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6 Steps To Align Corporate Learning Strategy With The Business Strategy

Infopro Learning

A corporate learning strategy is a plan outlined with a series of actions or tasks to be performed. Corporate learning strategies are frequently aligned with overarching business objectives, providing employees with guidelines to learn and work toward those objectives. Closing the skill gaps. Enhancing organizational agility.

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Gold success for Learning Pool at 2022 Stevie® Awards for Sales and Customer Service

Learning Pool

Globally recognized Learning Pool is thrilled to have achieved success at the 2022 Stevie® Awards for Sales and Customer Service, scooping Gold for ‘Front-line Customer Service Team of the Year – Business Service Industries’. For more than a decade, we’ve retained a customer recommendation rate of 98%.

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On-Demand Brilliance: Elevate Training with AI Chatbots

Infopro Learning

These virtual tutors cover everything from basic eLearning assistants to specialized training bots and interactive ‘learnbot’ journeys. For sales training, utilize AI chatbots to replicate customer interactions, empowering sales teams to enhance their pitches and handle objections proficiently.

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Next-Level CX: Product Knowledge Training Strategies For Customer Service Teams

eLearning Industry

This epic guide can help you implement product knowledge training strategies when you’re pressed for time and working with limited resources. This post was first published on eLearning Industry. The clock is ticking and CX scores are slipping.

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Zero to Hero: How to Build an Award-Winning Training Program

Infopro Learning

They prefer delivering technology-driven eLearning programs which are globally accessible and on any mobile device. For instance, if your sales personnel fail to retain customers, they may require customer service training to improve sales and customer satisfaction.

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15 Creative Ways to Improve Customer Service Training Programs

Learning Everest

Do you want to improve the customer service training program in your organization?

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10 Important customer service skills

Ed App

Why Improve Customer Service Skills? Customer service is an essential aspect of any business. It is this support for your customers both before and after selling them a product or service that creates an impression upon them which will guide their next purchase.