Creativ Technologies

MAY 26, 2021

Customer experience is a crucial issue for companies that focus on training programs for it. This is because the way customer representatives deal with your customers decides their purchase decisions. The customer service training makes sure that employees provide a pleasant service.

Customer Service 52

Customer Service Services Compliance Training Custom 52

Paradiso

SEPTEMBER 5, 2023

Have you ever wondered how companies keep your personal information safe when you use their services online? Well, that’s where SOC 2 Compliance comes into play. SOC 2 Compliance is a set of cybersecurity rules and practices that companies follow to make sure they’re doing a great job at keeping your data secure.

Compliance Training 91

Compliance Training Compliance HIPAA Training Privacy 91

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

Paradiso

OCTOBER 12, 2023

Industries like banking and finance often have unique requirements due to strict compliance and regulations. In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. Beyond standard LMS features, it provides ready-made solutions for regulatory and compliance needs.

LMS 91

LMS Services Compliance Training Authoring Tools 91

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

Fly Plugins

MARCH 26, 2024

It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. An Enterprise LMS, provides businesses with a centralized platform to create, manage, and deliver training content to their employees.

LMS 177

LMS Learning Management System Enterprise Compliance Training 177

Accessplanit

JANUARY 3, 2019

At accessplanit, we are heavily committed to providing the highest levels of service, support and experience to our customers.

Customer Service 42

Customer Service Upgrade Services Compliance 42

CLO Magazine

DECEMBER 17, 2023

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. American Residential Services, one of the nation’s largest HVAC, plumbing and electrical companies, conducted a diagnostic on their own learning and development function.

Services 84

Services Compliance Training LMS Performance Support 84

Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management. Negotiation.

Customer Service 49

Customer Service Compliance Training Services Custom 49

Infopro Learning

MARCH 27, 2023

The banking, financial services, and insurance (BFSI) industry is critical in the global economy. The L&D program should focus on training employees to provide exceptional customer service, handle complaints, and resolve customer issues.

Metrics 170

Metrics Performance Compliance Training Augmented Reality 170

Hurix Digital

JULY 17, 2023

Automating Repetitive Tasks Streamlining Customer Onboarding Personalized Customer Interactions Efficient Customer Support Seamless Service Delivery Continuous Improvement Scaling Up RPA: Unveiling the Challenges Hindering its Deployment How to Implement RPA to Improve Customer Service?

Services 52

Services Custom Metrics Customer Service 52

Coreaxis

FEBRUARY 4, 2024

Top 6 reasons outsourcing bookkeeping services for your business Top 6 reasons outsourcing bookkeeping services for your business Discover how bookkeeping can provide you with accounting support to oversee crucial tasks to streamline processes for your business.

Outsource 52

Outsource Services Authoring Tools Business 52

Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Infopro Learning

MAY 21, 2021

One of the most effective tools your company can utilize to improve customer experiences is your customer service training programs. Effective customer service training can significantly improve the quality of service your organization’s employees provide. Using a One-Size-Fits-All Approach.

Customer Service 418

Customer Service Services Custom Compliance Training 418

Integranxt

NOVEMBER 21, 2023

With the help of these technologies, your product’s functionality and customer service potential can be increased. Risk Mitigation: Outdated products may become incompatible with newer systems and technology or provide security threats. Another crucial factor is the cost-effectiveness and long-term value of the service.

Services 52

Services Productivity Product Guide 52

Infopro Learning

MARCH 30, 2023

The Banking, Financial Services, and Insurance (BFSI) industry plays a critical role in driving economic growth and stability across the globe. It encompasses various financial services, including banking, insurance, and investment management. This can be done through surveys, assessments, and interviews.

Industry 221

Industry Compliance Training eLearning Consultant eLearning Strategy 221

Accessplanit

SEPTEMBER 22, 2016

This is why we are so heavily committed to providing the highest levels of customer service to our customers, and it is with great pleasure, that we can announce that we have upgraded our status in our most recent Customer Service Excellence Standard assessment.

Customer Service 40

Customer Service Upgrade Services Custom 40

Learning Pool

JULY 14, 2021

Learning Pool, the Derry-based elearning solutions provider, is thrilled to have partnered with Protector Insurance in the UK to offer off-the-shelf content directed at compliance training. . Protector Insurance is the UK branch of Scandinavian financial services company, Protector Forsikring ASA. Find out more here.

Compliance Training 98

Compliance Training Compliance Brandon Hall Content 98

Roundtable Learning

MARCH 15, 2024

But there’s more that your eLearning provider wants you to know. Here’s what your eLearning provider wants you to know: Align Knowledge Checks With Learning Objectives Testing your employees on randomized information might keep them on their toes – but how will it benefit them in the long run? Hear from the experts!

Compliance Training 52

Compliance Training Knowledge Providers Learning Objects 52

Gyrus

DECEMBER 21, 2017

Richmond, VA, December 21, 2017, Gyrus Systems, a leader in the Learning Management Systems (LMS) industry, proudly announced that Talented Learning named the GyrusAim® Learning Management System Honorable mentions for "Best Compliance LMS" category. million, with the number…… Has Your New Hire Quit Already?

Compliance Training 113

Compliance Training Association Learning Management System Compliance LMS 113

Paradiso

NOVEMBER 17, 2023

An LMS tailored for the insurance sector offers a solution to these challenges by providing a flexible and scalable online learning environment. With an LMS, insurance companies can: Create and deliver customized courses and content aligned with their business objectives and learners’ needs.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

CLO Magazine

DECEMBER 18, 2023

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. American Residential Services, one of the nation’s largest HVAC, plumbing and electrical companies, conducted a diagnostic on their own learning and development function.

