Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

Sales 193

Sales Productivity Product Support 193

Infopro Learning

MAY 7, 2020

The most successful employee training programs are created to solve business problems. In other words, human capital transformation is a strategy where companies invest and focus on creating learning experiences to improve employee skill and productivity. This can be achieved by improving customer experiences. Conclusion.

Problem 294

Problem Learning Objects Business Learning Objectives 294

Infopro Learning

JULY 26, 2023

According to a study by Salesforce, 90% of sales reps on high-performing teams have leaders who encourage them to prioritize building long-term customer relationships rather than focusing solely on short-term wins. By comprehending this framework, you can identify the areas where product-centric training can be integrated seamlessly.

Sales 221

Sales Productivity Product Simulations 221

Infopro Learning

DECEMBER 4, 2023

Team augmentation provides a means for businesses to rapidly acquire the talent and competencies necessary to tackle complex projects and meet the evolving needs of their customers. The post Agile Services Reinvented: Maximizing Productivity through Team Augmentation first appeared on Infopro Learning.

Agile 221

Agile Teams Services Productivity 221

Infopro Learning

JUNE 1, 2022

A good eLearning program is engaging, visually immersive, and customized to meet the needs of the learners. Custom eLearning development can have a long-lasting impact when developed exclusively to cater to the needs of the learners. Helpful Tips Custom eLearning Development Companies Can Vouch For. Determine the Problem Areas.

Custom eLearning Development 221

Custom eLearning Development Content Developer Companies Custom 221

Absorb LMS

SEPTEMBER 24, 2019

Providing an outstanding customer experience is always a top goal at any company. But some customers are challenging: They’re having a tough day; they’re impatient; technology has them flustered. Targeted customer service training can build the skills needed to do so with finesse. Beyond basic skills.

Customer Service 117

Customer Service Problem Services Custom 117

BrainCert

SEPTEMBER 9, 2022

Product adoption is the process where the customer finds out about your product and goes through a process to become aware of your product and become a regular user after finding the value in your product. To achieve those benefits, they need to learn how to engage with the product to get the benefits.

Adoption 98

Adoption Adopt Productivity Product 98

Creativ Technologies

MARCH 13, 2023

Customer training is genuinely needed by companies to sell products. Without proper training, customers can’t use products, especially the impeccable software that is getting released into the market every day. The customers have problems using the SaaS products and hence need training videos.

Productivity 52

Productivity Product Custom Training 52

Infopro Learning

JUNE 6, 2019

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. According to a recent study, 86% of buyers are willing to pay more for great customer experience. Experiential Learning.

Productivity 280

Productivity Product Knowledge Simulations 280

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important? But, is this program only important to sales reps?

Productivity 98

Productivity Product Custom Virtual Classroom 98

fewStones

MARCH 15, 2024

If you have new products on your shelves and are unsure about the best way to promote them, you’ve come to the right solution! In this article, I’ll present some options for promoting your products through videos. Here are 5 types of product launch videos you can choose from: 1. A teaser video is the perfect choice!

Productivity 52

Productivity Product Video Voiceover 52

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188

Custom Education Authoring Tools Miro 188

Appsembler

OCTOBER 30, 2023

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. As a result, many organizations ultimately drop the ball and lose out on potential new customers and increase sales with existing customers.

Adoption 105

Adoption Adopt Productivity Product 105

Raptivity

MARCH 27, 2014

It''s a proven fact that two people working together have a better chance of solving a problem than someone working alone. But what if you could ask a crowd of people to work together to solve a problem? There are many companies using crowdsourcing today to improve products, design new products, or solve problems.

Productivity 138

Productivity Product Problem Raptivity 138

Rustici Software

NOVEMBER 28, 2023

From problem to solution Product managers at Rustici Software (all two of us) have three core responsibilities: understanding our customers, identifying problems and opportunities, and building consensus around solutions. How does our product help them achieve those goals? Is solving it in our wheelhouse?

Productivity 52

Productivity Product Problem Streaming 52

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

TOPYX LMS

JANUARY 3, 2019

Companies are increasing their focus on the customer experience, and for good reason: happy customers are loyal customers. Thirty-five Customer Experience Statistics to Know for 2019¹ stated, “Customers no longer base their loyalty on price or product. Are your current customers loyal to your brand?

Customer Service 209

Customer Service Services Custom Software 209

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

JUNE 1, 2023

Looking to customize your WooCommerce extension? Powering over 5M+ websites, WooCommerce is one of the most powerful e-commerce platforms that allows you to sell products online. It comes with a wide range of features and customization options, but sometimes you may need to add more features than the core plugin has to offer.

Custom 90

Custom Guide Authoring Tools Site 90

LearnUpon

JANUARY 12, 2022

For the LearnUpon Product team, 2021 was the year of insights. We invested time and energy working directly with our customers and Customer Experience team to get to the root of our customers’ needs – new and existing – using our platform. The LearnUpon Product Philosophy.

