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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. April 2019 Profile: Discover Financial’s Jon Kaplan. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services. Mike: We should also mention Liz Loutfi who also is one of our editorial team who works on CLO.

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After EI, DI?

CLO Magazine

That pretty much sums up our experience at Kaplan of working exclusively remotely this past year. EI’s success was partly due to the growing awareness that interpersonal skills and relationship building are fundamental to success in business, at an individual, team and organizational level. We thought we were prepared.

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Putting People First

CLO Magazine

When it comes to learning, Jon Kaplan truly understands the importance of emotional engagement. Kaplan finally confessed his secret to a classmate and got the remedial help he needed, but by then he had become “incredibly ashamed” and his academic performance suffered through grade school. You’re more engaged; it’s more interesting.”.

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Webinar Summary: A Practical Approach for Supporting the Modern Learner

Axonify

’ He went on to say that the business equivalent of an asteroid (see slide 6 below) is headed our way and if L&D doesn’t do something about it, they might face the same fate as the dinosaurs. . If you want to watch the full webinar recording, it can be found on CLO’s website. . Tweet this ).

Summary 100
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Webinar Summary: A Practical Approach for Supporting the Modern Learner

Axonify

’ He went on to say that the business equivalent of an asteroid (see slide 6 below) is headed our way and if L&D doesn’t do something about it, they might face the same fate as the dinosaurs. . If you want to watch the full webinar recording, it can be found on CLO’s website. . Tweet this ).

Summary 100
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Leave Learning to Employees, sort of

Jay Cross

CLO magazine November 2015. This article describes the CLO of Kaplan as he adapts to a world where employees can route around learning to find their own content. Learner-created content presents a challenge to CLOs: they want to control it. Kaplan set up a wiki that has proved very successful. By Kate Everson.

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Learning and Development in the Remote Workplace

CLO Magazine

How effectively can an e-learning module simulate the nuances in overcoming customer objections, conducting a performance review, managing conflict, or solving a complex business problem? Matt Flynn is executive director for instructional strategies at Kaplan U.S. Leadership and Professional Development.