Services 47

Services Compliance Training LMS Performance Support 47

Paradiso

OCTOBER 24, 2023

It helps support teams address training barriers and challenges by providing a flexible, efficient, and accessible way to train agents without disrupting daily operations. It ensures that agents are well-prepared to deliver the service your customers expect. What is Call Center Training Software?

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

KnowledgeAnywhere

OCTOBER 18, 2023

Pain Point #1: Regulatory Compliance and Changing Laws The banking sector is perpetually under the microscope of regulatory bodies and with a myriad of ever-evolving regulations, banks often find themselves in a tight spot. The cost of compliance for large businesses could amount to a staggering $10,000 per employee.

Compliance Training 82

Compliance Training Industry Customer Service Metrics 82

Infopro Learning

NOVEMBER 21, 2023

AI analyzes vast datasets and provides L&D teams with invaluable insights into employee performance and learning trends. This will foster trust and ensure compliance with legal and ethical standards. AI’s capabilities extend far beyond what was previously conceivable, ushering in a new era of possibilities.

Teams 221

Teams Privacy Compliance Training Harbinger 221

Learning Pool

FEBRUARY 17, 2023

17th February, London, UK: The Silver award for ‘Learning Provider of the Year’ was presented to us at The Learning Awards 2023 awards ceremony in Westminster, London, last night. The Silver award for ‘Learning Provider of the Year’ recognizes our unwavering commitment to innovation, pioneering and customer service.

Providers 92

Providers Compliance Training Pinnacle Learning 92

Infopro Learning

APRIL 19, 2021

Machine learning can be used to provide adaptive learning. For example, you can automate an entirely different set of courses for employees with other jobs like customer service reps and employees in an IT department. Providing Recommendations for Self-Guided Learning. They want training that goes beyond basic compliance.

Diversity Training 409

Diversity Training Compliance Training Custom eLearning Development eLearning Strategy 409

Learning Pool

AUGUST 2, 2022

With a portfolio of off-the-shelf catalogues complete with over 650 customizable e-learning modules, Learning Pool, the full-service online training provider is thrilled to have topped the eLearning Industry’s 2022 list for ‘Top Content Providers For Upskilling and Reskilling Employees’ with their new Future Skills content library. .

Diversity Training 86

Diversity Training Compliance Training Blended Learning Security 86

Learning Pool

DECEMBER 15, 2021

Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2022 list for ‘Top LMS for Compliance Training’ by eLearning Industry. . Those included on the 2022 ‘Top LMS for Compliance Training’ were ranked on the following 9 criteria: . Customer support. Customer Experience.

Compliance Training 79

Compliance Training LMS Compliance Brandon Hall 79

LearnDash

JUNE 17, 2021

For others, a specialist may provide the personal training learners need to grasp a complex scenario. Online learning provides a wide range of benefits for businesses willing to invest in it—and in their organizational talent. Keep up with compliance regulations. Each of these solutions has a time and place.

Compliance Training 283

Compliance Training Online Learning Business Online 283

InWhatLanguage

JULY 1, 2022

What if some of your employees need access to language services? In such cases, language services for businesses will be useful and provide accessibility. Regardless of how little or large your business is, if you are unable to properly interact with your customers or employees at any stage, it can be damaging to your success.

Services 52

Services Compliance Training Internationalization Communication 52

Learning Pool

JULY 23, 2021

As providers of one of the most feature-rich learning suites on the market, Learning Pool, the leading e-learning solutions provider, is elated to have secured a place on the 2021 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. . About Learning Pool . million learners around the world.

Custom eLearning Development 98

Custom eLearning Development Compliance Training Providers Custom 98

Learning Pool

APRIL 29, 2021

With a portfolio of off-the-shelf catalogs complete with over 650 customizable e-learning modules, Learning Pool, the full-service online training provider is thrilled to have made eLearning Industry’s 2021 list for ‘Top Content Providers For Soft Skills Training’ with their new Future Skills content Library. .

Compliance Training 87

Compliance Training Blended Learning Providers Brandon Hall 87

OpenSesame

OCTOBER 27, 2010

A company without customer service is a company without customers. Where there is customer service without adequate training there is no customer service. If you want to keep your customers, your customer service representatives need to be fully trained.

Customer Service 52

Customer Service Services Custom Compliance Training 52

learnWorlds

MARCH 12, 2020

For every business to be able to operate legally, it needs to have some sort of compliance. This makes corporate compliance a must-have for all organizations. Adapting to the new compliance meant accepting and following new regulations, but at the same time failing to do so meant, well…falling behind. Table of Contents.

Compliance Training 119

Compliance Training Harassment Training Sexual Harassment Training HIPAA Training 119

Ed App

MARCH 30, 2021

This amplifies the importance of compliance training in ensuring that your employees are educated with proper conduct to prevent any violation in the workplace or on the consumers’ rights under the law. . So, what does GDPR compliance mean for your organization? GDPR compliance is not only applicable in IT.

Compliance Training 52

Compliance Training Compliance Privacy Security 52

Learning Pool

JUNE 24, 2021

As providers of one of the most feature-rich open-source Learning Suite on the market, Learning Pool, the leading elearning solutions provider, is thrilled to have made the 2021 list for ‘Top Content Providers For Competency-based Training’ by eLearning Industry. . Customer retention. About Learning Pool.

Compliance Training 71

Compliance Training Blended Learning Providers Brandon Hall 71