Hurix Digital

APRIL 17, 2023

CIPP or Context, Input, Process, and Product Evaluation Model The CIPP or Stufflebeam model is another popular model for the evaluation of training. The Phillips ROI Model The Phillips ROI model is another popular training evaluation method that evaluates the return on investment (ROI) of a training solution.

Evalution 52

Evalution Effectiveness Phillips Training 52

Acorn Labs

NOVEMBER 17, 2022

Higher customer satisfaction. Increased productivity. The results should be obvious from performance reviews, customer feedback and sales numbers—and if not, then you know that either your metrics or training initiatives aren’t aligned to begin with. The Phillips Model. Consider things like: Increased retention rates.

ROI 52

ROI Metrics Kirkpatrick Phillips 52

Acorn Labs

NOVEMBER 29, 2022

Consider things like: Increased retention rates Higher customer satisfaction Increased productivity Increased sales Increased profit Reduced turnover. The Phillips Model The Phillips Model of Training Evaluation is similar to the Kirkpatrick Model, only it adds a fifth level of analysis: ROI.

ROI 52

ROI Metrics Kirkpatrick Phillips 52

WhatFix

MARCH 31, 2023

L&D teams spend many hours developing training courses to improve employee satisfaction, retention, and productivity. Benefits, Examples, Tools (2023) 14 Best Product Analytics Software Tools (2023) 11 Best Employee Training Software (2023) Types Of Training Analytics Methods Let’s discuss the different training analytics methods.

Metrics 52

Metrics Analytics Track Training 52

Limestone Learning

MARCH 1, 2024

This webinar will draw on insights from Ryan Lufkin, VP of Global Academic Strategy at Instructure, and Christopher Phillips, Digital Accessibility Coordinator at Utah State University, to help you design your accessible learning adventures. Respond to emotional reactions in the moment to keep the conversation productive.

Free 52

Free Diversity Training Develop Authoring Tools 52

Axonify

OCTOBER 2, 2015

After spending a couple of days sharing with Axonify customers, partners and team members, I learned that Axonify was much more than a technology platform. My goal for this conference was to network and learn more about Axonify, its products and customer success stories. Well-done Axonify!

Conference 100

Conference Community Knowledge Embed 100

Axonify

OCTOBER 2, 2015

After spending a couple of days sharing with Axonify customers, partners and team members, I learned that Axonify was much more than a technology platform. My goal for this conference was to network and learn more about Axonify, its products and customer success stories. Well-done Axonify!

Conference 100

Conference Community Knowledge Embed 100

CLO Magazine

JANUARY 23, 2019

Phillips is chairman and Patti P. Phillips is president and CEO of the ROI Institute. Most of us have heard about the Post-it® note, invented by an employee at 3M corporation, which became a significant product line for 3M. Innovation is everywhere, in every type of organization and in every part of the world.

CLO 69

CLO Innovation Phillips ROI 69

Time to Know

JANUARY 20, 2021

Keith Phillips One of the main issues research has shown is the difficulty of providing information or news to front-line employees. Moreover, often front line-managers feel burnt out with having to keep on top of employee training or multiple product updates. Employees could also miss out on career advancement or skills development.

Communication 52

Communication Phillips News Sales 52

eLearning 24-7

FEBRUARY 8, 2012

Ability to offer ads for products or ads to specific sections for folks to visit – for each child (sub-portal) - yes – every child can be skinned to look a different way then the parent. While it offers some customizations, in general it typically lists. Admin side – simple to find sections, easy drill down.

Productivity 71

Productivity Product Association Learning Management System Compliance Training 71

eLearning Brothers

FEBRUARY 21, 2017

Only by knowing exactly which tools are in your arsenal can you properly assess a situation and form the proper “plan of attack,” much like how a handyman/woman should recognize when a particular screw will require the use of a Phillip’s head screwdriver or a flathead screwdriver.

Coaching 124

Coaching Course Tips Phillips 124

Limestone Learning

NOVEMBER 30, 2021

PT: Building a Successful Customer Learning Community: A Case Study How do you engage your customers as an extended enterprise business and ensure customer success with your products? One answer is to build a high-quality customer learning community. Thursday, December 2, 2021, 10 a.m.–11 Dalnaz Hasan, Sr.,

Free 119

Free Brandon Hall Authoring Tools Compliance Training 119

Capytech

JUNE 1, 2023

Examples include: Sales performance Customer satisfaction Accident rates Productivity Employee turnover Downtime Error rates In all the above examples, you can compare results before and after the training to measure its impact. Behaviour Change Measuring behaviour change is another way to assess ROI and training success.

