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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Cost: Free. Key Features: . Microlearning.

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How to Develop a Custom LMS to Improve Corporate Learning

Paradiso

This growth can be attributed to the rising demand for instant access to knowledge and the effectiveness of employee training, which is prompting both small and large businesses to embrace learning management systems. How Does Custom LMS Development Enhance Business Performance?

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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions.

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4 Learning Theories Every Online Educator Should Know

LearnDash

During the twentieth century, four major learning theories emerged, and each has lessons that online educators can learn from to design better courses. In behaviorism, learning is an external process, which happens reflexively, and which is adjusted over time based on the outcomes of a response. Let’s look at what they are.

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Best LearnDash Alternative LMS for WordPress

Fly Plugins

This helps in structuring your courses, ensures that students progress at a manageable pace, and builds anticipation for upcoming lessons. To top it all off, WP Courseware offers a wide range of integrations with popular third-party tools and services. This comes complete with grade book and the ability to retake quizzes.

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How to Make A Thousand Training Videos for YouTube FAST (Customer Story)

TechSmith Camtasia

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Avaya’s video articles receive significantly more page views than their text-based articles. Back in 2011, Carl Knerr was the Services Director at Avaya.

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