Docebo

OCTOBER 2, 2018

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. The demand for access and support for learning in the daily flow of work has led to increased focus on mobile learning solutions and ‘microlearning’.

Performance Support 137

Performance Support Support Performance Productivity 137

BrainCert

FEBRUARY 16, 2024

Talent LMS: Talent LMS simplifies training and development for organizations, enhancing employee performance through its powerful learning management system. Absorb LMS: Absorb offers a robust learning management system, empowering organizations to deliver comprehensive training programs and enhance employee knowledge and skills.

LMS 52

LMS Platform Software Authoring Tools 52

Paradiso

SEPTEMBER 13, 2023

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

Origin Learning

OCTOBER 20, 2014

Backing up the repertoire of skills and knowledge of your employees is just as important as creating it. Because we want them to perform better at work. He follows the steps to find what personal promotions a particular loyalty program customer is entitled to. So what do we do about it? An employee encounters a problem.

Performance Support 162

Performance Support Association Learning Management System Association LMS LMS 162

Acorn Labs

APRIL 16, 2024

Lots of people don't like performance management—particularly their performance reviews. Performance review conversations are often useless interactions that don't drive employee or business success. Making a performance conversation meaningful to both employees and the company is essential for ensuring organisational success.

Conversation 52

Conversation Performance Support Performance Learner 52

Instancy

JULY 11, 2023

This article explores how generative AI can transform online learning and performance support by harnessing a company’s proprietary knowledge. Enhancing Personalized Learning Generative AI offers new opportunities for online learning and performance support.

Performance Support 40

Performance Support Knowledge Online Learning Support 40

MobileTrain

MARCH 31, 2024

However, one often overlooked aspect of efficiency is its impact on customer satisfaction. This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic.

Case Study 52

Case Study Custom Internationalization Compliance Training 52

Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

Customer Service 40

Customer Service Conversation Services Custom 40

Acorn Labs

MARCH 3, 2024

Most of the time, organisations don't bridge the gap between their annual performance reviews and actionable employee development. This isn't helping anyone, from your employees to your business's overall performance. The problem is that performance management as-is is unable to drive performance success.

Performance Support 52

Performance Support Performance Management Metrics 52

IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Training is an essential step in change management.

Social Networks 111

Social Networks Technology Companies Custom 111

TIER1 Performance

JANUARY 18, 2024

Note: This article was originally published in the December 2023 issue of LTEN Focus on Training Magazine. Not only does this innovative user-centric approach better support customers, but it also enables Philips to scale its clinical services in a more flexible way.

Custom 52

Custom Blended Learning Compliance Training Consulting 52

Wahoo Learning

AUGUST 10, 2023

Channel sales play a crucial role in reaching a wider customer base and driving revenue growth. Here, we will explore how to improve your channel sales performance by addressing common challenges businesses often encounter. These channel partners help reach target markets and provide local expertise, customer support and market reach.

Performance Support 77

Performance Support Sales Performance Solution 77

HexaLearn

MARCH 12, 2024

The Rise Of AI And AI Tutors: A Conceptual Change Artificial Intelligence in education, with its ability to analyze massive data and perform real-time variations, is at the frontline of redefining traditional support systems. They run through complex algorithms and offer customized learning experiences.

Performance Support 52

Performance Support Education Support Virtual Classroom 52

Acorn Labs

FEBRUARY 27, 2024

Performance reviews, performance appraisals, performance evaluations—they all fall under the ongoing process known as performance management. There's just one problem, though: Effective performance management is hard to do. What is performance management? Try to meet them next time, somehow.”

Performance Support 52

Performance Support Performance Metrics Management 52

Acorn Labs

FEBRUARY 27, 2024

Performance reviews, performance appraisals, performance evaluations—they all fall under the ongoing process known as performance management. There's just one problem, though: Effective performance management is hard to do. What is performance management? Try to meet them next time, somehow.”

Performance Support 52

Performance Support Performance Metrics Management 52

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188

Custom Education Authoring Tools Miro 188

CLO Magazine

APRIL 12, 2023

The classic performance appraisal process has always been a much-debated system. Following a request to review to “fix” the performance management system, the head of a United Nations agency commented to us, “Our employees don’t like our performance management process, our managers hate it and our executives won’t support it.”

Performance Support 78

Performance Support Performance Management Business 78

Paradiso

OCTOBER 30, 2023

Enhance Training with Live and Recorded Videos: Practical skills are as vital as theoretical knowledge in aviation. Efficient Performance Tracking and Reporting: Monitoring employees’ training activities and evaluating their performance is a fundamental aspect of any LMS for aviation.

Association Learning Management System 91

Association Learning Management System LMS Association LMS Blended Learning 91

Hurix Digital

SEPTEMBER 25, 2023

When you ask the AI bot what ChatGPT for customer service can do, it generates, “ChatGPT empowers customer support professionals with lightning-fast responses, automated solutions, and data-driven insights, supercharging efficiency.” How is Its Training Relevant for Customer Service Efficiency? What is GPT?

