A Tale of Two Cases: Mobile Solutions with Phillip Neal #ASTDTK14

Learning Visions

These are my live blogged notes from a session on the final day of ASTD Tech Knowledge with Phillip Neal, VP of Business Need at Maestro. Socializing change Pilot Build momentum Case example is an ipad app – Product Knowledge for sales reps: Has access to pharma products package inserts. Competitive section to stack your product against the competition – so you can see your messaging against the competition.

Why is eLearning undervalued? Peter Phillips considers.

Unicorn Training

Peter Phillips'(Unicorn Training Chairman) considers why eLearning may still be undervalued as a training resource despite the cultural fascination with online technologies. Last week David Guralnick, president of the International eLearning Association (IELA), suggested end user experience is 'undervalued' in much eLearning, although he went on to insist many of the downsides to online training are product specific not with the overall concept.

Product Review: BlueVolt

eLearning 24-7

Ability to offer ads for products or ads to specific sections for folks to visit – for each child (sub-portal) - yes – every child can be skinned to look a different way then the parent. While it offers some customizations, in general it typically lists.

Learning for Leaders: 3 Tips for Your eLearning Coaching Courses

eLearning Brothers

Only by knowing exactly which tools are in your arsenal can you properly assess a situation and form the proper “plan of attack,” much like how a handyman/woman should recognize when a particular screw will require the use of a Phillip’s head screwdriver or a flathead screwdriver.

Join us at World of Learning Conference & Exhibition, to see our award-winning LMS, custom eLearning & learning apps

Unicorn Training

Having enjoyed a fully packed calendar of events this year already - including Learning Technologies, LTSF and ATD - we're looking forward to returning to World of Learning to showcase some of our brand new products and projects.The launch of our 'Learning Ecosphere' concept back in February laid the foundations for a new way of considering the challenges presented by organisational learning - including reimagining the relationship between established and new learning methods. (If

6 steps to make your authoring tool implementation a success


It might be that you need to speed up production by getting your team working collaboratively, or that you need to be able to make rapid updates to a large library of elearning content for legislative reasons. Phillip Wiedower — Senior Account Executive at Origami Risk LLC.

Innovation and the CLO

CLO Magazine

Phillips is chairman and Patti P. Phillips is president and CEO of the ROI Institute. Most of us have heard about the Post-it® note, invented by an employee at 3M corporation, which became a significant product line for 3M. Jack J.

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How Corporate Videos Can Help Prepare & Train New Recruits?

Your Training Edge

High turnover rates are never considered as a good sign, in fact, it shows low morale within the workforce and inevitably brings down the productivity of any firm to a standstill.

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We're pleased to announce another record year for us!

Unicorn Training

12 months earlier – for the financial year 2016-17, a period in which new strategic partnerships with specialist content developers MicroLearn and Video Arts were secured and we also opened our new Brighton officeAn award-winning yearWe have remained free from the short-term demands of the City or private equity investors which has been an important factor in our sustained growth, enabling us to plan long term and reinvest profits in product improvement and services to meet our customer needs.

Welcome to our new blog

Unicorn Training

As we strive to improve every aspect of our on and offline presence, flagship projects such as this not only give us a huge amount of pride, but also demonstrate our commitment to excellence to our customers, partners and friends.

Axonify Redefines Knowledge and its True Purpose at its First Annual Community Conference


After spending a couple of days sharing with Axonify customers, partners and team members, I learned that Axonify was much more than a technology platform. My goal for this conference was to network and learn more about Axonify, its products and customer success stories.

Evaluation and ROI in Compliance Training

Interactive Services

Worse, you may have an underperforming program, one that puts the organization at risk of customer complaints, failing a compliance audit, generating bad publicity, or even receiving hefty penalties.

Axonify Redefines Knowledge and its True Purpose at its First Annual Community Conference


More than fifty customers and partners attended to network with each other, learn more about new product developments and listen to inspirational stories from leaders, including Chad McIntosh, VP Loss Prevention & Risk Management at Bloomingdale’s, Marcus Presley, Senior Manager, Logistics Compliance & Safety at Walmart, Mia Phillips, National Manager, Dealer Education & Digital Tools at Toyota, Bob Mosher, Chief Learning Evangelist at APPLY Synergies as well as many others.

