Jay Cross's Informal Learning

FEBRUARY 10, 2009

Three hundred UK companies took part in a survey that focused on building the business case for eLearning. Lots of content is delivered over the web, but online access to experts, online collaboration, and online communities of practice are slow to catch on. At best one in four survey line managers about results.

Case Study 36

Case Study Metrics IM IMS 36

CLO Magazine

JANUARY 29, 2014

A 2012 Towards Maturity benchmarking study (Figure 1) showed that: • 95 percent of companies surveyed want to use technology to increase best practice sharing, but only 25 percent are achieving this. Micro-polls and pop-up surveys for point-of-interaction measurement can help. ” he said. ” Getting Results.

Informal Learning 64

Informal Learning Social Informal Brandon Hall 64

CLO Magazine

SEPTEMBER 20, 2017

Throughout the program, participants work in communities of practice to propose solutions to strategic issues and build networks that support long-term success,” Kennedy said. The Rising Talent Track is designed for midcareer leaders while the Veteran Track brings together participants at the vice president level.

Leadership 68

Leadership Case Study Forum Director 68

Jay Cross

DECEMBER 7, 2009

In recent surveys, Dr. Clark Quinn and I found that less than 40 percent of CLOs are involved in corporate decisions about communities of practice, social networks, content repositories, wikis and Internet access. Furthermore, far too many CLOs take no responsibility for the social media that makes collaboration work.

Social Networks 40

Social Networks Wiki IBM Metrics 40

CLO Magazine

NOVEMBER 14, 2016

Metrics on completion and self-reported, learner satisfaction are better than nothing, but they are only a start. It’s worth learning what survey features are available in the current LMS to determine if other tools may be needed. Track something now, and plan how to track more. Set a goal to do additional tracking with each project.

Innovation 32

Innovation Performance Support Performance Metrics 32

ID Reflections

JUNE 9, 2010

select custom-built courseware, provide post-training support, measure learning effectiveness, create mentoring/coaching frameworks, create frameworks that enable community-driven learning, and create and sustain Communities of Practice. You can get it for free and it's substantive in my opinion. Mohan Srinivasan V.

Consulting 141

Consulting Social Networks LinkedIn Discussion 141

Chronus

JANUARY 11, 2022

What are LMI’s key metrics for a successful mentoring program? One of our primary success metrics is the diversity of mentor and mentee participants. Program interest and participation are also key metrics. active/ongoing participation across the mentor and mentee community. participant retention rates.

Mentoring 98

Mentoring Program Metrics Diversity Training 98

Limestone Learning

MARCH 30, 2020

There are tons of free webinars this month to keep you connected with your communities of practice. These creator-centric approaches to reskilling will not only ensure employees become the nexus of driving learning, but will also communicate the organization’s commitment to changing the nature of how learning happens.

Free 86

Free Brandon Hall Blended Learning Virtual Classroom 86

Chronus

JANUARY 11, 2022

What are LMI’s key metrics for a successful mentoring program? One of our primary success metrics is the diversity of mentor and mentee participants. Program interest and participation are also key metrics. active/ongoing participation across the mentor and mentee community. participant retention rates.

Mentoring 52

Mentoring Program Metrics Diversity Training 52

Acorn Labs

MAY 30, 2023

Creating digital communities of practice enables best practice sharing and keeps innovation at the forefront. Utilise surveys in training to gather sentiment about training delivery. While that may not contribute to the metrics execs care about, sentiment does directly correlate to engagement.

Assessment 52

Assessment Digital Develop Embed 52

Acorn Labs

MAY 30, 2023

Creating digital communities of practice enables best practice sharing and keeps innovation at the forefront. Utilise surveys in training to gather sentiment about training delivery. While that may not contribute to the metrics execs care about, sentiment does directly correlate to engagement.

Assessment 52

Assessment Digital Develop Embed 52

Litmos

AUGUST 28, 2019

A more agile process is required, but it’s ultimately about defining performance metrics. And, increasingly, the role of competency definition could and should be devolved to the appropriate community of practice. We can survey responsible individuals whether customers or supervisors or even peers.

Evalution 66

Evalution Metrics Performance Support Customer Service 66

Saffron Interactive

FEBRUARY 12, 2014

Measure the metrics that point towards an impact, and then conduct targeted surveys as a basis of planning your next intervention. Use email or social media to break down the learning and communicate a tip of the day in the weeks following the course.

Design 92

Design Toolkit Metrics Blended Learning 92

Jay Cross

MARCH 14, 2010

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. Supporting participation in professional communities of practice. Common measures are gain in market share, increased revenue, customer satisfaction, and other business metrics. Don’t believe it?

Business 52

Business Metrics Director Knowledge Worker 52

Litmos

AUGUST 28, 2019

A more agile process is required, but it’s ultimately about defining performance metrics. And, increasingly, the role of competency definition could and should be devolved to the appropriate community of practice. We can survey responsible individuals whether customers or supervisors or even peers.

Evalution 40

Evalution Adoption Adopt Metrics 40

Jay Cross

MAY 26, 2015

77% of the senior managers surveyed by the Corporate Leadership Council reported they were dissatisfied with L&D. employing business metrics to gauge success. Communities of Practice. We establish business metrics for every engagement and report back publicly on outcomes. Global warming signals in Workscapes.

Metrics 36

Metrics Compliance Training Social Networks Wiki 36

Jay Cross

JUNE 28, 2009

In an environment of continuous flow and interaction, there’s a need to consider an emerging metric: return on investment in interaction (ROII). These platforms’ architectures facilitate purposeful cross-silo communications and exchange. But like Pontiacs and Oldsmobiles, old-school ROI’s day in the sun is waning.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

APRIL 16, 2013

The metrics of our scale are the organization’s core objectives: Reducing time-to-performance. An organization named CapitalWorks [3] surveyed hundreds of knowledge workers about how they really learned to do their jobs. In sum, communities are much more than a way to make up for knowledge deficiencies of some individuals.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98