eLearning Brothers

MAY 16, 2017

Customizable Courseware is a fully designed and developed training package that includes the eLearning source files, classroom materials and PowerPoint presentations. Business Ethics. Managing Customers. Customer Service. Handling a Difficult Customer. Creative Problem Solving. Managing Risk.

Courseware 107

Courseware Harassment Training Blended Learning Custom eLearning Development 107

BrainCert

JUNE 19, 2023

Two commonly used tools in the realm of online education are video conferencing platforms and virtual classrooms. In this blog post, we will explore the differences between video conferencing platforms and virtual classrooms, helping educators make informed decisions about which tool best suits their instructional needs.

Virtual Classroom 52

Virtual Classroom Classroom Platform Video 52

Capytech

APRIL 28, 2021

How E-Learning Can Help Digital Transformation Initiatives in Your Business. Digital transformation is a crucial strategy for more and more businesses in the UAE and Saudi Arabia. It is essential if you want to remain competitive in increasingly challenging markets, and to meet the expectations of customers.

Digital 115

Digital Business Help Cloud Computing 115

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. These staff members are trained in the most effective ways to communicate with customers.

Case Study 91

Case Study LMS Customer Service Training 91

Infopro Learning

MAY 21, 2021

One of the most effective tools your company can utilize to improve customer experiences is your customer service training programs. Effective customer service training can significantly improve the quality of service your organization’s employees provide. Using a One-Size-Fits-All Approach.

Customer Service 418

Customer Service Services Custom Compliance Training 418

Paradiso

OCTOBER 24, 2023

Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. High turnover rates or a busy call center floor can make training challenging. Moreover, it includes a Virtual Classroom feature that connects with platforms like Zoom and Microsoft Teams.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

LearnDash

JANUARY 31, 2019

How valuable is online training for businesses, and how can they calculate ROI? Many businesses have ample need for more efficient training, whether it be for new hires, continued learning, or leadership development. However, there’s a good reason why online learning has proven to be such a popular choice with many businesses.

Compliance Training 153

Compliance Training Online Learning Business Online 153

eloomi

FEBRUARY 27, 2023

In this article, we will discuss the benefits of upskilling and reskilling your employees and how to implement the same within your business model. With the proper skills training, your employees can take on more complex projects and offer better customer service.

Business 52

Business Compliance Training Blended Learning Customer Service 52

The Learning Dispatch

SEPTEMBER 2, 2020

Before the pandemic response and reset to ‘work-from-home’ by organizations of all sizes and models, learning designers and HR professionals often struggled with how to take an existing, effective classroom training program and offer to learners online – or whether it made sense to do so at all. Would an online course be as effective?

Convert 52

Convert Lesson Personal Personalization 52

Infopro Learning

APRIL 3, 2023

Training and development have become more important in today’s fast-paced business world. With the right training delivery methods, businesses can ensure that their employees are well-equipped with the necessary knowledge and skills to perform their jobs efficiently and effectively. Billion by 2028.

Roles 221

Roles Blended Learning Training Train 221

LearnDash

FEBRUARY 16, 2021

Customer service training. Customer service is a difficult job. Most people only contact customer service when something has gone wrong, which often means they’re already in a bad mood. Working through a scenario can help them identify ineffective responses so that they can better satisfy customers.

Online Learning 194

Online Learning Online Customer Service Culture 194

Infopro Learning

MARCH 30, 2023

Upskilling and reskilling have become increasingly important in the BFSI industry as new technologies and changing customer preferences have disrupted traditional business models. These programs can be delivered through classroom, eLearning, or on-the-job training.

Industry 221

Industry Compliance Training eLearning Consultant eLearning Strategy 221

STRIVR

FEBRUARY 9, 2021

It’s no surprise that 97% of B2B technology buyers build a business case for purchase decisions. A business case is the best way to organize many stakeholders from various functional areas around objectives, expectations, and return on investment (ROI). The next step is to incorporate the data that supports your business objective.

