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Microlearning Case Study: Performance Support

Upside Learning

Performance support is really about two things: the right information, at the right time. To support accurate performance across multiple instances, we could use a checklist. For infrequently performed procedures, a step-by-step guide makes sense. Interested in harnessing the power of performance support?

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Leadership Development– Strategies to Enhance Remote Workforce Performance

Infopro Learning

But when it comes to performance, remote workforce targets can be achieved through the right leadership development strategies. 1 The research states that the top challenges faced by CEOs include – Developing next-gen leaders. It is where leadership development strategies come into play.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. According to respondents, one of their top three priorities over the next 12 to 24 months will be retaining and developing the best talent.

Adoption 170
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Successful Leadership Development: Leaders as Great Coaches

Infopro Learning

Today’s world needs highly competent leaders who can unlock success and push the business forward. We all know that great leaders gain skills through learning and experience, but high-performing teams are always led by leaders who wear a coach hat. For successful leadership development, leaders need to excel in three key areas-.

Coaching 434
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Building a Leadership Development Program that Delivers Business Benefits

Infopro Learning

Why You Need a Leadership Development Program. Investing in leader development has quickly become a high priority for many organizations this year. How do you ensure that your leadership development program will deliver the maximum benefits for your company? 3 Tips to Delivering a Program That Delivers Big Business Benefits.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.