Infopro Learning

SEPTEMBER 5, 2018

Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service.

Sales 193

Sales Productivity Product Support 193

LearnDash

FEBRUARY 8, 2021

What skills should you include? And to meet this growing need, online educators should think about what skills might need the most support as businesses make remote work a key part of their office culture moving forward. It takes organization, thoroughness, and strong people skills to guide a team from start to finish.

Skills 265

Skills Blended Learning Training Train 265

Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91

LMS Trends Custom Metrics 91

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

TalentLMS

APRIL 25, 2018

As many as 80% of businesses report that they provide excellent customer service, but only 8% of customers seem to agree. Well, many service teams simply don’t have the customer support skills to understand what customers actually want. The Must-Teach Customer Support Skills.

Support 69

Support Teach Custom Skills 69

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

IT Training Department Blog

MARCH 12, 2024

These tips are a good framework for developing employee’s technical skills correctly. Next are the tips that you should focus on to develop employee technology skills training. Assess Current Technology Skills Gap Good corporate technical training, like with all training, starts with a thorough needs analysis.

Social Networks 97

Social Networks Simulations Skills Technology 97

Webanywhere

APRIL 24, 2024

Customer training is pivotal in enhancing product understanding and driving customer satisfaction. As markets become more competitive, equipping customers with essential skills and knowledge can significantly differentiate a business, ensuring retention and loyalty.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Custom 52

Clark Quinn

APRIL 27, 2021

As has become a pattern, someone recently asked me how to evaluate soft skills. And without being an expert on soft skill or evaluation, I tried to answer on principle. So here’s an extended riff on evaluating soft skills. I started with wondering what performance outcomes would you expect for soft skills.

Evalution 210

Evalution Skills Metrics Lecture 210

Paradiso

SEPTEMBER 13, 2023

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

IT Training Department Blog

NOVEMBER 9, 2023

But the assumption should never be that employees come with all the technical skills they need no matter if they’re 18 or 45. The demand for individuals with strong digital skills will continue to grow and there is a digital skills shortage. What Is the Digital Skills Gap?

Digital 107

Digital Skills Blended Learning Custom eLearning Development 107

Ed App

MARCH 24, 2021

Why Improve Customer Service Skills? Customer service is an essential aspect of any business. It is this support for your customers both before and after selling them a product or service that creates an impression upon them which will guide their next purchase. Important customer service skill #3 – Empathy.

Customer Service 52

Customer Service Services Custom Skills 52

Learning Everest

OCTOBER 18, 2023

Customer service training is the training and upskilling of the customer service team to improve the support they can provide and thereby increase overall customer satisfaction. It is an ongoing process of growth throughout an agent’s time working in customer service.

Customer Service 52

Customer Service Services Custom Compliance Training 52

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188

Custom Education Authoring Tools Miro 188

Learning Pool

OCTOBER 13, 2023

Last year alone, they supported 110,000 people from the most underserved communities to lead better lives by championing diversity and guiding people into sustained education and employment. Topics include Cyber Security, Life Skills, Digital Leadership and Creativity and Entrepreneurship.

Cyber Security Training 103

Cyber Security Training Performance Support Project Social 103

Kitaboo

APRIL 1, 2024

The format supports a large range of eReaders, smartphones, and tablet platforms, allowing readers to access and share their hearts’ content readily. In this blog, we will explore different software solutions that support ePUB to provide creators with the resources needed to create and distribute their literary works.

Format 52

Format Authoring Tools Support Software 52

Avilar

FEBRUARY 6, 2024

Can employee skills assessments really help avoid a mis-hire? That means identifying someone who has the skills to do the work, the aptitude to continue to learn and grow, and values that align with your company’s mission and culture. What is a Skills Assessment? Refresh your skills-based job descriptions.

Assessment 81

Assessment Skills Help Diversity Training 81

Ideaon

FEBRUARY 12, 2024

In the dynamic landscape of corporate success, the significance of soft skills cannot be overstated. One integral aspect of these soft skills is emotional intelligence—a nuanced understanding and management of one’s own emotions and those of others. As organizations evolve, so do the expectations placed on their workforce.

Diversity Training 105

Diversity Training Skills Case Study Corporate eLearning 105

MobileTrain

MARCH 31, 2024

However, one often overlooked aspect of efficiency is its impact on customer satisfaction. This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic.

Case Study 52

Case Study Custom Internationalization Compliance Training 52

IT Training Department Blog

OCTOBER 5, 2023

However, with this transformation comes a lot of pressure on employees to acquire the necessary skills and knowledge to navigate these changes effectively. If we’re going to go down the route of overly generalistic generational stereotypes, take a look at this article about Gen Z and what they feel they lack in job skills.

