BrainCert

MAY 30, 2024

Today's data-driven companies can easily show that customer education brings big business benefits, such as increasing brand awareness, adoption, satisfaction, retention, and advocacy. That's why more companies are investing in customer-focused learning management systems (LMS) for their customer education programs.

LMS 52

LMS Custom Compliance Training Learning Management System 52

IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. That’s why it’s essential to train employees in company technology. Training is an essential step in change management.

Social Networks 119

Social Networks Technology Companies Custom 119

IT Training Department Blog

OCTOBER 5, 2023

Not only that, many of the systems that training is needed in are custom and therefore also require custom digital training. As companies embark on their digital transformation journey, they’ll quickly realize that providing generic, one-size-fits-all training programs simply won’t cut it.

Digital 98

Digital Companies Custom Help 98

IT Training Department Blog

DECEMBER 21, 2023

Some software is pretty standard from company to company. But for most company software there are very specific processes as well as specific ways it works. Custom online training for employees is the most efficient way to train employees when this is the case. It will consistently boost employee efficiency.

Software 68

Software Companies Custom Social Networks 68

TIER1 Performance

SEPTEMBER 19, 2023

We’re thrilled to announce that Pro-Active Performance has joined our team! Pro-Active is an established expert in the automotive industry serving Learning & Development, Sales, and Customer Service executives to positively impact the retail customer experience and service retention.

Performance Support 111

Performance Support Activities Performance Agile 111

Integranxt

MARCH 14, 2024

In the ever-evolving media and entertainment industry, fostering positive customer experiences is paramount to building brand loyalty and driving subscriptions. Customer support plays a crucial role in achieving this goal, ensuring a smooth journey for users and addressing their needs efficiently.

Performance Support 52

Performance Support Support Custom Augmented Reality 52

Learning Pool

JUNE 6, 2023

We’re delighted to have been named one of Training Industry’s ‘Top Custom Content Development Companies’ for 2023. Recognition as a ‘Top Custom Content Development Company’ is an improvement on our previous position as a ‘Custom Content Development Company to Watch’ which we have held for the previous two years.

Content Developer 98

Content Developer Blended Learning Companies Industry 98

Infopro Learning

JUNE 3, 2022

On the other hand, custom eLearning development is tailored to satisfy the necessities of each organization. Custom eLearning delivers learning content personalized to both the learners’ and the organization’s objectives. 5 Significant Business Benefits of Custom eLearning Development.

Custom eLearning Development 221

Custom eLearning Development eLearning Developer Custom Organization 221

Appsembler

MAY 28, 2024

Open edX customization offers unparalleled flexibility in creating tailored learning environments that meet specific educational needs. This article will explore the importance and benefits of customization, the technical aspects involved, best practices, common challenges, and future trends in Open edX customization.

Open 52

Open Custom Authoring Tools Diversity Training 52

Learning Pool

APRIL 23, 2024

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. In this year’s judging, Learning Pool was commended for remaining customer-centric all while delivering an impressive growth strategy year after year.

Customer Service 116

Customer Service Sales Services Custom 116

Learning Pool

OCTOBER 4, 2023

To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. That growth depends on the innovative use of technology and the performance of key people. It’s estimated that global spending in the sector will reach 1.5

Performance Support 116

Performance Support Performance Knowledge Worker Cloud Computing 116

Ontuitive

MAY 16, 2022

But when a company is ready to modernize, what should they expect and what tactics are best for success? Improved business performance and responsiveness. Ability to better meet customer needs and expectations. . Multi-pronged approaches are often best, especially when digital adoption is highly supported during the process.

Performance Support 203

Performance Support Digital Software Support 203

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Company resources. Defining the need. Market demand.

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Company resources. Defining the need. Market demand.

Performance Support 52

Performance Support Services Support Custom 52

Coreaxis

MAY 5, 2024

Accounting tips for SAAS companies In today’s rapidly evolving digital landscape, software-as-a-service (SAAS) companies have become increasingly prevalent. These companies provide online services to customers under subscription-based models, offering convenience, flexibility, and cost-effectiveness.

Metrics 52

Metrics Companies Authoring Tools Tips 52

Xyleme

MAY 21, 2024

They turned to Xyleme to address content maintenance challenges, including keeping content up to date, managing a large volume of content in SharePoint, delivering accurate versions to learners, and providing translation support. All of these maintenance issues prevented them from focusing on important strategic initiatives.

Security 59

Security Xyleme Companies LCMS 59

Learning Pool

OCTOBER 17, 2023

We’re thrilled to have made the Training Industry list of the ‘Top 20 LMS Companies’ 2023 for the second consecutive year. Selection of the 2023 Training Industry ‘Top 20 LMS Companies’ list was based on the following criteria: Breadth, quality and advancement of features, capabilities and analytics.

Companies 119

Companies Industry LMS Training 119

Ontuitive

DECEMBER 13, 2022

Whatever the predictions indicate, however, many businesses are doubling down on their customer retention strategies to drive progress. Zeal makes increasing customer retention easier; learn how. In fact, Bain & Company reports that increasing customer retention by 5% can increase profits between 25% and 95%.