Customer Service 52

Customer Service Services Custom Performance Support 52

Avilar

DECEMBER 1, 2021

As organizations grow and evolve, most leaders mature their policies, processes, and systems to adequately support the business at scale. As they do so, most will install or upgrade their performance management systems to help align employees’ performance with the company’s priorities, strategies, and goals.

Performance Support 93

Performance Support Performance Software Management 93

Chronus

MARCH 20, 2023

With the evolution of technologies such as artificial intelligence, the continued march of automation and the rise of the gig economy and remote work, businesses just need different skills than they did in the past. However, these essential skills are often hard to find within the workforce or being developed as we speak.

Mentoring 98

Mentoring Skills Social Networks LinkedIn 98

Learning Rebels

NOVEMBER 8, 2023

In the comments below, share how you are using communities in your organization to support learning and performance change. It’s about creating a dedicated space—either physical or virtual—where this group can share knowledge, support each other, and work collaboratively towards a common goal.

Community 130

Community Diversity Training Customer Service Learning 130

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

JUNE 1, 2023

Looking to customize your WooCommerce extension? It comes with a wide range of features and customization options, but sometimes you may need to add more features than the core plugin has to offer. You can do that by using native WooCommerce extention or getting a custom plugin developed with the help of WooExperts.

Custom 90

Custom Guide Authoring Tools Site 90

Acorn Labs

MARCH 21, 2024

For many employees, the performance appraisal is the much-dreaded event of any performance review process. Many employees find the performance cycle unfair and biased when it comes to evaluating individual performance. What is performance review bias? But it really shouldn't be. So what can you do about it?

Performance Support 59

Performance Support Problem Performance System 59

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. It prepares staff, especially those interacting directly with customers, to excel in their roles.

Case Study 91

Case Study LMS Customer Service Training 91

Avilar

MAY 18, 2021

And a company’s newest recruits are being hired and onboarded into a workplace that’s morphing now to keep up with new protocols, employee preferences, and customer requirements. . Employers are faced with a need to align employees with new policies, processes, and performance requirements of their shared new world.

Environment 73

Environment Performance Support Support Management 73

Learning Pool

JANUARY 11, 2024

The company’s flagship product, OnScreen, will join our enterprise portfolio to bring market-leading DAP functionality to our customers and support a smarter way to onboard employees. With the acquisition of OnScreen, we’re now able to offer our customers the ability to train their employees quicker on multiple applications.

Portfolio 96

Portfolio Technology SAP Performance Support 96

Lambda Solutions

JUNE 27, 2023

LMS platforms offer a wide range of features and capabilities to support online learning and training initiatives. Identify the specific knowledge and skills you want your learners to acquire through the LMS. Use the data to identify areas of improvement, track completion rates, and gain insights into learner performance.

LMS 130

LMS Learning Objects Simulations Performance Support 130

Acorn Labs

DECEMBER 6, 2023

You want to know how to create skill development programs that move the performance needle. You’ll also learn just what tools you need to design effective programs, pitfalls to avoid, and the business case for why you should be building skill development programs, like, yesterday. no one uses or possesses these skills).

Skills 52

Skills Metrics Program Develop 52

Fly Plugins

FEBRUARY 17, 2024

As a course creator, you want a user-friendly LMS that doesn’t require extensive technical skills to set up and manage. The survey can always be issued at the end of the course. Providing positive or neutral feed back is the goal in order to help the student achieve success and improve performance.

LMS 189

LMS Guide Courseware Gamification 189

Brilliant Teams

OCTOBER 11, 2023

Elevate Your Training Programs: How Our Custom eLearning Development Delivers Results In today’s fast-paced and ever-evolving business landscape, organizations recognize the crucial role of training and development in staying competitive and adapting to change. This is where custom eLearning development comes into play.

Custom eLearning Development 59

Custom eLearning Development Compliance Training Diversity Training Case Study 59

Thinkdom

OCTOBER 12, 2023

The focus of this blog is to guide you through the budgeting process for custom eLearning content development. By planning and budgeting effectively, you can ensure that your custom eLearning initiatives are not only cost-effective but also high in quality and engagement, addressing the specific needs of your organization.

Custom eLearning Development 52

Custom eLearning Development Compliance Training Budget Content Developer 52

TalentLMS

APRIL 12, 2021

When you hear the words “ performance improvement plan ,” what comes to mind? But in truth, this powerful HR tool is a way of providing useful feedback and coaching, improving performance, and investing in your employees. Why use a performance improvement plan? When and how to use a performance improvement plan.

Templates 98

Templates Performance Support Performance Guide 98

Avilar

NOVEMBER 17, 2021

Performance reviews are conducted at least annually. At this point, they need to address more strategic workforce management issues. Which skills and competencies do our employees need for the company to thrive? Here are four benefits of performance management software for small and mid-size enterprises.

Enterprise 80

Enterprise Performance Support Performance Benefits 80

CLO Magazine

AUGUST 11, 2021

There is no skills gap. It contradicts piles of research from the likes of Deloitte, Fosway Group and The World Economic Forum, which proclaimed a “reskilling emergency,” based on the finding that 42 percent of existing core job skills are expected to change by 2022. Skills gap” is even mentioned in the article’s title!

Skills 107

Skills Pipes CLO Performance Support 107