Productivity 77

Productivity Product Custom Suite 77

Wahoo Learning

JULY 6, 2022

Let’s face it – the path to designing a successful customer training programme comes with hurdles. More and more organisations are identifying the need to deliver value at every stage of the customer lifecycle and recognising the importance of implementing formal customer training programmes. Collating Content.

Problem 52

Problem Custom Design Training 52

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important? But, is this program only important to sales reps?

Productivity 52

Productivity Product Custom Virtual Classroom 52

Docebo

MARCH 11, 2020

That new norm spreads into other areas and processes; important things are overlooked, bad habits spread, and you’re now facing a major problem that could have been avoided. High turnover is one such problem that only gets worse the longer it’s left unchecked. Managing this issue starts by outlining the extent of the problem.

Problem 131

Problem Companies Guide Brandon Hall 131

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Why Should Field Technician Productivity Be Enhanced? Real-Time Data Accessibility Improved Customer Satisfaction How Can You Improve Field Technician Productivity? Why Should Field Technician Productivity Be Enhanced?

Services 52

Services Software Productivity Product 52

KMI Learning

JUNE 15, 2023

In 2012, a potential new client came to our KMI Learning team looking for an effective custom LMS solution to their problem. Problems like these are exactly when a custom online course platform comes into play. This is just one example of a business that benefitted from a custom LMS versus an off-the-shelf option.

Compliance Training 97

Compliance Training LMS Custom Solution 97

Dynamic Pixel

APRIL 5, 2024

Soft skills training modules are often overlooked in the workplace, but its impact on employee morale and productivity cannot be understated. Effective communication is one of the key soft skills that can greatly impact employee morale and productivity. What are Soft Skills?

Skills 52

Skills Productivity Product Training 52

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Rathinakumar // 25-01-2024 Field service management software plays a pivotal role in enhancing technician productivity by streamlining operations and optimizing workflow. Why Should Field Technician Productivity Be Enhanced?

Services 52

Services Software Productivity Product 52

Creativ Technologies

FEBRUARY 4, 2022

The companies have to ensure that their product training is successful. The companies must realize that product training is not a one-time event, but continuous. For example, marketing team of the company does not need to have an in-depth knowledge of the product as the sales team because the latter need to explain its features.

Productivity 98

Productivity Product LMS Training 98

Appsembler

MAY 3, 2022

It’s easy for your customer training program to become outdated and ineffective without you even noticing. The customer training industry has changed a lot in the last few years driven by factors such as technological innovation, new ways of working, and new generations entering the workforce.

Custom 98

Custom Companies Metrics Training 98

Creativ Technologies

OCTOBER 17, 2022

But the customers need to be taught how to use such software for an extraordinary experience. When the customers cum businesses cannot find the benefits of using the product, they can shift to the competitors. Why is SaaS product training important? So, such videos can ensure the minimum call drop-off rates.

Productivity 52

Productivity Product Simulations Screencast 52

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. In this article, we will explore effective strategies for supporting your customer support team, focusing on open communication, teamwork, motivation, training, and work-life balance.

Performance Support 93

Performance Support Support Teams Custom 93

Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

Customer Service 40

Customer Service Conversation Services Custom 40

Paradiso Solutions

OCTOBER 4, 2023

The scenario of product sales continues to evolve in today’s dynamic market, a groundbreaking approach has emerged called Game-Based Learning (GBL). So, how does GBL redefine product sales training and empower sales teams to become unstoppable forces in the market? Let’s dive in and find out!

Blended Learning 52

Blended Learning Diversity Training Sales Games 52

Appsembler

JULY 27, 2023

Unravel the intricate world of Product-Led Growth (PLG) in this comprehensive guide. Learn the key pillars of PLG: product usage metrics, customer feedback, and product as the primary acquisition channel. The harbinger of this change is none other than the Product-Led Growth (PLG) strategy.

Productivity 52

Productivity Product Metrics Case Study 52

Appsembler

JULY 27, 2022

If you want to successfully introduce a new product to the market, or increase your product’s awareness and adoption within technical audiences, you need to do more than just capture their attention. Successfully marketing your product to technical users and developers requires you to think and do things differently.

Market 94

Market Productivity Product Develop 94

Mike Taylor

APRIL 21, 2023

We have become obsessed with efficiency and productivity, leading us to prioritize speed over depth of knowledge. They argue that our culture’s tendency towards “knowingness” – the belief that we already know the truth and have no need for further inquiry or education – is a more significant problem.

Expert 72

Expert Problem Diversity Training Newsletter 72

fewStones

FEBRUARY 29, 2024

Corporate videos offer a dynamic way to showcase products, highlight company culture, and tell compelling stories that resonate with viewers, ultimately helping businesses stand out in a crowded marketplace and build stronger connections with their target audience. However, not all corporate video production services are created equal.

Productivity 78

Productivity Product Video Guide 78

Hurix Digital

JANUARY 6, 2023

Whether your business is a progressive small-scale start-up or a fully-fledged developed enterprise, all businesses’ basic foundation is laid down on customer satisfaction. Although delivering well-defined & top-notch quality products and services is a basic establishment for business. Overview Of Customer Service Training .

Customer Service 52

Customer Service Custom Services Diversity Training 52