Adoption 195

Adoption Adopt Digital Platform 195

Origin Learning

OCTOBER 20, 2014

Because we want them to perform better at work. He follows the steps to find what personal promotions a particular loyalty program customer is entitled to. An employee figures out a new way to solve a problem or perform a task. So what do we do about it? To begin with, let’s understand why we want our employees to learn.

Performance Support 162

Performance Support Association Learning Management System Association LMS LMS 162

Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91

LMS Trends Custom Metrics 91

Learning Pool

MAY 19, 2022

At Learning Pool, we are thrilled to have appeared on the ‘Custom Content Development Companies to Watch’ list by Training Industry for the second year running. . This is the second time we’ve been featured on the Training Industry ‘Custom Content Development Companies’ list.

Blended Learning 98

Blended Learning Content Developer Brandon Hall Companies 98

Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. You can’t teach people everything they need to know.

Performance Support 150

Performance Support Support Performance Case Study 150

dVinci Interactive

SEPTEMBER 3, 2014

Access your knowledge management system or company Intranet site? What if your peacock is a customer on hold? Learning can be easier and can be achieved through performance support. Performance support is not a new concept. Your sticky notes and job aids are performance support tools.

Performance Support 187

Performance Support Support Performance eLearning Tools 187

Acorn Labs

MAY 17, 2024

It's a truth universally acknowledged: An organisation in possession of a good workforce must be in want of a strong performance management cycle. A typical performance management cycle tends to cover a year-long performance period, topped off with a formal performance evaluation at the end.

Performance Support 52

Performance Support Performance Evalution Agile 52

Learning Pool

OCTOBER 13, 2023

Last year alone, they supported 110,000 people from the most underserved communities to lead better lives by championing diversity and guiding people into sustained education and employment. Learning Pool has embraced our company ethos and values – their staff are clearly enthused by projects that help make the world a better place.”

Cyber Security Training 105

Cyber Security Training Performance Support Project Social 105

Instancy

JULY 11, 2023

In today’s volatile environment, leveraging a company’s proprietary knowledge is essential for competition and innovation. This article explores how generative AI can transform online learning and performance support by harnessing a company’s proprietary knowledge.

Performance Support 40

Performance Support Knowledge Online Learning Support 40

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 190

Custom Education Authoring Tools Miro 190

Paradiso

FEBRUARY 5, 2023

What is a Custom eLearning Solution? An online platform specifically designed to match the goals and requirements of an organization for delivering and managing online training and educational content is known as a customized e-learning solution.

Custom eLearning Development 91

Custom eLearning Development Solution Custom Docebo 91

eLearning 24-7

JANUARY 31, 2023

Take the 90’s or perhaps yesterday for some companies (many). Depending on your vernacular, Performance can be seen in some twist with talent management or as a standalone as performance management. The term “performance management” conjures up a lot of perspectives for some folks.

Performance Support 80

Performance Support Performance Trends Blended Learning 80

IT Training Department Blog

SEPTEMBER 11, 2023

As companies grow and expand, so does the burden on their help desk. Then the seemingly endless stream of phone calls and chat messages can easily overwhelm staff leading to decreased efficiency and customer satisfaction. They’re helpless and the company encourages it by not providing the right resources.

Diversity Training 104

Diversity Training Help Companies Performance Support 104

Learning Pool

SEPTEMBER 18, 2023

Awarded to those with superior business performance, we have maintained our status as one of Ireland’s ‘Best Managed Companies’ for almost a decade. To qualify for the award, companies must undergo a rigorous assessment of their management abilities and practice, demonstrating high-caliber strategy, capability, innovation and culture.

Standards 111

Standards Companies Management Press 111

MobileTrain

MARCH 31, 2024

However, one often overlooked aspect of efficiency is its impact on customer satisfaction. This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic.

Case Study 52

Case Study Custom Internationalization Compliance Training 52

Acorn Labs

MARCH 3, 2024

Most of the time, organisations don't bridge the gap between their annual performance reviews and actionable employee development. This isn't helping anyone, from your employees to your business's overall performance. The problem is that performance management as-is is unable to drive performance success.

Performance Support 52

Performance Support Performance Management Metrics 52

Paradiso

SEPTEMBER 13, 2023

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Paradiso Solutions

MAY 23, 2024

Custom eLearning development has increasingly become the go-to solution for organizations seeking to provide tailored, impactful learning experiences. By leveraging a variety of instructional techniques, custom eLearning can address complex learning objectives, improve retention rates, and enhance the overall learning experience.

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training eLearning Developer 52

Hurix Digital

APRIL 17, 2024

In today’s high-tech world, more and more companies are using eLearning platforms to train their employees. 10 Best E-Learning Companies: 1. Here is a list of the top 10 eLearning companies offering corporate training solutions to meet your company’s goals. 10 Best E-Learning Companies 1. from 2023 to 2030.

Blended Learning 52

Blended Learning e-learning company Compliance Training Corporate eLearning 52

CLO Magazine

MAY 20, 2021

They also do not have the resources to provide the one-on-one support needed to help new hires figure out how to apply training to actual work scenarios. Consequentially, new hires are activated before they are ready, increasing customer and employee frustration. This means employees are learning as they interact with your customers.

Performance Support 102

Performance Support Performance Simulations Exercise 102