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How to Get People to Purchase, Complete, Upgrade and Rave About Your Online Course

Client Engagement Academy

Using our data-driven and proven methodologies, we’ve helped dozens of clients scale fast and maximize their opportunities to get more customers, lower customer service costs, and increase the lifetime value of their customers. In Client Engagement Academy we live, breathe, and create online courses.

Upgrade 260
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Outsourcing Custom E-Learning Development To Maximize ROI

Cognigix

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. Cost-Effective. By outsourcing these services, organizations can develop scalable solutions on demand. Improve Learner Engagement.

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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Three

Inkling

If your percentage is low, gather customer feedback to find out where expectations weren’t met and make changes to correct them. Higher conversion optimization means more sales with less advertising and promotion, lowering your operational costs. Wage per sale ratio: How cost-effective is your overhead? Employee Productivity.

Metrics 113
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Speeding up Competency with a Business Aligned Onboarding Process for New Employees

Infopro Learning

Leadership had changed along with the company’s vision for the customer service centers. They needed to upgrade their employee onboarding process to support this shift. Training costs were reduced by nearly 60%. Soft skills training was integrated into the program to help employees learn about the company’s culture.

Business 294
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How to Choose the BEST LMS Service for Your Organization?

Hurix Digital

Apart from an absence of knowledge/skill, misinformation can affect the performance of your employees – this is where LMS service comes into play. Today, almost 83% of organizations use LMS services. With the right competitive advantage offered through LMS services , your company can thrive against any competition.

LMS 52
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6 Best Benefits of LMS for Retail Industry

Paradiso Solutions

LMS not only centralizes the training content but also simplifies the process of onboarding and continuous training, thereby ensuring that the workforce is always aligned with the company’s objectives and customer expectations. Cost-Effective Training Solutions Using an LMS can result in significant cost savings for the retail sector.

LMS 52
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What is conversational AI IVR?

Play.ht

Have you ever called a customer service number and been greeted by a voice that seemed almost human, yet you knew it was a machine? This technology is reshaping how businesses handle customer calls, making interactions more efficient and often more pleasant. That’s conversational AI IVR at work.