Coaching Communication Customer Service ILT 
eLearning Brothers
MAY 16, 2017
First, the eLearning team gets the source files in all of the major authoring tools and second, the classroom materials for instructor led training (ILT) are bundled with the eLearning. Until now no one has given you the source files because companies are not willing to let the customers modify the material or change the IP.
Dashe & Thomson
MARCH 22, 2011
Blended learning may be a newer phenomenon in the corporate world, but coaches have been using a mixture of video, instructor-led, experiential and peer-to-peer learning for decades. After a game is complete, the coach will break down the film, showing players what they did right and wrong. The same should be demanded at work.
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Dashe & Thomson
APRIL 5, 2011
In another post, Krigsman writes: Communications in [the context of ERP implementation] means explaining the business impact of technology decisions to a non-technical audience. Without a robust communication and training plan, employees are left wondering how their jobs will look in the future. Ive been looking for some ammo t.
Dashe & Thomson
MAY 4, 2011
ILT vs. WBT vs. informal learning). They may by very knowledgeable about the technology behind a tool but can’t bridge the gap to explaining its usage to the people who will be using it, or they don’t know of the most effective learning solutions (e.g. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.
Dashe & Thomson
MARCH 6, 2011
While we may like to believe that directing and guiding our learners to new understanding is the most effective way to educate, the traditional Instructor-Led Training (ILT) model fails to recognize that our learners have changed. Blend Your “Content-Heavy” Courses. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff!
Dashe & Thomson
JANUARY 25, 2011
Even with the help of the newest technology tools to communicate and educate including social media, wikis, and Google, we still need to transform our ILT classrooms and training sessions into integrated blended learning environments. So how do you keep it real? Move from being a teacher to facilitator. Properly d.
Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
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