Digital 89

Digital Companies Custom Help 89

Paradiso Solutions

SEPTEMBER 4, 2023

You look for top customized LMS solution. While many vendors offer customized LMS software, finding the perfect fit among numerous choices takes time and effort. How can you be sure which ones provide the customization level you require? This way, you can select customize LMS that aligns with your requirements.

LMS 97

LMS Authoring Tools Custom Virtual Classroom 97

TalentLMS

MAY 11, 2023

Meanwhile, others are already experienced in reaching out to customers and feel more confident with their quotas. Regardless of where your salespeople are standing, they’re likely overwhelmed with their everyday tasks and, therefore, neglect to grow their selling skills.

Skills 98

Skills Authoring Tools Metrics Tips 98

IT Training Department Blog

DECEMBER 21, 2023

Custom online training for employees is the most efficient way to train employees when this is the case. That’s why companies must provide their employees with the necessary skills and knowledge to effectively use the software they rely on every day. Custom online training for employees is the best solution available.

Software 67

Software Companies Custom Social Networks 67

IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Training is an essential step in change management.

Social Networks 111

Social Networks Technology Companies Custom 111

Brilliant Teams

OCTOBER 4, 2023

Interactive and Immersive: Gamification in our Custom eLearning Solutions In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. This is where gamification steps in as a transformative approach to custom eLearning solutions.

Custom eLearning Development 98

Custom eLearning Development Gamification Compliance Training Interactive 98

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way. That’s exactly what EdApp does.

Customer Service 75

Customer Service Services Solution Custom 75

Coursera

JANUARY 5, 2023

I’m excited to introduce The Job Skills of 2023 report , which explores the fastest-growing digital and human skills on Coursera entering 2023. Global job skills trends in the report include: The fastest-growing skills are digital skills. The top ten overall fastest-growing skills are digital skills.

Job 111

Job Skills Micro-Learning Global 111

Paradiso

DECEMBER 9, 2022

Customer training is vital for onboarding new customers and helping existing ones get the most out of your products. This shows them you’re invested in their long-term success, so they trust you and remain loyal customers. In short, lousy customer training increases churn. What is a customer training LMS?

LMS 91

LMS Custom Guide White Label 91

TIER1 Performance

JANUARY 18, 2024

The Philips patient monitoring clinical education team is committed to doing just that—supporting customers through these staffing challenges, as well as preparing them to use the next generation monitoring solutions in the most flexible and efficient methods possible.

Custom 52

Custom Blended Learning Compliance Training Consulting 52

CLO Magazine

NOVEMBER 27, 2023

As employers look to support their employees and uplevel their skills, Fortune 1000 companies are finding training in virtual reality to be effective, efficient and most likely, more enjoyable than traditional e-learning programs. These soft skills also apply to the type of encounters that employees have every day.

Diversity Training 84

Diversity Training Scanning Skills Simulations 84

Avilar

JANUARY 10, 2023

We marked 25 years in business, expanded services to new and existing customers, earned industry recognition for our thought leadership, and continued product enhancements to help our clients solve their workforce issues. To those customers who joined the Avilar community in 2022 – and those who have been with us for years (or decades!)

Custom 88

Custom Association Learning Management System Teams Diversity Training 88

Chronus

MARCH 20, 2023

With the evolution of technologies such as artificial intelligence, the continued march of automation and the rise of the gig economy and remote work, businesses just need different skills than they did in the past. However, these essential skills are often hard to find within the workforce or being developed as we speak.

Mentoring 98

Mentoring Skills Social Networks LinkedIn 98

Dynamic Pixel

APRIL 5, 2024

Soft skills training modules are often overlooked in the workplace, but its impact on employee morale and productivity cannot be understated. What are Soft Skills? One of the key aspects of soft skills is their ability to facilitate positive interactions and relationships between individuals in the workplace.

Skills 52

Skills Productivity Product Training 52

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Custom eLearning Development 131

Custom eLearning Development Custom Education Program 131

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

JUNE 1, 2023

Looking to customize your WooCommerce extension? It comes with a wide range of features and customization options, but sometimes you may need to add more features than the core plugin has to offer. You can do that by using native WooCommerce extention or getting a custom plugin developed with the help of WooExperts.

Custom 90

Custom Guide Authoring Tools Site 90

HexaLearn

MARCH 12, 2024

The Rise Of AI And AI Tutors: A Conceptual Change Artificial Intelligence in education, with its ability to analyze massive data and perform real-time variations, is at the frontline of redefining traditional support systems. They run through complex algorithms and offer customized learning experiences.

Performance Support 52

Performance Support Education Support Virtual Classroom 52