the ELN Showcase back on 6 July about what clients are prepared to pay for when it comes to commissioning e-learning. Information Transfer won “E-learning Project of the Year” from the Institute of IT Training in 2007 “Best e-learning project securing widespread adoption” at the national E-learning Awards in 2006 for e-learning that they did for the Priory Group.

Build or Buy an LMS? How to Pick the Right Solution for Your Budget

BUDGET. When it comes to picking your next LMS that six-letter word is probably the most important part of the decision-making process. So, what are your options to get the best possible eLearning solution without breaking the bank? Build it or buy it. This guide from Lambda’s eLearning experts details absolutely everything you need to consider so you can pick the perfect eLearning solution for your organization and budget.