Bloomingdale’s, Toys”R”Us, Toyota and others tout the benefits of Axonify


Axonified customers use our Employee Knowledge Platform in a variety of applications and industries. is really how I look at the product. Mia Phillips – National Manager of Dealer Education Strategy and Digital Solutions at Toyota. I mean they just talked about how great it was that Toyota was “tricking them” into learning about the product. How they’ve sold more vehicles as a result of Axonify, as a result of knowing the product better.

Toys 100

Bloomingdale’s, Toys”R”Us, Toyota and others tout the benefits of Axonify


Axonified customers use our Employee Knowledge Platform in a variety of applications and industries. is really how I look at the product. Mia Phillips – National Manager of Dealer Education Strategy and Digital Solutions at Toyota. I mean they just talked about how great it was that Toyota was “tricking them” into learning about the product. How they’ve sold more vehicles as a result of Axonify, as a result of knowing the product better.

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Serious Play Conference

Kapp Notes

The Serious Play Conference, taking place August 23-25 at DigiPen Institute of Technology, has announced the International Serious Play Awards , a program to recognize and certify exemplary products for training or learning in the education, corporate, government/military, healthcare and consumer markets. This program is designed to offer customer assurance that a serious game offers a high standard of performance, having passed a rigorous examination by an advisory panel of experts.

10 New Years Resolutions for Learning and Development Professionals


We’ll continue to use our agile, user-centered design approach to build bespoke products and experiences that will equip our workforce with the capabilities and knowledge to maintain a leadership position in digital commerce.”

Unicorn LMS | A force to be reckoned with

Unicorn Training

re delighted that our commitment to constantly update, refine and evolve our LMS offering is reflected in the praise we have received from customers and the industry as a whole. User Experience matters and we want users to enjoy using our product. We make improvements based on feedback and user research every day and this helps validate that approach”Peter Phillips, CEO, added: “We welcome this initiative by eLearning Industry.

Do You Know Whether Your eLearning is Effective?


In other words, how do one really know whether that new product eLearning course was effective? According to Jack Phillips, there are five ways to determine whether training is effective : Level 1: Were learners satisfied with what they learned? Customer satisfaction matters.

Highlights from the Spring Client Forum

Unicorn Training

Room 2, Unicorn CEO Peter Phillips and Amuzo Managing Director, Mike Hawkyard discussed all things action-based learning. As the day progressed, sessions moved on to look at a number of customer-led stories around achieving better learner engagement with Unicorn LMS. To follow this, we moved on to a session hosted by Juliet Cox, which sought to explore how to drive real value from all forms of custom learning content. Oh yes, it's that time of year again!We're

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To Deliver Results Start with Why?

CLO Magazine

Most if not all of them should start with a business connection to improve measures such as productivity, quality, cycle time, cost reduction, retention, compliance, engagement, customer satisfaction and customer loyalty, to name a few. Phillips is the chairman, and Patti P.

The Discussion Continues on Impact and ROI

CLO Magazine

L&D exists for many reasons, but I suggest the most important reason is to help our organization accomplish its business goals, such as higher sales, increased productivity, reduced costs and greater customer or patient satisfaction.

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Should Loyalty Be the New Measure of Training ROI

Training Industry

Jack and Patti Phillips of the ROI Institute argue that training organizations that don't have an extensive measurement and evaluation system are likely to see a reduction or elimination of their budget. When employees are loyal to a company, they are more productive. When customers are loyal to a company, they repurchase the product or service from that organization whenever possible.

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News: SkillServe Is World's Top LMS for Financial Services Again - Report

Unicorn Training

Unicorn Training’s SkillsServe learning and performance platform has been ranked as the World’s top LMS for financial services for the second year running.The news was revealed on Twitter today (Wednesday 27 January) by leading global eLearning analyst and consultant, Craig Weiss, ahead of the scheduled release of his prestigious, annual Top 50 LMSs Report 2016 next week (due 4 February).SkillsServe

NEWS: David and Laura New Captains of Content Ship!