Business 80

Business Metrics Virtual World Customer Service 80

Infopro Learning

NOVEMBER 21, 2023

They are entrusted with the responsibility of nurturing talent and enhancing skillsets to keep organizations competitive in a dynamic business landscape. They blend classroom lectures with digital materials and employ microlearning for more efficient training. This innovation is reshaping L&D approaches.

Teams 221

Teams Privacy Compliance Training Harbinger 221

Inquisiq

SEPTEMBER 13, 2021

That’s a question that you’ve probably asked if you’re a small or medium business. The answer is that many businesses of similar size are already using an LMS to gain a competitive edge. The good news is that most businesses can supplement (or replace) traditional instructor-led training with an LMS. “Why do I need an LMS?”

LMS 52

LMS Business Compliance Training Customer Service 52

KnowledgeAnywhere

JANUARY 1, 2023

What many businesses don’t realize is that cutting back on employee training can actually end up costing them more in the long run. Corporate training is necessary for any business that wants to ensure its employees can do their jobs effectively. It can help improve customer satisfaction. The cost of customer satisfaction.

Cost 52

Cost Skills Business Association Learning Management System 52

Fly Plugins

MARCH 26, 2024

Technology Conclusion In today’s fast-paced business landscape, employee training plays a crucial role in the success of any enterprise. It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. Healthcare & Medical Industry 2.

LMS 177

LMS Learning Management System Enterprise Compliance Training 177

OpenSesame

JANUARY 5, 2022

Instead it simply reduces the amount of time spent in a traditional classroom environment. A quick online course on handling an angry customer is great for an immediate need that can then be brought back to the customer service team to receive real-time feedback.

Blended Learning 52

Blended Learning Blended Business Offline 52

BrainCert

JULY 24, 2023

For retail companies looking to optimize employee training and development, an effective LMS can offer a range of benefits that can improve employee productivity, knowledge retention, customer service levels, and more. It is crucial for retailers to have their staff up-to-date on product knowledge and customer service skills.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Compliance Training 52

KnowledgeAnywhere

JANUARY 24, 2024

It's a software platform designed to create, distribute, and manage learning content and training programs for employees, partners, or customers. In this virtual classroom environment, you can store courses, track progress, and evaluate the effectiveness of your training initiatives.

LMS 97

LMS Learning Management System VLE System 97

Learning Pool

MARCH 17, 2022

Learning Pool, a leading global provider of elearning solutions, has partnered with Capita Government Services, providing its award-winning Stream Learning Suite to facilitate the rollout of digital learning to an audience of 4,500 learners. . About Learning Pool.

Streaming 98

Streaming Suite Virtual Classroom Services 98

Paradiso

NOVEMBER 17, 2023

However, traditional training methods like classroom sessions and workshops can be costly, time-consuming, and ineffective. With an LMS, insurance companies can: Create and deliver customized courses and content aligned with their business objectives and learners’ needs.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Learning Pool

JANUARY 3, 2023

Learning Pool has worked with a range of organisations to develop larger-scale learning programmes that combine traditional elearning modules with online resources, social learning and classroom workshops. Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies.

Blended Learning 98

Blended Learning Diversity Training Blended Providers 98

dVinci Interactive

JULY 20, 2015

Just as T-Mobile seeks to re-invent wireless service plans, David strives to re-invent training and performance support for their 22,000 customer service representatives. The T-Mobile Community provides informal learning and just-in-time information to help representatives effectively support customers.

Performance Support 100

Performance Support Virtual Classroom Performance Customer Service 100

KnowledgeAnywhere

APRIL 15, 2024

From setting clear objectives to aligning training with business goals, this guide offers a roadmap for training administrators, instructional designers, and HR professionals. Here’s how to ensure your training objectives are not just clear, but also aligned with the bigger picture of your business goals. Set up a SMART goal.

