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How to Identify a Good eLearning Development Company for Custom Solutions

IT Training Department Blog

From their ability to customize content that aligns seamlessly with your company to their proficiency in leveraging cutting-edge technology, we’ll explore the attributes that set the best apart from the rest. The company should work with you to create a custom eLearning course in all the right places.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170
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Performance Support Microlearning: Workplace Training

CommLab India

T he workplace is a dynamic space, constantly shaped by new technologies, processes, and customer needs. Traditional training methods, often isolated from the immediate work context, don't always provide the timely support employees need to perform their best.

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Not Every Employee Is Comfortable with Technology: Empower Them with Custom Training for Company Technology

IT Training Department Blog

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. That’s why it’s essential to train employees in company technology.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

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Enhancing Customer Support in Entertainment with AI Chatbots

Integranxt

In the ever-evolving media and entertainment industry, fostering positive customer experiences is paramount to building brand loyalty and driving subscriptions. Customer support plays a crucial role in achieving this goal, ensuring a smooth journey for users and addressing their needs efficiently.