Unicorn Training

Meanwhile Senior Instructional Designer, David Gristwood, is our new Head of Content Production. The latest moves come after a number of other significant staff promotions last month, to keep fine-tuning the service we provide for our customers. David is supported in the role by newly-promoted Lead Platform Developers, Ian Dunkerly and Wayne Sibley, with Steve Crabb managing SkillsServe product development.

Setting the right scene for learning

Unicorn Training

At the start of this year we launched a new style ‘immersive learning’ course for Volkswagen Financial Services (VWFS), who were introducing a new financial product to their network of over 500 dealerships and distributors across the UK. Instead of starting with the all-too familiar learning objectives and menu screens, the user is placed immediately into a scenario familiar to them - on the showroom floor with customers waiting.

Is this thing on? Tips for measuring course effectiveness and return on investment

Obsidian Learning

This is an ongoing process: test both during initial design and throughout the production process. Kirkpatrick and Kirkpatrick (2006) compare it to measuring customer satisfaction and note that when learners are satisfied with training, they are more motivated to learn. Phillips, J.

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5 Tips To Maximize The ROI Of Online Training

Adobe Captivate

In today’s context, adding Phillips’ ROI calculation as the fifth level makes this framework more useful and relevant. Some of the parameters we use include: Increased productivity. For instance, with the new skill, there should be a 90% increase in the productivity.

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Evaluating Training – Capturing the Benefits Aspect of ROI

Obsidian Learning

The Phillips ROI Methodology took this model a step further, adding the ROI calculation as a fifth level. Included in first level are: Customer (trainee) satisfaction – their opinion – what did they like, what did they learn, was anything missing, Likert rating scale feedback.

What can L&D learn from the UK election results?

Unicorn Training

Unicorn CEO Peter Phillips explores some of the parallels between the recent UK General Election, and themes of engagement, communication and social influence in learning.The recent election outcome in the UK defied every major opinion poll and made fools of most of the media experts. It is no good telling your staff to behave ethically if your business routinely treats customers unfairly.

Putting Thought to Work: Evaluation in Practice

CLO Magazine

Organizations that have reached higher measurement levels use a blended approach for the various frameworks and find ways to customize evaluation. Then she said the tool automates levels 1 through 5 — including the Phillips ROI model — to help learning leaders report and analyze the data. Lew Walker, vice president of learning services at AT&T, said this helps ensure departmental learning needs are equally matched with customized evaluation.

A Review of the Elearnity 9-Grid

Unicorn Training

In the first of a series looking at published research findings and statistics in the e-learning space, Peter Phillips takes a look at the Elearnity 9-Grid™ True Grid? Future growth prospects of the vendor perhaps, or their product development plans?

Your Top 5 eLearning Questions Answered

SHIFT eLearning

Just like you wouldn’t imagine designing and building a product without a process, you also shouldn’t start an eLearning project without using ADDIE. The Phillips model measures training outcomes at five levels. Level 1 assesses customer satisfaction with the course. In our work with clients, we hear many of the same questions over and over again. Well, here are your answers.


Talent Development Reporting Principles Part 2: The Three Statements

CLO Magazine

In addition to sales, goals might include market share, cost, quality, innovation, productivity, customer satisfaction, employee engagement, retention, and many others. The impact or importance of learning on achieving the goal may be a Kirkpatrick/Phillips level 3, 4, or 5 quantitative measure (a number), or it may be expressed qualitatively (like high, medium, low).

Free L&D webinars for October 2018

Limestone Learning

Tuesday, October 2, 2018, 10AM – 11AM PT: Great Customer Training Requires the Right Technology Fit Focusing on training throughout the customer lifecycle can have a significant impact on churn. “ Spider, Web, Tree, Branches ” by skeeze is Public Domain. Are you ready for October?

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