Jay Cross

APRIL 20, 2010

T oday CLO magazine’s Deanne Hartley interviewed me for an upcoming story about micro-learning. In time, the words will migrate into the Working Smarter unbook. Working smarter is the key to sustainability and perpetual improvement. Knowledge work and learning to work smarter are becoming indistinguishable.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

CLO Magazine

FEBRUARY 28, 2018

In the 20th century, information became as important as materials, leading to what my friend and mentor Peter Drucker called knowledge work. People were no longer viewed as mere “hired hands,” and managers had to learn to encourage and inspire those who worked with them. In short, doing good is good for business.

Server 73

Server Leadership Behavior Reputation 73

CLO Magazine

JANUARY 11, 2017

The Financial Times-IE Business School Corporate Learning Alliance has released its 2017 predictions for learning and development. Learning leaders should expect providers to have business impact metrics already built into their programs. Then providers can better target solutions to meet customer needs and drive business performance.

Metrics 32

Metrics Augmented Reality Develop Diversity Training 32

CLO Magazine

AUGUST 29, 2018

For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. Insights have been referred to as the new currency of business, and today’s economy is often referred to as the insight economy. But how do you meet that challenge?

Informal 71

Informal Business Authoring Tools Score 71

Performance Learning Productivity

DECEMBER 20, 2013

Respondents represented a range of sectors and organisation types – financial services, oil and gas, healthcare, business services, industry, government and third sector were all included. The findings make salutary reading for any CLO, learning leader or L&D professional. Many, however, are either struggling or not coping at all.

Social Media 221

Social Media Attitudes Performance Support eLearning Consultant 221

Jay Cross

JULY 4, 2009

Articles: Get Out of the Training Business. Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. * Adopting new models of learning. Learning is woven into the fabric of every modern business.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Learnnovators

FEBRUARY 16, 2014

Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Each of these is driving changes in the way we understand that learning needs to happen. It requires a lot more than that.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Each of these is driving changes in the way we understand that learning needs to happen. It requires a lot more than that.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Jay Cross

DECEMBER 26, 2008

Forever Beta appears in CLO magazine. Peter Drucker said the purpose of business is to create and maintain a customer. Opening presentation at CLO Symposium in Orlando. Trios Trump Singletons appears in CLO. Adaptation appears in CLO magazine. Knowledge workers have replaced factory workers.

Social Networks 36

Social Networks CLO Mash-up Mashups 36