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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221
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How to Develop an eLearning Program for Human Resources (HR)

learnWorlds

HR departments are responsible for training, onboarding, and upskilling employees to keep them productive. Here are some of the benefits of eLearning Programs for businesses: Increased productivity. As we already mentioned earlier, you need to be sure to upload scores to the HR management or CRM software to keep track of training.

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Insights in a Nutshell: Developing Highly Effective Customer Service Training Programs

Infopro Learning

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

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What Data Can You Track In VR?

Roundtable Learning

Data Defines Success What data can you track in VR? When organizations take a top-down approach to productivity, an extended reality system can help illustrate the mutually beneficial exchange of providing employees with immersive learning experiences and receiving valuable training metrics.

Track 52
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How to Track Employee Training & Measure ROI

learnWorlds

In this post, we’ll explore all the benefits of tracking employee training, what data you should look for, and the best tools for the job – along with the pros and cons of each option. 4 Reasons Why You Should Track Employee Training Employee training has numerous benefits for your employees and your business. What Should You Track?

Track 40
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Introducing Graded SCORMs: Track your students’ success and scale your school.

learnWorlds

Tracking your student results just got easier with the new Graded SCORMs by LearnWorlds! You can upload your questionnaires consistently with your other learning activities and track the results in your Gradebook along with all other questionnaire-type results. Graded SCORM scores trackable everywhere in your school.

SCORM 119
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Bendigo Bank – Product Sales

Cognigix

The bank offers a number of products and services including insurance, personal and business loans, travel and international payments, superannuation, retirement, financial planning among others. The organisation has a huge customer base, where the regular customer visits to bank to meet their financial needs.

Sales 52