ROI 59

ROI Metrics Kirkpatrick Phillips 59

Kapp Notes

JUNE 6, 2011

The Serious Play Conference, taking place August 23-25 at DigiPen Institute of Technology, has announced the International Serious Play Awards , a program to recognize and certify exemplary products for training or learning in the education, corporate, government/military, healthcare and consumer markets. Patti Phillips , CEO, ROI Institute.

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Conference Enspire Phillips Director 160

Limestone Learning

AUGUST 27, 2021

Getting and keeping a customer engaged when your face-to-face meetings are limited can be more difficult. You can have the best, most efficient and customer-friendly processes in the world, but they’ll fall apart if your team lacks motivation, isn’t engaged or doesn’t work well together. Thursday, September 9, 2021, 12 p.m.–1

Free 129

Free Brandon Hall Develop Diversity Training 129

Acorn Labs

JANUARY 24, 2023

When learner engagement increases, you'll notice: Increased productivity and performance. Once employees have a base knowledge of their roles, they can branch out into more creative avenues, leading to improvements in services, products and processes. Perhaps it wasn’t teaching relevant information to the customer team.

ROI 52

ROI Metrics Kirkpatrick Customer Service 52

Acorn Labs

JANUARY 24, 2023

When learner engagement increases, you'll notice: Increased productivity and performance. Once employees have a base knowledge of their roles, they can branch out into more creative avenues, leading to improvements in services, products and processes. Perhaps it wasn’t teaching relevant information to the customer team.

ROI 52

ROI Metrics Kirkpatrick Customer Service 52

LearnUpon

DECEMBER 2, 2020

For example, if you are training customers, the Sales team could have a goal of increasing sales revenue by 25% over the next year. Phillips, Chairman of the ROI Institute states : “If it’s a measure that matters to the organization, then it’s there already.” Example 1: Customer Training. Is there a percentage tied to the goal?

ROI 54

ROI Metrics Program Training 54

CLO Magazine

APRIL 28, 2020

Previously, a company that sold stocks, bonds or derivatives had to discuss 12 items in its financial disclosure, like product or service, competitive environment, order backlog, etc. The second significant development in this area is closely related to the first: The United States Securities and Exchange Commission announced on Aug.

Analytics 101

Analytics Report Metrics Phillips 101

Limestone Learning

MARCH 28, 2024

Phillips, Ph.D., Join Security Innovation’s Jose Lazu, Senior Product Manager, and Brandon Cooper, Solutions Engineer, who will walk you through customizable journeys and pathways for tailored training, assessing employee skills, ordered access to assignments and recognizing skill achievements with certificates of completion.

Free 81

Free Develop Diversity Training Brandon Hall 81

Degreed

DECEMBER 8, 2022

Many believe that exposing their employees to asynchronous opportunities versus attending in-class sessions yields better accessibility through learning flexibility, thus improving productivity and efficiency. But once such challenges are overcome, the opportunities that remote learning creates can bring substantial business value.

Personal 52

Personal Personalization eLearning Strategy Effectiveness 52

Acorn Labs

OCTOBER 4, 2023

This also means your employees will be better able to perform their jobs, increasing productivity and business performance. Individuals need custom learning plans, especially because all learners learn differently. You can use a performance learning management system (PLMS) to help you measure actual performance improvement here.

Analysis 52

Analysis Develop Metrics ROI 52

Acorn Labs

OCTOBER 4, 2023

This also means your employees will be better able to perform their jobs, increasing productivity and business performance. Individuals need custom learning plans, especially because all learners learn differently. You can use a performance learning management system (PLMS) to help you measure actual performance improvement here.

Analysis 52

Analysis Develop Metrics ROI 52

Elucidat

OCTOBER 10, 2018

It might be that you need to speed up production by getting your team working collaboratively, or that you need to be able to make rapid updates to a large library of elearning content for legislative reasons. This includes your elearning production team , the budget holders (if that’s not you) and potentially your technical team.

Authoring Tools 55

Authoring Tools Authoring Tools eLearning Consultant 55

WhatFix

JUNE 28, 2023

Reduced productivity as a result of work process disruption. Not only does the production of such content take resources from your learning and development (L&D) team but also trainees have to spend a lot of time to consume it, which translates into indirect training costs. AI-powered chatbots go far beyond customer support now.