Track 52

Track LMS Compliance Training Expert 52

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. It can also be used to train staff in the beverage and liquor businesses.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

Capytech

JUNE 23, 2022

Training is important to maintain high standards of customer service, mitigate risks, and help organisations achieve their strategic objectives. Instead of turning up for a classroom-type training session, employees can complete the e-learning course at a time that best suits their schedule. Consistency.

Benefits 97

Benefits Compliance Training Privacy Security 97

The Learning Dispatch

APRIL 6, 2018

What are the benefits of converting classroom training to elearning? Advantages of elearning over classroom training. How to make sure you create effective elearning when converting from classroom training. Converting Classroom Training to Elearning, Transcript. Benefits of Converting Classroom Training to Elearning.

Compliance Training 40

Compliance Training Blended Learning Convert Classroom 40

BrainCert

JUNE 5, 2023

Whether you are an individual looking to upskill or a business aiming to provide training to employees, it is crucial to consider certain factors before selecting an e-learning platform. From compatibility and usability to cost and services, we'll explore essential factors to look for in an e-learning platform.

Virtual Classroom 52

Virtual Classroom Platform Association LMS Association Learning Management System 52

Instancy

MARCH 8, 2020

Standalone classroom is no longer the norm. Joe in Customer Service feels he can better handle customer complaints if he were better at communicating with the customer. Your learning business is unique. Learning ecosystems is not just a drawing but an implementation roadmap. Do good work!

Business 52

Business Portal Learning Portal SharePoint 52

BrainCert

DECEMBER 23, 2022

Sales training teaches salespeople the skills and knowledge they need to effectively sell products or services. This type of training can be provided in various formats, including classroom-based instruction, online courses, and on-the-job training. An LMS can be a helpful tool for providing sales training.

Sales 59

Sales Compliance Training Blended Learning LMS 59

Learning Pool

OCTOBER 27, 2020

Learning Pool is delighted to have partnered with the University of San Diego’s School of Business to offer a blended learning solution for classroom-based learning using the award-winning Stream LXP. It’s not all about the awards though.

Streaming 83

Streaming Blended Learning Blended Global 83

ReadyTech

JANUARY 24, 2023

A virtual training platform provides an ideal solution for businesses of all sizes. They are cost-effective, flexible, and provide a variety of benefits for both businesses and employees. In this article, we’ll take a closer look at the advantages of the virtual training platform and how to choose the right one for your business.

Platform 40

Platform Benefits Virtual Classroom Training 40

CLO Magazine

JUNE 2, 2023

The growing use of technology across job functions is designed to streamline processes, boost productivity, improve customer service and reduce costs. This is where leading businesses can help fill the tech skills gap. And it’s not just in tech-specific roles. In the U.S,

Skills 84

Skills Cyber Security Training Augmented Reality Education 84

OpenSesame

FEBRUARY 25, 2014

This long history of technology in the classroom has led to a number of adaptations in education, the most recent embodiment being the blended learning movement. In this approach, online learning does not replace face-to-face learning; instead it simply reduces the amount of time spent in a traditional classroom environment.

Blended Learning 82

Blended Learning Blended Business Ratio 82

Talented Learning

APRIL 24, 2018

And what kind of real-world business benefits come from using xAPI? KEY TAKEAWAYS: For extended enterprise professionals, measuring the business impact of learning programs is essential. The xAPI data standard adds value to this process by making it possible to link all types of learning activities with business performance metrics.

xapi 66

xapi Podcasts Podcaster Podcasting 66

Capytech

OCTOBER 15, 2020

Whether it is training on products, processes, compliance topics, or skills, e-learning does more than make the training function in your business more efficient and cost-effective. Here are the main areas where e-learning can help drive business growth, particularly in competitive markets. Improves the Recruitment Process.

Compliance Training 68

Compliance Training Strategy Customer Service Standards 68