Cost 52

Cost Compliance Training Diversity Training Effectiveness 52

Limestone Learning

JULY 28, 2021

If you’re at a loss as to how to get everything you want out of summer and still be productive, you might find some inspiration in a free webinar or two. This dynamic and interactive webinar will give you the foundation for building a customized skills strategy that aligns to your mission and people strategies. It’s a dilemma indeed.

Virtual Classroom 137

Virtual Classroom Diversity Training Free Authoring Tools 137

Limestone Learning

NOVEMBER 30, 2020

ROI Institute’s Chairman, Jack Phillips, PhD, and CEO, Patti Phillips, PhD, are joined by Rebecca L. Join Dr. Pooja Jaisingh, Lead Elearning Evangelist at Adobe Digital Learning Solutions, to learn how to build custom interactions and interaction elements using standard actions, conditions, variables and shared actions.

Free 78

Free Photoshop Augmented Reality Adobe Captivate 78

CLO Magazine

AUGUST 24, 2013

Organizations that have reached higher measurement levels use a blended approach for the various frameworks and find ways to customize evaluation. Then she said the tool automates levels 1 through 5 — including the Phillips ROI model — to help learning leaders report and analyze the data. This is the case at Qualcomm Inc.,

Evalution 55

Evalution Metrics Phillips Kirkpatrick 55

Training Industry

AUGUST 15, 2017

Jack and Patti Phillips of the ROI Institute argue that training organizations that don't have an extensive measurement and evaluation system are likely to see a reduction or elimination of their budget. When employees are loyal to a company, they are more productive. Promoters are the individuals who respond with a 9 or 10.

ROI 42

ROI Metrics Phillips Training 42

Mindflash

SEPTEMBER 20, 2013

In other words, how do one really know whether that new product eLearning course was effective? According to Jack Phillips, there are five ways to determine whether training is effective : Level 1: Were learners satisfied with what they learned? Customer satisfaction matters. ” Well, that was easy.

Effectiveness 100

Effectiveness eLearning Phillips Instructional Design 100

Interactive Services

APRIL 10, 2019

Worse, you may have an underperforming program, one that puts the organization at risk of customer complaints, failing a compliance audit, generating bad publicity, or even receiving hefty penalties. Some organizations consider factors such as conduct issues, employee turnover, and employee productivity measures.

Compliance Training 40

Compliance Training ROI Compliance Evalution 40

CLO Magazine

DECEMBER 7, 2018

L&D exists for many reasons, but I suggest the most important reason is to help our organization accomplish its business goals, such as higher sales, increased productivity, reduced costs and greater customer or patient satisfaction. What difference does learning make? Is it worth doing?

ROI 63

ROI Discussion Phillips Compliance Training 63

Limestone Learning

DECEMBER 1, 2023

If you’re looking for a productive kick as opposed to a rum-laced one, why not try a free webinar? From creating custom graphics and layouts to finding suitable content to incorporating web cam feeds into your slides, to automatic subtitles and translations of your presentation — as you deliver it, live.

Free 72

Free Diversity Training Develop Simulations 72

Limestone Learning

FEBRUARY 26, 2021

Use the ready-to-go slides and customize it according to your needs. He’ll demonstrate how to use Scenes to organize various interaction types, save the template file, how to access your custom template library and how to share the template with others. How your MVP (Most Value Product) can make or break results.

Free 96

Free Brandon Hall Authoring Tools Virtual World 96

CLO Magazine

AUGUST 17, 2016

Most if not all of them should start with a business connection to improve measures such as productivity, quality, cycle time, cost reduction, retention, compliance, engagement, customer satisfaction and customer loyalty, to name a few. Phillips is the chairman, and Patti P. Connect to the right solution.

Metrics 32

Metrics Phillips ROI Budget 32

CLO Magazine

MAY 21, 2021

Yet the customer’s expectation was to deliver both the training and the technical documentation at the time of system delivery to the customer — an impossible task using the systems and resources we had in place. The customer wins, the company wins, and people like Genichi Taguchi would argue society wins. Indeed, we are.

Communication 61

Communication Instructional Design Authoring Tools Streaming 61

Limestone Learning

SEPTEMBER 30, 2021

Join Grace Tacot, Strategic Customer Success Manager at LearnUpon, as she shares how to create the best course content with materials you already have. Gwen has over twenty years of experience in training and development, customer service supervision and quality assurance initiatives. Wednesday, October 6, 2021, 9 a.m.–10

Free 136

Free Diversity Training Compliance Training Brandon Hall 136